Customer Experience Jobs in Hemel Hempstead

13 of 13 Customer Experience Jobs in Hemel Hempstead

Program Associate- CX, Amazon Pay CX

Hemel Hempstead, Hertfordshire, United Kingdom
Amazon
Job ID: Amazon Pay (India) Private Limited Job Description Want to apply your customer research and survey design skills to build insights and shape business strategies for Amazon across different businesses? The Customer Experience Strategy organization is looking for a highly motivated, creative and curious individual to … join our Customer NPS team in Bangalore. Our vision is to make Amazon Pay as the most trusted, convenient and rewarding Payment Experience in the market. As a Program Associate, you will manage to conduct NPS across multiple product lines (e.g. Travels, bills payment, UPI, etc.). The … insights you generate will have a direct impact on how product teams can shape customer experience improvement initiatives. With a dynamic, innovative and diverse environment, this role will provide you with ample opportunities to constantly build your skill set and address new challenges while you help Amazon achieve More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

E-Commerce Manager

Hemel Hempstead, Hertfordshire, United Kingdom
Willis Global Ltd
shape the future of the company’s digital business and contribute to the company’s long-term success. Salary up to £60K, depending on experience Full Time 8:30am – 5pm Monday to Friday - Option to work two days from home after successful probation period 25 days annual leave plus … e-commerce operations. This role is pivotal to the company’s business strategy, as you will be responsible for driving online sales growth, optimising customer experiences, and expanding our digital footprint. As part of a dynamic and rapidly growing company, the E-Commerce Manager will play a critical role … enhance online visibility, improve search rankings, and drive qualified traffic to the site. To run marketing campaigns to attract more users to the website Customer Experience Management: Address and resolve order-related and customer-related technical queries, ensuring a seamless and high-quality customer experience. Data More ❯
Employment Type: Permanent
Posted:

Senior Network Engineer - Network Operations Centre

Hemel Hempstead, Hertfordshire, United Kingdom
Hybrid / WFH Options
CAE Technology Services Ltd
this role, you will serve as a 3rd line resource within the NOC, responsible for providing technical direction, troubleshooting, and leadership to enhance the customer experience for both CAE's internal and external clients. This will be achieved by: Support - The NOC Senior Engineer will play a key … Continual Service Improvement for key services through effective Problem Management and NOC best practise activities. Reviewing documentation and working with other teams to ensure customer satisfaction. Training and Skills enablement -A focal point for development across the NOC, pushing new skills and services into the team while acting as … of the business. As a NOC Senior engineer within CAE you will work across the main technologies of our core strategic vendors. Travel to customer sites may be required on an ad hoc basis. If you're ready to make a real impact in a dynamic, customer-focused More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Ecommerce Trading Manager

hemel hempstead, east anglia, united kingdom
Hybrid / WFH Options
KAT Recruitment
Trading Manager is responsible for driving sales and profitability through effective online merchandising, pricing strategies, and digital marketing optimisation. This role ensures a seamless customer journey, maximises conversion rates, and leads a small team to execute digital growth strategies. Role responsibilities 1. Trading & Merchandising Develop and execute online trading … using Google Analytics and other tools. Provide weekly/monthly trading reports with actionable insights across categories and channels. Use heatmaps, session recordings, and customer feedback to work with UI/UX teams to improve the user experience. 4. Customer Experience Optimization Work with technical and product … and technical teams to align on stock, promotions, and site updates. Foster collaboration between marketing, design, and tech teams for seamless execution. Coordinate with customer service to resolve customer pain points. Skills & Qualifications: 4+ years in e-commerce, online trading, or digital merchandising. 1+ years of team management More ❯
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Engineer III, Field Service - Manchester, Birmingham Oxford or London

Hemel Hempstead, Hertfordshire, United Kingdom
Thermo Fisher Scientific Inc
Thermo Fisher Scientific is the world leader in serving science, with annual revenue exceeding $25 billion. No other company can match our range of customer touch points - technologically, geographically or commercially. We help our customers in finding cures for cancer, protecting the environment, making sure our food is safe … servicing Electron Microscopes. You enjoy being on the road and can expect to be travelling up to 30% of your time, primarily to our customer sites within the United Kingdom with opportunities to support colleagues within Europe from time to time. This role suits someone who enjoys working in … your own work schedule with direct colleagues, service operations and management Training customers in the use of our instruments to ensure safe and effective customer operations Providing proactive and responsive technical telephone and email support, ensuring that our customers are successful using their instrumentation Producing timely and accurate reports More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Class Manager - Tech, Media & Cyber

hemel hempstead, east anglia, united kingdom
CNA Hardy
priorities within assigned areas of responsibility. Drives high performance culture through leading by example and setting the tone for the organisation. Drives a superior customer experience and continuous improvement through the development and implementation of corporate initiatives involving human capital, processes and technology. Builds and develops strong relationships … record of sound judgement and business acumen Acknowledged technical and market expert Acts as a role model, promoting the CNA brand and culture Education & Experience Master's degree or equivalent experience with professional certifications preferred. Typically a minimum of ten years of related work experience with demonstrated More ❯
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Director of AI Automation

hemel hempstead, east anglia, United Kingdom
WkFlo
meet ethical, legal, and compliance standards. Develop robust monitoring and governance processes for automated workflows and decision-making systems. What are we looking for? Experience with AI Agents, N8N and other AI Technologies Ability to build and manage agentic workflows including a working knowledge of MCP and A2A protocols … Skills in technology leadership roles, with a focus on AI, automation, or digital transformation. Experience in a Digital/Technical business Proven experience in deploying business level AI and RPA solutions Deep understanding of ML, NLP, and intelligent workflow orchestration tools. Strong communication skills. Ability to manage complex … parameters of company processes. Outstanding ability to build strong relationships and generate positive referrals. Ability to solve problems in challenging situations, whilst keeping the customer experience at the forefront. Exceptional time management and organisational skills Self-reflective, able to take on feedback with the desire to develop professionally More ❯
Posted:

Resource Co-Ordinator

hemel hempstead, east anglia, united kingdom
Hybrid / WFH Options
Glide
Ordinator At Glide, we're dedicated to providing leading, lightning-fast, and reliable connectivity solutions for students, residential developers, and businesses, supported by exceptional customer service. Glide is already the largest provider of managed internet services in the student accommodation and build-to-rent sectors, and we have a … shaping the future of connectivity! Your passion for resource coordination and a can-do attitude will be your most important attribute, but the following experience will also help: Excellent verbal and written communication skills and record keeping. Ability to be adaptable at all times to a fast-changing environment. … periods. Demonstrable ability to support a multi-faceted busy department. Location: Office/Hybrid Contract: Permanent Salary : £24,000.00 to £26,000.00 (depending on experience) Key Benefits : Pension, Private Medical Insurance, 25 days holiday (plus bank holidays & an extra day for your birthday), Discounted dental and gym schemes, Voucher More ❯
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Senior Software & AI Engineer

hemel hempstead, east anglia, United Kingdom
Hybrid / WFH Options
Patchworks
simplifying integration for the fast-growing retail industry. Our mission is to empower eCommerce businesses with seamless data integration, enabling them to deliver exceptional customer experiences and drive significant growth. Having successfully supported over 400 brands, we take pride in our cutting-edge solutions that fuel business success. What … data centre. Promote a team player status, providing support to fellow team members and mentoring by setting an example. What you’ll need: Expert experience with PHP/Laravel. Extensive knowledge of APIs and common authentication methods such as OAuth. Extensive knowledge of Javascript with proven experience in … and capable of excelling under pressure. Excellent communication skills and a willingness to collaborate effectively within a team. A keen focus on improving user experience Nice to have: Experience with Integration Platforms. Familiarity with Amazon SageMaker, Amazon Bedrock, or similar ML/AI platforms (or willingness to learn More ❯
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Data Centre Operations Cluster Manager - West London, LHR DCO

Hemel Hempstead, Hertfordshire, United Kingdom
Amazon
deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. The company's infrastructure consists of various custom built … Data Center Operations. Challenge the quality and quantity of services being provided by the Data Center Operations team and continuously strive to improve our Customer Experience. Management of large-scale events in the Datacenters (crisis situations: thermal or power events, networking issues, etc.) Manage Vendor performance. Ensure Data Centers … culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Minimum Requirements Extensive experience in IT Infrastructure environment or Data Centers or a in manufacturing domain (e.g., aircraft, automobiles, consumer electronics, heavy machinery, list not exhaustive) or military More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Partner Manager - Expansion

hemel hempstead, east anglia, United Kingdom
Hybrid / WFH Options
Patchworks
simplifying integration for the fast-growing retail industry. Our mission is to empower eCommerce businesses with seamless data integration, enabling them to deliver exceptional customer experiences and drive significant growth. Having successfully supported over 400 brands, we take pride in our cutting-edge solutions that fuel business success. What … of working with Patchworks. Own the end-to-end recruitment process: outreach, qualification, onboarding, and early-stage enablement. Collaborate with internal teams (Sales, Product, Customer Success) to ensure smooth handover and long-term partner engagement. Work closely with the Head of Partnerships to define recruitment strategy and prioritise high … the agency/SI landscape. Represent Patchworks at industry events and partner meetups to grow awareness and attract interest. What You’ll Bring: Proven experience in partner recruitment or business development within the SaaS or eCommerce space. Strong understanding of the agency and SI ecosystem—especially who’s who More ❯
Posted:

PHP Developer

hemel hempstead, east anglia, United Kingdom
Hybrid / WFH Options
Propel Finance
aim is to take the service we offer to the next level, to push the boundaries of what’s available, and to create great customer experiences consistent with our values. Does that sound like something you’d like to be part of? As a PHP Developer, you will play … strategies (Unit, Integration, function & acceptance testing) Key skills required; Excellent knowledge of software development using PHP and a good understanding of basic design patterns. Experience in creating and delivering complex web applications using Laravel. An understanding of Linux. Our LAMP stack means you will have to be comfortable using … the Linux command line to get things done. Experience with Vue.js and Typescript Experience with AWS is beneficial So, why would you want to work here? We have a great working environment and we’re an ambitious business. We achieve so much because of our people. Everyone in More ❯
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Field Sales Representatives

hemel hempstead, east anglia, united kingdom
Ad Warrior
Field Sales Representative Location: London Field Based Salary: £25,000 per annum, depending on experience plus uncapped commission Hi there! Thanks for stopping by this job ad. This isnt your typical door-to-door role. Their peoples success speaks for itself. 100% of agents who hit target earnt average … over £3.4k. 25% of agents who hit target in February earnt average commission over £4.3k. Basic salary up to £25k per annum depending on experience plus uncapped commission. Theyre Londons largest and fastest 100% full fibre broadband provider, bringing better internet to Londoners since 2013. Unlike most providers, they … and self-motivated. Easy to talk to. Hardworking. Always focused on performance. A persuasive salesperson. A real people person. Notice how they havent mentioned experience yet? If you have some, great. If not, they can help with that. What youll be selling: The best product, with the best service More ❯
Posted:
Customer Experience
Hemel Hempstead
Median
£80,000