2 of 2 Customer Experience Jobs in Hook

Are you a skilled Data Analyst with a passion for improving customer experiences? Join our team as a Customer Experience Insights Executive and play a pivotal role in shaping how we use data to enhance customer satisfaction and operational efficiency. This hands-on role focuses on executing customer experience reporting by analysing data, implementing … process improvements, and ensuring compliance with data regulations. Key Responsibilities: Hands-On Data Analysis: Regularly analyse customer data from various sources to uncover trends and actionable insights. Customer Feedback and Insights: Collect and interpret customer feedback, working with teams to turn insights into meaningful improvements. Reporting and Dashboards: Produce detailed reports and dashboards to communicate findings effectively … to stakeholders. Technology Utilisation: Use tools such as Python, Power BI, VBA, and LLM APIs to analyse data, generate reports, and manage customer feedback processes. Compliance Assurance: Ensure all data analysis and storage practices comply with GDPR and other data privacy regulations. Advocacy for Technology: Identify and implement innovative technological solutions to enhance data analysis and reporting capabilities. Collaboration More ❯

New Business Development Manager South East (Hybrid) Circa £50,000 DOE Package Are you a dynamic, results-driven sales professional with experience in print sales? Looking to Join a multi-award-winning print manufacturer with over 30 years of success in delivering high-quality, environmentally conscious print solutions? We have a great opportunity for a motivated New Business Development … with industry trends and market movements You will benefit from working for a well-established manufacturer, one that has been established for 30 years and prides itself on its customer service and its environmentally friendly print solutions. Offering a positive working environment, you ll be supported internally so you can concentrate on boosting top-line revenue growth, customer … track record in B2B sales within the print industry Self-starter attitude with strong prospecting and closing skills Excellent communication and client management abilities Passion for delivering high-quality customer experiences Ability to work independently and as part of a supportive team A positive, resilient, and target-driven mindset If you are a self-motivated, sales profe4ssional person with More ❯