9 of 9 Customer Experience Jobs in Edinburgh

Customer About iProov iProov provides science-based biometric solutions that enable the world s most security-conscious organizations to streamline secure remote onboarding and authentication for digital and physical access. Our award-winning liveness technology and iSOC offer unmatched resilience against deepfakes and generative AI threats while ensuring effortless … Chief Revenue Officer Location: Wework Waterloo, SE1 7ND - Hybrid Comp: Negotiable (Base) + OTE + Share Options + UK iProov Benefits The VP of Customer will lead and oversee the Customer Success, Pre-Sales, Post-Sales, and Solutions Consultancy teams to deliver exceptional customer experiences and drive ...

issues and resolve them quickly - Build trust through clear, confident conversations - Handle objections calmly and positively - Identify opportunities to improve or upgrade the customer experience - Hit retention, upsell and customer satisfaction targets What were looking for You dont need to know broadband inside out. Well teach … that. This role suits someone who enjoys a challenge and doesnt take no personally. What were looking for is: - Experience in retention, loyalty, sales or customer service - Confident communicator who can build trust quickly - Resilient you dont let a tough call knock you off your game - Passionate about ...

goals. Our CEO, Mark Clisby says... As part of the Field Sales team you will be working with a team of high performing, passionate customer centric individuals. We work as #Oneteam supporting one another to achieve our goals. About the Role: As a key player in our Field Sales … company-provided leads, you'll open doors to new clients. Tailoring Solutions: Engage in face-to-face and virtual consultations to fully understand customer needs and offer tailored digital marketing solutions. Closing Deals: Presenting, negotiating, and sealing the deal with new and existing clients to drive revenue growth. Client ...

weeks. Shifts are provided at least 4 weeks in advance, helping you plan your work-life balance. About this opportunity We are looking for customer-focused individuals with a passion for technology and delivering outstanding service to join our in-house IT Service Desk team. As a Colleague … range of IT-related issues. You'll play a key role in helping colleagues resolve technical problems quickly and efficiently while delivering an exceptional customer experience. This role is ideal for someone who enjoys troubleshooting, problem-solving, and helping others. It also offers a fantastic opportunity to gain exposure ...

weeks. Shifts are provided at least 4 weeks in advance, helping you plan your work-life balance. About this opportunity We are looking for customer-focused individuals with a passion for technology and delivering outstanding service to join our in-house IT Service Desk team. As a Colleague … range of IT-related issues. You'll play a key role in helping colleagues resolve technical problems quickly and efficiently while delivering an exceptional customer experience. This role is ideal for someone who enjoys troubleshooting, problem-solving, and helping others. It also offers a fantastic opportunity to gain exposure ...

weeks. Shifts are provided at least 4 weeks in advance, helping you plan your work-life balance. About this opportunity We are looking for customer-focused individuals with a passion for technology and delivering outstanding service to join our in-house IT Service Desk team. As a Colleague … range of IT-related issues. You'll play a key role in helping colleagues resolve technical problems quickly and efficiently while delivering an exceptional customer experience. This role is ideal for someone who enjoys troubleshooting, problem-solving, and helping others. It also offers a fantastic opportunity to gain exposure ...

solutions that genuinely help them run and grow their business. You don't need a background in payments. If you've worked in a customer-facing role, built rapport quickly, solved problems, and are driven to succeed, you can thrive as a Field Sales Representative here. Earning Potential Your … earn 50% upfront commission per sign-up - Plus 25% recurring income from each business for up to 5 years - Around 75% of a customer's total value is paid in year one - Extra commission on hardware sales (card machines, POS systems, etc.) What are reps actually earning ...

Software Engineering Director for our Sportsbook Core Apps Enablement group, you’ll be at the forefront of empowering our delivery teams to provide exceptional customer experiences at speed. You’ll manage and mentor multiple engineering teams responsible for building the foundational capabilities, tools, and services that enable our mobile … applications to thrive. Your mission is to ensure our application platforms and backend‐for‐frontend (BFF) services have the right capabilities, infrastructure, and developer experience to support rapid, high‐quality feature delivery. You’ll work closely with engineers on a day‐to‐day basis, supporting them as they solve ...

typical CRM role. We're looking for someone who enjoys getting under the bonnet of CRM technology. Someone who loves building, testing and optimising customer communications, has expert HTML email development skills, and wants to play a key role in shaping a brand new in house capability. … delivery, helping reduce reliance on external agencies while influencing how the function develops as it continues to grow. Working alongside teams responsible for customer communications, loyalty and retention, you'll take creative briefs and transform them into engaging, high performing customer journeys and email campaigns that reach hundreds ...

offer services that connect people to the financial information and tools they need . Our mission is to enhance the education, engagement, and experience for the investor. The R ole We are looking for an AI-enabled Product Manager to lead the transformation of core customer and colleague … digitalisation of cor e, high value workflows across our Platform product. Lead the shift from manual, colleague‐led processes to secure, permissioned, customer self‐service experiences - leveraging authentication, role‐based access controls, and intelligent automation to reduce dependency on human intervention at scale. Define and deliver an automation roadmap ...

Dormont Manufacturing Co in Edinburgh is seeking a Software Engineering Director to lead multiple engineering teams in providing exceptional customer experiences. The role involves defining strategic direction for developer tooling and ensuring engineers have the necessary capabilities for fast-paced product delivery. Ideal candidates will have over 10 years … experience in software roles, including 5 years in management. This role is critical to maintaining platform stability and performance, while fostering an inclusive work culture. #J-18808-Ljbffr ...