Egham, England, United Kingdom Hybrid / WFH Options
CHG-MERIDIAN
combines expertise, passion, integrity and innovation to the seamless and efficient processing of all activities including and not limited to End of Lease Activities, Customer-service and in-life query management, Lease schedule and Acceptance certificate creation. As an Operations Team Leader you are responsible for the management and … e.g. monthly business reviews) Performance management and trend analysis Maintaining accurate data in all relevant systems to support project requirements Working alongside the local CustomerExperience Specialists to address critical operational pain-points and in the implementation of process improvements Identification of process improvement opportunities, including automation where … system workflow understanding in general back office and after-sales operations; a leasing background is an advantage Strong understanding of CHG solution offerings, including customer-service management and or other related services within a leasing or after-sales operational perspective Strong understanding of asset/I.T fleet management and More ❯
will be: Provide Applications support and QSC Training content to the UK, Ireland, Nordics, Easter and Southern Europe market. Ensure the highest level of customerexperience whilst identifying solutions to software and hardware issues. Diagnose and troubleshoot technical issues, including programming, commissioning and network configuration. Track and monitor … Maintain and build an excellent relationship with customers and end users. In conjunction with the product development teams participate in market research, competitor and customer surveys. Liaise and attend meetings with other company functions necessary to perform duties and aid business and organisational development. Attend industry training and develop … relevant knowledge and skills to enhance performance. Your Profile Bachelor's degree in engineering, Computer Science, or a related field, or Relevant industry experience (internships or co-op placements are acceptable). Qualifications in relevant fields are a plus (i.e. Q-SYS, Cisco, Dante, Programming Courses) Strong problem-solving More ❯
will include: Providing applications support and QSC training content to the UK, Ireland, Nordics, Eastern, and Southern Europe markets. Ensuring the highest level of customerexperience while identifying solutions to software and hardware issues. Diagnosing and troubleshooting technical issues, including programming, commissioning, and network configuration. Tracking and monitoring … troubleshooting. Documenting technical knowledge in notes and manuals. Maintaining and building excellent relationships with customers and end users. Participating in market research, competitor, and customer surveys in collaboration with the product development teams. Liaising and attending meetings with other company functions necessary for duties and organizational development. Attending industry … develop relevant knowledge and skills to enhance performance. Your Profile Bachelor's degree in engineering, Computer Science, or a related field, or relevant industry experience (internships or co-op placements are acceptable). Qualifications in relevant fields are a plus (e.g., Q-SYS, Cisco, Dante, Programming Courses). Strong More ❯