3 of 3 Customer Experience Jobs in Devon

customers. Key Responsibilities: Sales: Leverage your commercial acumen throughout the project lifecycle to identify and maximise upselling opportunities. Represent Unity5 at events and customer community activities, showcasing our services and product expertise. Implementation: Execute projects on time, within budget, and to the highest customer satisfaction standards, adhering … defined methodologies and processes. Kick-off projects, setting clear goals and deliverables aligned with customer objectives. Gather process and configuration requirements for system setup. Understand technical requirements for installation, integrations, SSO, and migration. Manage customer risks and issues using your product and business process knowledge. Configure both backend ...

hours per week. The ideal candidate will possess a proven track record in providing exceptional IT support, troubleshooting complex issues, and delivering an outstanding customer experience. As an IT Service Desk Analyst, you will play a pivotal role in leading the day-to-day operations of the Service Desk … escalation process Proactively identify potential service impacts and escalate to the Service Desk Manager to prevent service disruptions and maintain high levels of customer satisfaction Develop and maintain self-help IT support materials, including knowledge base articles, FAQs, and instructional videos, to empower users and reduce support demand Maintain ...

hours per week. The ideal candidate will possess a proven track record in providing exceptional IT support, troubleshooting complex issues, and delivering an outstanding customer experience. As an IT Service Desk Analyst, you will play a pivotal role in leading the day-to-day operations of the Service Desk … escalation process Proactively identify potential service impacts and escalate to the Service Desk Manager to prevent service disruptions and maintain high levels of customer satisfaction Develop and maintain self-help IT support materials, including knowledge base articles, FAQs, and instructional videos, to empower users and reduce support demand Maintain ...