Exeter, Devon, United Kingdom Hybrid / WFH Options
Manchester Digital
the services we provide underpin all of the amazing work the Met Office does, you are empowered to make change and see the impact of your work. Providing exceptional customerexperience and service, to internal Met Office staff. Training & Continued professional development both on the job & with dedicated training time & paid qualifications. Proactively reviewing the Incident and Task … in operation. This ITSupport Engineer role is aligned to End User Computing Engineer - Government Digital and Data Profession Capability Framework (ddat-capability-framework.service.gov.uk) Person specification Essential Criteria, skills and experience: 1. Expert by nature - An understanding of supporting hardware, software, and operating systems in a modern Enterprise environment, with examples of your experience in at least four of … requires Ownership & initiative whilst maintaining the user and service focus that drives our team. 4. Live and breathe it - Good communication skills are a must as this is a customer facing technology role. Confidence in using multi-channel communication means (Phone, IM, E-Mail). Enthusiasm for technology & keeping up to date with changes in the wider tech field. More ❯
Are you a tech-savvy problem solver with a passion for delivering exceptional customer experiences? Do you thrive in a fast-paced environment where your work has a direct impact on successful system implementations? If so, we'd love to hear from you! About the Role As a Configuration Specialist at Unity5, you'll be at the heart of … software solutions. Working closely with an Implementation Consultant, you'll translate business requirements into fully configured systems, supporting testing, troubleshooting, and feature releases. What We're Looking For A customer-focused mindset with a commitment to delivering top-tier service A natural problem solver who takes ownership of issues and sees them through to resolution A self-starter who … can juggle multiple tasks independently Strong technical aptitude with an interest in IT Knowledge of SQL and databases Bonus Points if You Have: Project management experience or experience working in a project team Hands-on experience with SSO integrations, data migration, and APIs Industry knowledge of parking compliance What You'll Be Doing Becoming a product expert More ❯
lead initiatives that enhance cost-efficiency, service quality, and operational scalability. You'll also be at the forefront of automation and digital innovation , empowering the business to deliver exceptional customer experiences across every channel. If you're a hands-on leader who thrives on turning complexity into clarity-and performance into progress-this is the role for you. The … Logistics, IT, Retail, and Procurement. Champion innovation through automation, digital tools, and data-led decisions. Monitor and report performance, identifying opportunities and delivering results. What We're Looking For Experience Bachelor's degree in Supply Chain, Engineering, Business, or similar. Experience in supply chain performance, planning , or network optimisation . Background in retail or FMCG environments, with exposure More ❯
The Role: We are working with a fast-growing, cutting-edge professional services company who are looking for a Technical Customer Support Technician. This is not just another support role-it's a chance to play a pivotal part in shaping the future of a dynamic organisation while advancing your own career in a collaborative environment. Company Benefits: Paid … high-quality resolutions to technical issues raised by end users. With comprehensive training and accreditation in the supported technologies, you'll play a key role in providing an excellent customer experience. Provide technical support via phone and a dedicated support portal. Diagnose and resolve technical issues related to end-user devices and server environments. Document and track support requests … end users. Escalate unresolved issues to engineering teams or vendors. Follow established support policies and procedures. Participate in projects and company initiatives as required. Technical requirements 2+ years of experience in technical support Experience supporting Azure infrastructure (training and certifications provided) Understanding of networking components, including identity management, DNS, DHCP, and security management Strong communication skills to clearly More ❯