Customer Experience Jobs in Fareham

4 of 4 Customer Experience Jobs in Fareham

Head of Payments & Payments Compliance

Fareham, Hampshire, South East, United Kingdom
Trafalgar Talent Ltd
forecasting, and reserve management. Conversion & Innovation Monitor conversion rates, decline trends, and currency performance. Research and implement regionally appropriate alternative payment methods. Lead the roadmap for payment innovation and customer experience improvements. About You 5+ years of senior experience in global payments, compliance, or fraud risk. Strong knowledge of payment networks, card schemes, and regulatory compliance. Proven … leadership experience with scaling high-performing teams. Skilled in working with payment gateways, orchestration tools, and fraud platforms. Excellent project management and cross-functional collaboration. Data-driven mindset with strong analytical and reporting skills. Benefits Package Competitive salary + performance bonus Company pension scheme BUPA Health & Dental Insurance + Executive Health Assessments Daily food allowance + chef-prepared meals More ❯
Employment Type: Permanent
Salary: £85,000
Posted:

Head of Payments & Compliance

Fareham, Hampshire, United Kingdom
Copello
regulations. You will lead all aspects of PSP strategy, dispute management, and conversion optimization for a B2C subscription business. You will work cross-functionally with Finance, Product, Engineering, and Customer Experience teams to ensure secure, scalable, and high-converting payment infrastructure. The focus is on merchant-side payments, PSP optimisation, and fraud prevention related to subscriptions and chargebacks. … We are looking for an experienced payments leader with deep knowledge of merchant acquiring, payment routing, fraud tools, and compliance with card scheme rules. What You’ll Bring Ideally experience with merchant-side payment operations or compliance (preferably in subscription or recurring billing businesses). Not AML focused. This role is focused on chargebacks, card scheme compliance, and PSP … management. Strong experience with PSPs, payment gateways, fraud platforms, and subscription billing providers. Proven success in managing disputes/chargebacks and fraud prevention while optimizing conversions. In-depth knowledge of card scheme rules, PCI DSS, and consumer regulations around recurring payments. Experience in leading cross-functional teams and building processes at scale. Key Responsibilities Leadership & Strategy Own the More ❯
Employment Type: Permanent
Posted:

People Partner

Whiteley, Fareham, Hampshire, England, United Kingdom
Onecom
re passionate about people, data-driven in your approach, and ready to make a real impact, this is the role for you. What makes you a great fit: Previous experience in a similar HR partnering role CIPD Level 7 qualification or equivalent experience Strong knowledge of UK employment law and HR best practices Confident advising and influencing at … organisational change, restructures, and team development Partner with Finance on headcount planning and budget management Collaborate with Talent teams to support recruitment and development Deliver a seamless employee lifecycle experience Lead or support cross-functional People projects Use people data to identify trends and influence action Provide regular reports and insights to stakeholders Continuously improve people processes and documentation … breakfast & fresh fruit, eye-care vouchers, financial wellbeing support Who we are: Onecom is an award-winning provider of Communication Technology, trusted by UK organisations to deliver Simply Brilliant Customer Experiences. Our values: We champion our values in everything we do: Innovation, Integrity, Ambition, Knowledge, Inspiration. ED&I: We are committed to equity, diversity, and inclusion, and we encourage More ❯
Employment Type: Full-Time
Salary: Competitive salary
Posted:

Sales Executive

Fareham, Hampshire, South East, United Kingdom
The Growth Consultants
About the Role: I'm working with an award-winning provider of Communication Technology that delivers brilliant customer experiences to UK organizations. We're looking for a motivated and ambitious Sales Executive to join their team in Whiteley. The role involves making calls to businesses to qualify their needs, creating tailored solutions, and building successful customer relationships. You … ll be responsible for negotiating on price, costs, delivery, and specifications, and achieving volume and profit targets. Experience: This is a great opportunity for someone with experience in telesales, a call center, or high-volume inside sales who thrives on success and is motivated by financial rewards. The ideal candidate will have brilliant IT skills, an interest in More ❯
Employment Type: Permanent
Salary: £24,000
Posted: