Customer Experience Jobs in East Anglia

11 of 11 Customer Experience Jobs in East Anglia

Analyst

hatfield, east anglia, united kingdom
Ocado Logistics
Here at Ocado Logistics, it’s our mission to provide an outstanding customer experience for our partners, developing ground-breaking technology, opening multiple sites at an accelerating rate and engaging in exciting new business partnerships around the world - changing the way the world shops, for good. We are the beating heart of our UK business and comprise a … network of cutting-edge warehouses and offices across the country that ensure that we optimise the experience and use our proprietary technology across the supply chain to deliver an exceptional shopping experience. At the same time, delivering bags of possibilities for our employees and a career that will ensure no two days are ever the same. About the role … delivering, our customers' products picked and packed, and our proprietary technology operating at optimum levels. Both behind the scenes within the warehouses and across the front end of the customer experience, which means we now have an opportunity for an Analyst to join the team. As an Analyst , you will provide data, analysis, reporting, and decision-making support More ❯
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Analyst

watford, hertfordshire, east anglia, united kingdom
Ocado Logistics
Here at Ocado Logistics, it’s our mission to provide an outstanding customer experience for our partners, developing ground-breaking technology, opening multiple sites at an accelerating rate and engaging in exciting new business partnerships around the world - changing the way the world shops, for good. We are the beating heart of our UK business and comprise a … network of cutting-edge warehouses and offices across the country that ensure that we optimise the experience and use our proprietary technology across the supply chain to deliver an exceptional shopping experience. At the same time, delivering bags of possibilities for our employees and a career that will ensure no two days are ever the same. About the role … delivering, our customers' products picked and packed, and our proprietary technology operating at optimum levels. Both behind the scenes within the warehouses and across the front end of the customer experience, which means we now have an opportunity for an Analyst to join the team. As an Analyst , you will provide data, analysis, reporting, and decision-making support More ❯
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Customer Solutions Specialist

peterborough, east anglia, united kingdom
Devonshire
At Paragon Customer Communications , we don’t just deliver customer communications—we transform the way our clients connect with theirs. As we continue to grow and evolve, we’re looking for a Customer Solutions Developer to join our Output Development team. If you're ready to take on a role that challenges your skills, values collaboration, and … puts customer experience at the heart of everything—you might be exactly who we’re looking for. What You'll Be Doing As a Customer Solutions Developer , you'll be responsible for designing and developing transactional applications using Quadient Inspire software. Working closely with our Client Services and Project Management teams, you’ll translate business logic and … solving. You’ll need: Strong data processing skills A commitment to quality and accuracy Excellent communication skills with both internal teams and external clients Even Better If You Have Experience In : Quadient Scaler Quadient Automation JavaScript Apply now or reach out to learn more. Let's shape the future of customer communications—together. #ParagonCareers #CustomerSolutions #QuadientInspire #DeveloperJobs #JoinUs More ❯
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Customer Solutions Specialist

cambridge, east anglia, united kingdom
Devonshire
At Paragon Customer Communications , we don’t just deliver customer communications—we transform the way our clients connect with theirs. As we continue to grow and evolve, we’re looking for a Customer Solutions Developer to join our Output Development team. If you're ready to take on a role that challenges your skills, values collaboration, and … puts customer experience at the heart of everything—you might be exactly who we’re looking for. What You'll Be Doing As a Customer Solutions Developer , you'll be responsible for designing and developing transactional applications using Quadient Inspire software. Working closely with our Client Services and Project Management teams, you’ll translate business logic and … solving. You’ll need: Strong data processing skills A commitment to quality and accuracy Excellent communication skills with both internal teams and external clients Even Better If You Have Experience In : Quadient Scaler Quadient Automation JavaScript Apply now or reach out to learn more. Let's shape the future of customer communications—together. #ParagonCareers #CustomerSolutions #QuadientInspire #DeveloperJobs #JoinUs More ❯
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Head Of Web Design

st albans, east anglia, united kingdom
Orlight
Orlight is a leading British lighting manufacturer, delivering premium architectural lighting solutions across residential and commercial markets. With our B2B (orlight.com) and B2C (orlighthome.com) platforms now central to our customer experience, we're investing in a digital leadership role to own and evolve our websites, aligning every user interaction with the quality and performance of our products Role … from homepage design and product layouts to campaign landing pages and content areas Set and enforce design systems, web standards, and styling principles to ensure consistent branding and user experience across platforms Lead all visual implementation in HTML/CSS within a CMS environment — executing updates and mentoring others on standards and execution Analyse site performance and behaviour using … process improvements and AI-driven tools (e.g. image generation, layout ideation, GPT-assisted editing) to streamline output and reduce repetitive tasks What We’re Looking For 10+ years of experience in senior digital web design roles, ideally with ownership of full-site design and optimisation. A strong portfolio demonstrating end-to-end project leadership, from concept to live implementation. More ❯
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Head Of Web Design

watford, hertfordshire, east anglia, united kingdom
Orlight
Orlight is a leading British lighting manufacturer, delivering premium architectural lighting solutions across residential and commercial markets. With our B2B (orlight.com) and B2C (orlighthome.com) platforms now central to our customer experience, we're investing in a digital leadership role to own and evolve our websites, aligning every user interaction with the quality and performance of our products Role … from homepage design and product layouts to campaign landing pages and content areas Set and enforce design systems, web standards, and styling principles to ensure consistent branding and user experience across platforms Lead all visual implementation in HTML/CSS within a CMS environment — executing updates and mentoring others on standards and execution Analyse site performance and behaviour using … process improvements and AI-driven tools (e.g. image generation, layout ideation, GPT-assisted editing) to streamline output and reduce repetitive tasks What We’re Looking For 10+ years of experience in senior digital web design roles, ideally with ownership of full-site design and optimisation. A strong portfolio demonstrating end-to-end project leadership, from concept to live implementation. More ❯
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Data Centre Project Manager / Service readiness Manager

chelmsford, east anglia, united kingdom
Radius
Radius is seeking an experienced Data centre Project Manager/Readiness Service Implementation Manager with extensive experience of working within a Datacentre environment whether from a Datacentre or MSP. This role is responsible for the day-to-day management of functional tasks relating to the successful and timely Service Delivery of Co-Lo and PWR activities, managing the delivery … of all work orders and footprint activities to meet customer expectations to agreed SLA’s and enhance the overall customer experience through aligning with our Operational Excellence objectives for the ensuing year. Fundamentally to focus in setting high standards and managing our range of contractors and suppliers to agreed KPI’s, adopting a best-in-class approach More ❯
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Data Centre Project Manager / Service readiness Manager

essex, east anglia, united kingdom
Radius
Radius is seeking an experienced Data centre Project Manager/Readiness Service Implementation Manager with extensive experience of working within a Datacentre environment whether from a Datacentre or MSP. This role is responsible for the day-to-day management of functional tasks relating to the successful and timely Service Delivery of Co-Lo and PWR activities, managing the delivery … of all work orders and footprint activities to meet customer expectations to agreed SLA’s and enhance the overall customer experience through aligning with our Operational Excellence objectives for the ensuing year. Fundamentally to focus in setting high standards and managing our range of contractors and suppliers to agreed KPI’s, adopting a best-in-class approach More ❯
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Head of Transformation and Digital

Great Yarmouth, Norfolk, East Anglia, United Kingdom
Great Yarmouth Borough Council
visitors proud. With the potential of Local Government Reorganisation on the horizon, this is an opportunity to position Great Yarmouth Borough Council at the forefront of modern, agile, and customer-centred public services. We are embarking on one of the most significant transformation journeys in our history , rethinking how we work, improving the customer experience, and ensuring … Director ofResources, andworking closely with our Executive Leadership Teamand the wider management team, you will develop and deliver a council-wide transformation programme that drives greater efficiency, effectiveness, and customer satisfaction, leadingtransformational change projectsacrossservices to achieve consistent, measurable outcomes. This will include redesigning business processes and working practices to be modern, agile, and customer-focused, while harnessing digital … local government or a comparable public service setting. You will be an inspiring leader, equally comfortable setting strategic direction and getting hands-on to ensure delivery. You will bring experience of driving cultural change, improving processes, and leading cross-cutting programmes that deliver tangible benefits. Furthermore, you will understand how to use technology and digital solutions as powerful enablers More ❯
Employment Type: Permanent
Salary: £75,000
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Senior Media Player & Logistics Technician

hertford, east anglia, united kingdom
Music Concierge
creating bespoke music experiences for high-end hotels, bars, and retail environments. Our clients rely on us to deliver exceptional audio-visual solutions that enhance their brand identity and customer experience. Based in Hertford, UK, we’re looking for an IT Workshop Manager to join our team and oversee the technical foundation of our unique services. Role Overview: As … by a commitment to quality. You should be comfortable working in a hands-on workshop environment and have the technical expertise to manage builds and stock effectively. Key Requirements: Experience in IT, AV, or a related field, with strong hands-on skills in hardware assembly or repair. Familiarity with PC hardware and basic networking. Knowledge of AV equipment is … ensure our media players and AV equipment meet world-class standards, we’d love to hear from you. Please send your CV and a brief cover letter detailing your experience to recruitment@musicconcierge.co.uk. More ❯
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Senior Media Player & Logistics Technician

watford, hertfordshire, east anglia, united kingdom
Music Concierge
creating bespoke music experiences for high-end hotels, bars, and retail environments. Our clients rely on us to deliver exceptional audio-visual solutions that enhance their brand identity and customer experience. Based in Hertford, UK, we’re looking for an IT Workshop Manager to join our team and oversee the technical foundation of our unique services. Role Overview: As … by a commitment to quality. You should be comfortable working in a hands-on workshop environment and have the technical expertise to manage builds and stock effectively. Key Requirements: Experience in IT, AV, or a related field, with strong hands-on skills in hardware assembly or repair. Familiarity with PC hardware and basic networking. Knowledge of AV equipment is … ensure our media players and AV equipment meet world-class standards, we’d love to hear from you. Please send your CV and a brief cover letter detailing your experience to recruitment@musicconcierge.co.uk. More ❯
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