3 of 3 Customer Experience Jobs in Horsham

from you. Day to day, youll be leading your people to deliver both individual and team objectives, including driving revenue combined with a great customer experience. Youll also be communicating with stakeholders from across the business ensuring a clear strategy and support for your store. You will foster … both financial and behavioural KPIs, whilst capitalising on new retail opportunities. As our Retail Store Leader, you'll lead by example with exceptional customer service and creating memorable experiences. You'll bring fresh ideas to the table and building strong relationships with customers and the community will ...

account management, this is where your journey begins. As a Account Executive/Client Support Specialist , you will be the heartbeat of our customer relationships. This isn't just about answering inbound queries it s a dynamic, commercial role where you will take ownership of a client portfolio, manage … renewals, and uncover opportunities to grow revenue. The Role You will bridge the gap between world-class customer support and savvy sales. Working closely with our seasoned Account Managers, you will act as a trusted point of contact, ensuring our customers always have the right technology solutions ...

Location: Horsham (On-Site) Hours : Full-Time, MondayFriday (37.5 hrs) 9am-5:30pm About the Role Join our growing technology business as a Customer Services Administrator, supporting customers, coordinating daily operations and helping improve how our Managed Services function runs. Youll handle key admin processes, spot trends, streamline workflows … play a vital role in delivering an exceptional customer experience. If youre organised, tech-savvy and enjoy improving processes, youll thrive here. Key Responsibilities Coordinate daily Managed Services workflows with accuracy and efficiency Manage and improve data collection and validation Monitor service usage trends and escalate issues early Oversee ...