5 of 5 Customer Experience Jobs in Guildford

shared success, and we actively encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS To carry out service visits to reported calls throughout the companies customer base within … will establish and promote the attributes of a professional service support operation and adapt and develop service needs in line with changes in manufacturer products and functionality. Respond to customer service requests for the repair of business equipment and production printers Carry out fault diagnosis and establish effective repairs through adjustment cleaning or replacement of spare parts Carry out … with manufacturer guidelines and recommendations from service management Work with colleagues to help overcome new or unusual faults Invoke the call escalation process in a timely manner Inform the customer on the work carried out and gain acceptance to the machines condition and performance following the service work you have completed Carry out the installation of equipment sold by More ❯

ecommerce websites, ensuring functionality, localisation, and peak performance. Manage relationships with third-party platforms and services to enhance our offerings. Spearhead a significant website redevelopment project to elevate user experience and scalability. Launch new Shopify storefronts as the organisation expands into additional European markets. Collaborate with distributors and external agencies on PPC and SEO strategies to boost traffic and … conversions. Monitor key ecommerce KPIs and leverage analytics tools for data-driven decisions. Produce regular reports on sales, traffic, conversion rates, and customer behavior across all markets. Continuously enhance onsite customer experience focusing on navigation, speed, and checkout efficiency. Implement CRO strategies through testing and iteration to optimise the shopping journey. Ensure the cybersecurity of ecommerce sites … robust. Work closely with the Ecommerce Executive & web developer to develop marketplace strategies. About You We are looking for a confident and proactive professional who possesses: 5+ years of experience in ecommerce with a strong focus on Shopify (ideally Shopify Plus). Proven experience managing international or multi-site ecommerce operations. A solid understanding of SEO, PPC, affiliate More ❯

Location: South of Manchester Start Date: ASAP End Date: 31st December Rate: £450 per day - PAYE via Umbrella Only As a minimum, we require the following: Recent hands-on experience in HSM Management for vendors such as Thales, Entrust, and Gemalto (or other HSM vendors) Proficiency in HSM Monitoring tools. Automation skills. Coding expertise, including Python or other relevant … Ensure governance and clear record keeping of activities undertaken to ensure an accurate audit trail required for attestation/Audit support. Take a proactive approach to improving operations and customer experience/turnaround. Assist in the management of any control issues identified via audits or other control issues. Essential Skills/Basic Qualifications: Experience in Cryptography/… accuracy of work Experienced at making informed decisions, against tight timescales Able to prioritise and manage multiple tasks concurrently Proficient in MS Office applications ? Desirable Skills/Preferred Qualifications: Experience in IT Security roles Knowledge of cryptography Industry relevant Security qualifications. Industry relevant Project Management qualifications. Experience in an Operational environment Operational documentation creation and maintenance. Deep understanding More ❯

Developer | Surrey 2/3 days onsite | £45,000-£55,000 ✈️ Join a leading travel and leisure business that creates unforgettable, wish-list holidays. With a strong focus on customer experience, the company is powered by passionate teams and a collaborative, results-driven culture. Employees are encouraged to truly understand the product, with opportunities to visit destinations as … and reporting environment Promote best practices in BI and self-serve analytics What You’ll Need 4+ years in a BI development role Strong SQL and Power BI skills Experience with SSIS, SSRS, SSAS Familiarity with Snowflake or similar cloud data platforms Comfortable with scripting (e.g. Python) and Visual Studio Excellent problem-solving and communication skills Why Join: 💰Salary More ❯

Job Description Ecommerce Trading Specialist Salary up to £35k (dependent on experience) Ashford (Hybrid) Were looking for an enthusiastic and detail-oriented Ecommerce Trading Specialist to join our growing ecommerce team. This is a varied role, offering a great opportunity to be involved across both the trading and operational sides of ecommercehelping to improve the customer journey while … day platform performance and project delivery. Working closely with teams across merchandising, marketing, and product, youll help ensure our website is optimised for both commercial performance and a seamless customer experience. Youll also support ecommerce operations and play a key role in the delivery of digital projects that enhance our platforms. What youll be doing: Report and measure efficiency … expert in the operation and functionality of the web ordering platform, able to answer queries and issues from across all parts of Brakes and customers, particularly in relation to customer setup and onboarding, but also more generally across all the features and functions of the site Actively contributes to improving team processes and ways of working Presents work to More ❯