3 of 3 Customer Experience Jobs in Hammersmith

Graduate/Post-graduate to enter our generalist track and to work on international strategic assignments in the area of customer experience (CX), marketing strategy, product/service strategy and Go-To-Market. The role would involve both qualitative analysis of in-depth interviews and quantitative analysis of … appetite to make a difference for our clients. Third - the Horizon mission Our mission is to reinvent and democratise strategic advice. Our focus is customer experience and its commercial implications for our clients. At the heart of our brand is COMMERCIAL EMPATHY. That means empathising our clients’ commercial … objectives and delivering real change against THEIR objectives and not ours. We combine the power of rigorous customer research, design thinking and strategic approach. This enables us to achieve a balance of a deeper customer understanding with changing commercial realities. Horizon’s Core Service Focus: We focus on More ❯

ownership of CRM strategy across the UK and EU markets, drive key conversion and lifecycle campaigns for B2C & B2B. You will focus on personalising customer interactions, enhancing segmentation, and optimising CRM touchpoints across multiple channels to elevate customer experience and retention. Essential Skills CRM experience in … B2C & B2B Experience with HubSpot or other large CRM platforms Strong communication stakeholder management Ability to thrive in a fast-paced, collaborative environment Benefits Competitive salary up to 60K Hybrid working model (3 days in office) 25 days holiday, plus public holidays Access to in-house gym and wellness More ❯

ownership of CRM strategy across the UK and EU markets, drive key conversion and lifecycle campaigns for B2C & B2B. You will focus on personalising customer interactions, enhancing segmentation, and optimising CRM touchpoints across multiple channels to elevate customer experience and retention. Essential Skills CRM experience in … B2C & B2B Experience with HubSpot or other large CRM platforms Strong communication stakeholder management Ability to thrive in a fast-paced, collaborative environment Benefits Competitive salary up to 60K Hybrid working model (3 days in office) 25 days holiday, plus public holidays Access to in-house gym and wellness More ❯