7 of 7 Customer Experience Jobs in Edinburgh

Customer Journey Manager

Hiring Organisation
Pontoon
Location
Edinburgh, City of Edinburgh, United Kingdom
Employment Type
Contract
Contract Rate
£450 - £475/hour
title: Customer Journey Manager Location : Edinburgh (Hybrid - Office twice a week) Contract Length : 6 months (Potential for extensions) Daily Rate : £475.00 (Umbrella) Are you passionate about optimising customer experiences? Do you thrive in collaborative environments where your insights can make a real difference? If so, we want … hear from you! Our client is seeking a dynamic Customer Journey Manager to join their team and elevate their platform experience to new heights. Role Overview : As a Customer Journey Manager within the Intermediary Platform Savings Lab, you will play a pivotal role in analysing and optimizing ...

Business Analyst

Hiring Organisation
Pontoon
Location
Edinburgh, City of Edinburgh, United Kingdom
Employment Type
Contract
Contract Rate
£450 - £475/hour
Umbrella) Rate: £475 per day (Umbrella) or a PAYE salary of £63,000 per annum + 5% annual bonus Are you passionate about optimising customer experiences? Do you thrive in collaborative environments where your insights can make a real difference? If so, we want to hear from … client is seeking a dynamic Customer Journey Manager to join their team and elevate their platform experience to new heights. Role Overview : As a Customer Journey Manager within the Intermediary Platform Savings Lab, you will play a pivotal role in analysing and optimizing ...

Head of Enterprise Retail Sales & Growth

Hiring Organisation
Jobleads-UK
Location
City of Edinburgh, Scotland, United Kingdom
opportunity Retail is undergoing a major shift. Stores are no longer just places to transact — they’re places where customers experience brands, receive expertise and build relationships. Appointments, services and consultations are becoming a core part of how modern retailers operate. Appointedd powers those experiences. Our platform helps retailers … manage appointment-driven customer journeys across stores and services, and we work with some of the most interesting brands and retailers in the market. We’re entering an exciting new phase of growth and are looking for a Head of Sales to help scale our enterprise retail business. This ...

Field Engineer

Hiring Organisation
Celestra Ltd
Location
Edinburgh, Midlothian, Scotland, United Kingdom
Employment Type
Permanent
Salary
£30,000
Clients teams as we work together to help them achieve digital visions. With teams spread across the UK, we deliver an exceptional customer experience and speed of delivery which is second to none. About the Role You'll travel daily to customer sites across the Hospitality & Retail … Cat5/5e/6 and fibre). Site Services: Carry out equipment swap-outs, repairs, and support activities, ensuring all processes, documentation, and customer requirements are followed accurately. Client Communication: Liaise with clients to understand requirements, clearly explain technical issues, and follow agreed escalation procedures when necessary. Cabling ...

Senior Software Engineer - Android

Hiring Organisation
Jobleads-UK
Location
City of Edinburgh, Scotland, United Kingdom
working on foundational engineering, focusing on improving the underlying frameworks, tooling, and performance that enable FanDuel to deliver an exciting and innovative customer experience. Working with our React Native Sportsbook application, you’ll build and optimize select native Android components while also enhancing the core React Native codebase … looking for skilled engineers who are empathetic communicators with a commitment to continuous improvement and engineering excellence. The ideal candidate will have experience with both React Native and native Android development, able to propose pragmatic solutions for performance optimization, work collaboratively within our technical vision, and contribute ...

Senior Software Engineer - Flights

Hiring Organisation
Jobleads-UK
Location
City of Edinburgh, Scotland, United Kingdom
businesses work and how people feel at work. At Perk, we’re driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team … travel and SaaS industries, representing over 70 countries. If you’re excited about having a real impact and shaping how millions of people experience work, we’d love you on the team. Visit www.perk.com to learn more. Are you a Software Engineer who thrives on real ownership? At Perk ...

Senior Software Engineer - Flights

Hiring Organisation
Jobleads-UK
Location
City of Edinburgh, Scotland, United Kingdom
booking involves far more steps, suppliers, and failure modes than most people realise. Our job is to hide that complexity and deliver a seamless customer experience. We’re not there yet — and that's the opportunity. You’ll be working across mission-driven teams tackling core platform reliability, self … pairing sessions to lift the overall standard. At Perk, we are a team, the team's success is your success. Desired skills and experience Product Leadership: Translates complex business goals into technical roadmaps; de‐risks ambiguous projects through spikes and prototyping. System Architecture: Architects scalable, evolvable systems and data ...