Woolwell, Plymouth, Devon, England, United Kingdom
UBT
Description Salary: £26,000 - £33,000 per annum (Negotiable depending on experience) Hours: Full-time, 40 hours per week (Flexible start/finish times). Office based. Part-time hours considered Benefits: Discretionary Bonus Scheme Free on-site parking Complimentary refreshments Adhoc team incentives and recognition About the Opportunity We’re delighted to be supporting a growing, well-established … SME, as they look to strengthen their customer operations team with the addition of a CustomerExperience Coordinator. This is a fantastic opportunity where you will be joining a collaborative, fast-paced environment where quality service and strong internal culture go hand in hand. You'll be at the heart of the customer journey, managing client … Collaboration Develop a strong working knowledge of the core products Work closely with internal teams (Sales, Marketing, IT, Ops) Log and track all activity using CRM and reporting tools Customer Portal & Account Support Maintain and update client portals (pricing, branding, access) Assist with onboarding new clients and setting up their accounts Monitor usage and resolve or escalate technical issues More ❯
Plymouth, Devon, South West, United Kingdom Hybrid / WFH Options
Bowerford Associates
We are searching for an experienced Lead Software Developer someone who is highly skilled in PHP , JavaScript , React , HTML and MySQL for an extremely exciting customer who are going through a large-scale digital transformation programme which is redefining their customer's ecommerce and omnichannel experience. The role is offered on a flexible working basis - you can be … code reviews, thorough testing, and CI/CD. Identify and address performance, scalability, and security concerns. Champion Agile principles and contribute to an iterative, collaborative development process. Essential Skills & Experience Deep, hands-on experience with PHP , JavaScript , React , HTML , and MySQL . Proven track record in a Lead Developer or Senior Developer role, ideally within a high-traffic … technical stakeholders. Passionate about code quality, performance, and continuous improvement. Strong understanding of Agile/Scrum methodologies. Eligible to live and work in the UK without company sponsorship. Desirable Experience Exposure to cloud-based infrastructure and modern DevOps practices. Knowledge of eCommerce platforms and customerexperience optimisation. Experience building enterprise-grade web applications and/or More ❯
Newton Abbot, Devon, United Kingdom Hybrid / WFH Options
Emmerson Ross Recruitment
solutions to our end-users - all of their Technical Support Team are fully trained and accredited in the technologies they support. Your role is crucial in providing a great customerexperience by resolving technical problems promptly, effectively and in a friendly manner. The role will mainly focus on Microsoft Azure, along with other vendor technologies. This IT Support … via phone and our dedicated support portal. You will diagnose and resolve technical issues covering end-user devices and server environments. As part of the team, you will monitor customer infrastructure environments. You will document and track support requests using the dedicated ticketing system. You will provide guidance and training to better equip end users. You will escalate unresolved … procedures. You will participate in projects and initiatives as needed. Could you be part of this fantastic team? As an IT Support Technician you will need: 2+ years of experience in technical support. Experience in support of Azure infrastructure (Our client will assist you in getting the required accreditations). An understanding of networking components, including identity management More ❯
Newton Abbot, Devon, South West, United Kingdom Hybrid / WFH Options
EMMERSON-ROSS RECRUITMENT
solutions to our end-users - all of their Technical Support Team are fully trained and accredited in the technologies they support. Your role is crucial in providing a great customerexperience by resolving technical problems promptly, effectively and in a friendly manner. The role will mainly focus on Microsoft Azure, along with other vendor technologies. This IT Support … via phone and our dedicated support portal. You will diagnose and resolve technical issues covering end-user devices and server environments. As part of the team, you will monitor customer infrastructure environments. You will document and track support requests using the dedicated ticketing system. You will provide guidance and training to better equip end users. You will escalate unresolved … procedures. You will participate in projects and initiatives as needed. Could you be part of this fantastic team? As an IT Support Technician you will need: 2+ years of experience in technical support. Experience in support of Azure infrastructure (Our client will assist you in getting the required accreditations). An understanding of networking components, including identity management More ❯
Exeter, Devon, United Kingdom Hybrid / WFH Options
Manchester Digital
the services we provide underpin all of the amazing work the Met Office does, you are empowered to make change and see the impact of your work. Providing exceptional customerexperience and service, to internal Met Office staff. Training & Continued professional development both on the job & with dedicated training time & paid qualifications. Proactively reviewing the Incident and Task … in operation. This ITSupport Engineer role is aligned to End User Computing Engineer - Government Digital and Data Profession Capability Framework (ddat-capability-framework.service.gov.uk) Person specification Essential Criteria, skills and experience: 1. Expert by nature - An understanding of supporting hardware, software, and operating systems in a modern Enterprise environment, with examples of your experience in at least four of … requires Ownership & initiative whilst maintaining the user and service focus that drives our team. 4. Live and breathe it - Good communication skills are a must as this is a customer facing technology role. Confidence in using multi-channel communication means (Phone, IM, E-Mail). Enthusiasm for technology & keeping up to date with changes in the wider tech field. More ❯
Are you a tech-savvy problem solver with a passion for delivering exceptional customer experiences? Do you thrive in a fast-paced environment where your work has a direct impact on successful system implementations? If so, we'd love to hear from you! About the Role As a Configuration Specialist at Unity5, you'll be at the heart of … software solutions. Working closely with an Implementation Consultant, you'll translate business requirements into fully configured systems, supporting testing, troubleshooting, and feature releases. What We're Looking For A customer-focused mindset with a commitment to delivering top-tier service A natural problem solver who takes ownership of issues and sees them through to resolution A self-starter who … can juggle multiple tasks independently Strong technical aptitude with an interest in IT Knowledge of SQL and databases Bonus Points if You Have: Project management experience or experience working in a project team Hands-on experience with SSO integrations, data migration, and APIs Industry knowledge of parking compliance What You'll Be Doing Becoming a product expert More ❯
lead initiatives that enhance cost-efficiency, service quality, and operational scalability. You'll also be at the forefront of automation and digital innovation , empowering the business to deliver exceptional customer experiences across every channel. If you're a hands-on leader who thrives on turning complexity into clarity-and performance into progress-this is the role for you. The … Logistics, IT, Retail, and Procurement. Champion innovation through automation, digital tools, and data-led decisions. Monitor and report performance, identifying opportunities and delivering results. What We're Looking For Experience Bachelor's degree in Supply Chain, Engineering, Business, or similar. Experience in supply chain performance, planning , or network optimisation . Background in retail or FMCG environments, with exposure More ❯
lead initiatives that enhance cost-efficiency, service quality, and operational scalability. You'll also be at the forefront of automation and digital innovation , empowering the business to deliver exceptional customer experiences across every channel. If you're a hands-on leader who thrives on turning complexity into clarity-and performance into progress-this is the role for you. The … Logistics, IT, Retail, and Procurement. Champion innovation through automation, digital tools, and data-led decisions. Monitor and report performance, identifying opportunities and delivering results. What We're Looking For Experience Bachelor's degree in Supply Chain, Engineering, Business, or similar. Experience in supply chain performance, planning , or network optimisation . Background in retail or FMCG environments, with exposure More ❯
lead initiatives that enhance cost-efficiency, service quality, and operational scalability. You'll also be at the forefront of automation and digital innovation , empowering the business to deliver exceptional customer experiences across every channel. If you're a hands-on leader who thrives on turning complexity into clarity-and performance into progress-this is the role for you. Reports … Logistics, IT, Retail, and Procurement. Champion innovation through automation, digital tools, and data-led decisions. Monitor and report performance, identifying opportunities and delivering results. What We're Looking For Experience Bachelor's degree in Supply Chain, Engineering, Business, or similar. Experience in supply chain performance, planning , or network optimisation . Background in retail or FMCG environments, with exposure More ❯
The Role: We are working with a fast-growing, cutting-edge professional services company who are looking for a Technical Customer Support Technician. This is not just another support role-it's a chance to play a pivotal part in shaping the future of a dynamic organisation while advancing your own career in a collaborative environment. Company Benefits: Paid … high-quality resolutions to technical issues raised by end users. With comprehensive training and accreditation in the supported technologies, you'll play a key role in providing an excellent customer experience. Provide technical support via phone and a dedicated support portal. Diagnose and resolve technical issues related to end-user devices and server environments. Document and track support requests … end users. Escalate unresolved issues to engineering teams or vendors. Follow established support policies and procedures. Participate in projects and company initiatives as required. Technical requirements 2+ years of experience in technical support Experience supporting Azure infrastructure (training and certifications provided) Understanding of networking components, including identity management, DNS, DHCP, and security management Strong communication skills to clearly More ❯