1 Customer Experience Jobs in Guildford

Management Framework with the ability to work with Internal Audit and colleagues in 1st and 2nd Line Risk- with sufficient real world knowledge and experience to guide audit and control colleagues to the correct evidence in our demonstration of compliance and ways of working. The role holder will take … Resolve escalated issues relating to the Service delivery Ensure continuous service improvement initiation and tracking to completion Ensure the day to day running of Customer facing IT services by defining, implementing and monitoring execution of incident and service request management processes across the IT function Manage major incidents Support … introduced IT services by promoting and ensuring the execution of Service Transition and Service Introduction processes Provide service insights that will lead to increased customer experience or efficiencies Promote, gain sponsorship of and implement new technology processes or capabilities that drive benefit for the UK business Work closely more »