2 of 2 Customer Experience Jobs in Fife

phase to drive strong app engagement and member satisfaction. Maximize every interaction : Ensure each member interaction delivers value, encourages app usage, and supports long-term retention. Champion the member experience : Work closely with your team and manager to foster a culture where the member experience is central to everything we do. Share insights and feedback : Collaborate with internal … teams by sharing customer feedback, recurring issues, and product suggestions to help improve the overall experience. Represent Herdwatch : Support event preparation and attend key farming shows in Ireland and abroad, helping to grow the Herdwatch brand and educate both current and potential members on our app and roadmap. About You: Skills & Attributes: You’re highly motivated with a strong … desire to succeed in a sales-driven role — experience is a bonus, but hunger and ambition matter more. A farming background is an advantage, but not essential—full product training will be provided. You’re a natural communicator with excellent interpersonal skills and a passion for helping people. You’re open-minded, a good listener, and eager to learn More ❯

programmes and online tutorials for ticketing portals. Assist the Ticketing Manager with product set-up, testing, and website user journey flows. Act as a key contact for Hospitality and Customer Services teams, providing guidance and escalation support. Lead reviews and enhancements of ticketing systems and processes, identifying opportunities for improvement. Maintain and improve documentation for internal stakeholders. About You … Experience working with systems, preferably ticketing or event systems. Knowledge of digital ticketing technologies. (Familiarity with Secutix or TixNGo are favoured) Proven ability to collaborate with internal and external stakeholders to deliver large-scale projects and system enhancements on time. Strong attention to detail, with a focus on data accuracy and customer experience. Excellent interpersonal and communication skills More ❯