4 of 4 Customer Experience Jobs in Horsham

Customer Success Manager Are you passionate about building strong client relationships and delivering exceptional customer experiences? We're looking for an experienced Customer Success Manager to join a fabulous technology business and play a key role in driving customer satisfaction, retention, and long-term success. This … bridge between customers, support, and product teams to ensure clients receive maximum value while helping shape its future development. The Role As Customer Success Manager, you'll take ownership of the day-to-day customer portfolio, proactively managing relationships, identifying opportunities to improve engagement, and ensuring customers achieve ...

Product Manager to join their UK development team as they embark the development for a number of new products for their global customer base. This role is offered on a hybrid working basis - 2 days per week in Horsham, West Sussex and 3 days remote working This job will … combines both product planning and technical project activities to manage the entire life cycle of our projects. This role will be responsible for gathering customer requirements from Sales, Marketing, and Training teams, and defining the product roadmaps with engineering. The Product Manager will also be responsible for prioritizing customer ...

discovery sessions to uncover client challenges and digital maturity. Shaping and presenting digital transformation solutions across areas such as automation, cloud, AI, analytics, and customer experience. Building long-term relationships and acting as a trusted advisor to client stakeholders. Collaborating with technical and delivery teams to scope and propose … with C‐suite decision‐makers. A consultative mindset and a passion for problem‐solving. Self-driven, ambitious, and comfortable working autonomously. Nice-to-Haves Experience with automation, cloud platforms, AI/ML, ERP/CRM, or data analytics. Understanding of professional services delivery. Exposure to industries undergoing digital modernisation. ...

discovery sessions to uncover client challenges and digital maturity. Shaping and presenting digital transformation solutions across areas such as automation, cloud, AI, analytics, and customer experience. Building long-term relationships and acting as a trusted advisor to client stakeholders. Collaborating with technical and delivery teams to scope and propose … with C‐suite decision‐makers. A consultative mindset and a passion for problem‐solving. Self-driven, ambitious, and comfortable working autonomously. Nice-to-Haves Experience with automation, cloud platforms, AI/ML, ERP/CRM, or data analytics. Understanding of professional services delivery. Exposure to industries undergoing digital modernisation. ...

discovery sessions to uncover client challenges and digital maturity. Shaping and presenting digital transformation solutions across areas such as automation, cloud, AI, analytics, and customer experience. Building long-term relationships and acting as a trusted advisor to client stakeholders . Collaborating with technical and delivery teams to scope … with C-suite decision-makers. A consultative mindset and a passion for problem-solving. Self-driven, ambitious, and comfortable working autonomously. Nice-to-Haves Experience with automation, cloud platforms, AI/ML, ERP/CRM, or data analytics. Understanding of professional services delivery . Exposure to industries undergoing digital ...