6 of 6 Customer Experience Jobs in Guildford

trusted advisor to executive leaders within some of the UK's leading care organisations, helping shape their digital transformation strategy while driving long-term customer success and commercial growth. The Role You'll manage a portfolio of around 25-30 strategic customer accounts, working closely with executive stakeholders … grow with us while achieving meaningful outcomes for their organisation. What You\'ll Be Doing Build trusted relationships with senior stakeholders across strategic customer accounts. Lead Executive Business Reviews focused on outcomes, ROI and future opportunities. Develop strategic Customer Success Plans aligned to each customer\'s business ...

/2nd Line Support Analyst (Application Support) Office-Based Full Time, Permanent Are you a customer-focused IT Support professional with experience across 1st and 2nd Line Support and a passion for troubleshooting business applications? We're seeking a proactive and enthusiastic 1st/2nd Line Support Analyst … point of contact for users, diagnosing and resolving IT and application-related issues while ensuring a high level of customer service. Working closely with internal teams and third-party suppliers, you'll support a range of business-critical systems and applications. Key Responsibilities Provide 1st and 2nd line support ...

About Sycurio: Sycurio is a global leader in secure, frictionless payment solutions that empower enterprises to enhance customer experience and simplify compliance. Its patented cloud-based technologies protect sensitive data across all customer interactions and channels, ensuring compliance with industry standards like PCI DSS while reducing fraud … delivered with an engineering partner under our technical direction; in-house engineers shape the design and review what gets built. The existing product. Customer-facing web pages, internal tools and the services behind them, in a codebase that is being modernised while it serves live customers. Quality and standards. ...

unified communications and cloud contact centre solutions. They help public and private sector organisations modernise their digital infrastructure with a focus on improving customer experience and operational efficiency through system integration and digital transformation. In this varied role you will offer extensive support to help architect hybrid cloud … mentoring others. Your input will directly influence the business direction as you tackle impactful infrastructure challenges. The ideal candidate will have hands-on DevOps experience, specifically within AWS and Linux environments. You should be a confident scripter with a deep understanding of cloud security and networking, possessing the technical ...

products online. You will join a collaborative and commercially focused eCommerce environment where accuracy, organisation and insight are central to delivering an effective online customer experience. Working closely with Buying, Commercial, Marketing and eCommerce colleagues, you will help ensure that new and existing products are presented accurately, launched successfully … keep relevant stakeholders informed about launch readiness. What you'll need to succeed To succeed in this Web Merchandiser role, you will need: Previous experience in eCommerce, online merchandising or product management Excellent attention to detail and a strong commitment to accuracy Strong organisational skills, with the ability ...

they’ve been at the forefront of innovation, transforming customer experiences through smarter communications, automation, analytics and AI. They deliver transformative communication and CX solutions throughout the UK and internationally, supporting clients with global reach and ambition. As the business expands, they are looking to onboard a DevOps SysAdmin … reliability and security Manage hybrid networks, IAM, firewalls and VPNs The successful DevOps Systems Administrator will have: At least 3-5 years of DevOps experience, including hands-on AWS, Experience with VMware or Proxmox. Strong Linux skills with networking and cloud security knowledge. Experience of working with ...