1 of 1 Customer Experience Jobs in Ilkley

YOU MAKE A DIFFERENCE? This is a critical role designed to elevate People operations to match SmartSearch’s external reputation for a slick, tech-driven, seamless process. While the customer experience is best-in-class, the employee journey— including everyday interactions—needs to match that standard. This role will hold a lot of visibility across the whole business … ensuring that every touchpoint in the employee lifecycle is efficient, intuitive, and engaging. You will be streamlining People processes to create a high-impact experience for employees. There is a real focus on ensuring that the operational foundation of People is scalable, data-driven, and innovative. VARIED DAY TO DAY RESPONSIBILITIES Review our People processes automating them where possible … necessary documentation is collected and verified. Supporting the Talent Acquisition Business Partner as required in attraction, selection and recruitment activities WHAT ARE WE LOOKING FOR IN A CANDIDATE? Proven experience (~2 years) in a HR Admin capacity with understanding of HR processes and documentation – HR/Employee Relations experience is not required Experience with HRIS systems Strong More ❯