3 of 3 Customer Experience Jobs in East Anglia

dont just want to manage support, you want to own the customer experience end-to-end. If turning complex problems into loyal, long-term customers is your thing, this role was built for you. When ERP software sits at the heart of a business, customer service isnt … channel businesses grow with confidence. Now, as we continue to scale our award-winning ERP SaaS platform, were looking for a Service Delivery/Customer Support Manager who thrives on ownership, leadership, and delivering reassurance when it matters most. This is a senior, hands-on leadership role for someone ...

HubSpot, Entrepot or similar). Own the structure, workflows, automations, reporting, and system governance. Implement & Enable - Lead the implementation of CRM systems across Sales, Customer Experience, Marketing, and Finance. Ensure data integrity, training, and widespread adoption through scalable processes and playbooks. Process & SOPs - Build documentation, SOPs, and workflows … Hands-on, scrappy, and builder-mindedwilling to get into the weeds but also lift to strategic oversight. Collaborative and communicativeable to influence across Sales, CX, Finance, and executive leadership. What We Offer Competitive salary: £50,000 £65,000 Continuous professional development with a clear pathway for progression. A fast-paced ...

from initial concept to full-scale deployment. The Role You will maintain a mission-critical core network while designing bespoke solutions to meet evolving customer requirements. This role is ideal for a self-starter who enjoys high-level design as much as hands-on implementation and operational support. … platform changes (occasional overnight work required to support test teams). Technical Environment We utilize a wide range of technologies to deliver world-beating customer experiences: Connectivity: IPSec over Mobile/Broadband and Wi-Fi Access Points. Hardware: Hardened customer routers, switching, and routing. Infrastructure: Load balancing ...