9 of 9 Customer Experience Jobs in Guildford

ambitious Legal Counsel/Lawyer (interested in tech) to join the award-winning in-house Legal team at Content Guru - one of the world's leading cloud communications and Customer Experience technology providers. As Europe's top Customer Experience as a Service (CXaaS) platform, Content Guru powers seamless customer engagement in over 150 countries — and … days per week in office (trains from London & Reading) £60,000 - £75,000 DOE Plus Benefits Package. Service/Product: global provider of enterprise cloud Customer Experience (CX) and contact centre solutions Pedigree: The Gartner® 2025 Magic QuadrantTM for Contact Center as a Service. 2025 Gartner® Voice of the Customer for CCaaS Reporting to: Senior Commercial Legal … Counsel Your Skills: Commercial Law. Contract Negotiation. Experience drafting and negotiating commercial contracts. Able to own caseload independently. SaaS, IT, Commercial background. Who We Are: At Content Guru , we help the world's biggest brands - from healthcare and government to retail and finance deliver exceptional, always-on customer experiences through our storm® cloud platform . Recognised by Gartner More ❯

Centred Software, we're on a mission to improve the quality of life for people in social care through innovative, user-friendly software. We're looking for an experienced Customer Success Manager to join our growing team. If you're passionate about building strong client relationships, driving value for customers, and ensuring retention and growth, this role could be … the perfect fit for you. What you'll do: Own and manage a portfolio of customer accounts, focusing on retention and growth. Build lasting client relationships, ensuring our customers see value in our products and services. Act as the main point of contact for your accounts, resolving queries and concerns quickly and effectively. Partner with internal teams (Development, Product … Marketing, Accounts, Operations) to deliver a seamless customer experience. Represent Person Centred Software at senior client meetings and industry events, acting as a trusted ambassador for our brand. Identify opportunities to expand customer use of our products and support case study initiatives with Marketing. Maintain accurate client records and ensure transparent, consistent communication with stakeholders. Contribute to a More ❯

mnichannel retail and eCommerce footprint across Europe. The company’s vision is to modernize its end-to-end business operations through automation, data-driven decision-making, and enhanced digital customer experiences across its retail and online channels. To support this transformation, our client seeks an experienced Oracle Fusion SCM Specialist with a strong understanding of retail supply chains, pharmacy … predictive insights (e.g., demand forecasting, fulfillment KPIs, and OEE metrics). Partner with Finance, Procurement, and eCommerce teams to ensure end-to-end process alignment across order, fulfillment, and customer experience flows. Mentor and support internal team members, sharing expertise in Oracle SCM best practices and retail supply chain processes. Qualifications Experience with Oracle Fusion ERP, including … 5+ years in Oracle Fusion SCM. Strong expertise in Inventory, Costing, Order Management, and Quality Management modules. Proven experience supporting retail or pharmacy eCommerce supply chains, including order orchestration and fulfillment. Hands-on experience with EDI transactions and 3PL integrations. Background in manufacturing or Consumer Packaged Goods (CPG) environments preferred. Familiarity with Application Management Services models and collaboration More ❯

ecommerce websites, ensuring functionality, localisation, and peak performance. Manage relationships with third-party platforms and services to enhance our offerings. Spearhead a significant website redevelopment project to elevate user experience and scalability. Launch new Shopify storefronts as the organisation expands into additional European markets. Collaborate with distributors and external agencies on PPC and SEO strategies to boost traffic and … conversions. Monitor key ecommerce KPIs and leverage analytics tools for data-driven decisions. Produce regular reports on sales, traffic, conversion rates, and customer behavior across all markets. Continuously enhance onsite customer experience focusing on navigation, speed, and checkout efficiency. Implement CRO strategies through testing and iteration to optimise the shopping journey. Ensure the cybersecurity of ecommerce sites … robust. Work closely with the Ecommerce Executive & web developer to develop marketplace strategies. About You We are looking for a confident and proactive professional who possesses: 5+ years of experience in ecommerce with a strong focus on Shopify (ideally Shopify Plus). Proven experience managing international or multi-site ecommerce operations. A solid understanding of SEO, PPC, affiliate More ❯

and managed service provider, specialising in unified communications and cloud contact centre solutions. They help public and private sector organisations modernise their digital infrastructure with a focus on improving customer experience and operational efficiency through system integration and digital transformation.In this varied role, you'll provide first line support for all end-user technical issues, escalating complex problems … you will handle documentation & reporting, assist with demo rooms setup, and perform general help desk administration tasks like logging work orders and vendor liaison.The ideal candidate will have previous experience in a similar role with hands-on IT experience, specifically with Active Directory and Microsoft 365, along with a proven ability to set up and configure laptops and … maintenance, and inventory). Handle user accounts in Active Directory and Microsoft 365. Maintain documentation, assist with demo rooms, and offer M365 support. The Person: Previous hands-on IT experience in a similar role. Specific expertise with Active Directory and Microsoft 365. Proven ability to set up and configure laptops and hardware. Must be commutable to Guildford with own More ❯

and managed service provider, specialising in unified communications and cloud contact centre solutions. They help public and private sector organisations modernise their digital infrastructure with a focus on improving customer experience and operational efficiency through system integration and digital transformation. In this varied role you will be responsible for proactively winning new business and hitting sales targets through … candidate must have a proven track record in selling CCaaS/UCaaS solutions (with a preference for platforms such as Zoom, 8x8, Five9, Mitel, or Microsoft), along with proven experience engaging with Senior Stakeholders and managing sales processes. This role requires someone who has a track record of acquiring new business with Total Contract Values exceeding £500k. Additionally, you … business sales. Identify opportunities, needs, and produce proposals. Plan and review significant projects. Negotiate and influence to resolve objections. The Person: Proven track record selling CCaaS/UCaaS solutions. Experience engaging with Senior Stakeholders. Track record acquiring new business with TCV over £500k. Commutable to the Guildford office 1 day a week. Owns vehicle and full UK driver's More ❯

ambitious Legal Counsel/Lawyer (interested in tech) to join the award-winning in-house Legal team at Content Guru - one of the world's leading cloud communications and Customer Experience technology providers click apply for full job details More ❯

Online Brand Store (OBS) Team at LG Electronics Weybridge. This role will be responsible for managing, maintaining, and optimizing our online brand store to ensure a seamless and engaging customer experience. The ideal candidate will have a strong understanding of CMS management, website operations, technical SEO execution, UX optimization, and e-commerce merchandising. Your Role & Responsibilities Website Management & Optimization … content updates, and promotional activations. Maintain website accuracy and consistency in alignment with LG.com brand and global standards. Optimize site navigation, UX/UI design, and performance to enhance customer journey and conversion. Monitor and report website performance (traffic, conversion, bounce rate, etc.) using analytics tools. Content & CMS Operations Oversee CMS (Content Management System) operations including product uploads, banners … traffic, conversion rate, user engagement, etc.) to identify improvement areas. Prepare weekly/monthly performance reports and share insights with stakeholders. Conduct A/B testing to improve user experience and conversion performance. Skills, Education & Experience Bachelor’s degree in Marketing, Digital Media, IT, or related field. 2+ years of experience in website management, e-commerce operations More ❯

the right people. As a leading provider of Technology Resource Solutions, we connect businesses with top-tier talent to drive digital transformation and innovation. With over 25 years of experience, we’ve built a global reputation for delivering high-quality expertise across key areas such as software development, artificial intelligence, project management, cloud computing, cybersecurity, enterprise architecture, and data … services sector. The primary focus of this role is to build and nurture high-value relationships across a designated global client portfolio, driving sales growth and delivering an exceptional customer experience. The successful candidate will be responsible for developing and executing strategic plans to identify and pursue new business opportunities. This includes conducting high-impact client visits, initiating targeted … and consistently exceeding sales targets. Duties & Responsibilities Develop and present strategic account plans for major Enterprise Accounts. Proactively generate, qualify, and close new business opportunities within a well-established customer base. Manage the full sales cycle, from lead generation to deal closure, ensuring high-quality deliverables and pursuit strategy throughout. Consistently meet and exceed monthly sales quotas and KPIs. More ❯