2 of 2 Customer Experience Jobs in Folkestone

strengthen consent and preferences, and enable personalisation across channels. Youll coordinate stakeholders, unblock delivery, and ensure we land measurable outcomes while upholding GDPR and customer-facing privacy standards. We are looking for someone with high-energy, who is commercially minded, and deeply analytical who thrives on taking ownership … working cross-functionally with Marketing, Data, Digital, Legal/Compliance and Tech. Other accountabilities include: Optimising consent, permissions, and PECR/GDPR compliance in customer journeys, partnering with Legal/Compliance to operationalise policy changes and implement preference-centre improvements. Growing our first-party database and website sign ...

office) Were looking for a proactive and detail-oriented Website Content Lead to take ownership of our Travel websites and the end-to-end customer journey across them. Reporting into the Web Performance Manager, this role plays a critical part in delivering a seamless, engaging, and high-performing digital … experience for our customers. Youll own the journey from concept to delivery, translating digital and business requirements into intuitive website structures, navigation and content experiences. Working closely with Marketing, UX, CRO, and wider stakeholders, youll ensure our websites are optimised, customer-focused and continuously improving. Data-driven ...