21 of 21 Customer Experience Jobs in West Yorkshire

BUSINESS FUNCTION: Customer & Commercial SALARY: £59,056.00 - £ 72,542.00 Grade: ML2/SB2 ROLE TYPE: Permanent LOCATION: Manchester/Leeds/York HOURS: 37 per week People come to Northern for trains they can rely on – but what really keeps them coming back is how easy we make … plan, buy and enjoy their journeys. As Strategic Customer Product Lead reporting directly into the Head of Customer Experience, you’ll shape and lead the team that drives the digital experience that connects millions of people to the North every day. Your team will be responsible ...

food manufacturing company (as featured on Dragons Den), you will play an essential role embodying their approach and commitment to delivering the best digital customer experience. Collaborating with their direct sales team, customer service team and their internal development team to optimise their digital services. Youll build connections … years. Profile 29 recruitment keywords: digital product manager product management develop development UX user experience UI user interface Agile Leeds Yorkshire hybrid CX customer experience ecommerce ...

positive, proactive, collaborative and solution-oriented approach among colleagues Communicating within Claranet and with clients, both orally and in writing Teams To Collaborate With Customer Experience & Managed Services – Ensure we are consistently providing the best service to our customers, proactively monitoring their needs, and integrating their feedback into … future portfolio and propositions Customer Success & Growth – Ensure that the portfolio is up to date, meets customer needs and enables cross and up selling. Agree Portfolio Mix, Volumes and Targets to ensure alignment. Finance contributes to the budget process for portfolio and propositions development HR & People – Support recruitment ...

Join Jungle IT as a Client Services Administrator and play a key role in delivering exceptional customer service and operational support. You’ll manage client requests, coordinate device logistics, maintain accurate records, and ensure compliance with industry standards. Role This role is ideal for someone highly organised, detail-oriented … fulfilling order requests with suppliers Ensure work is carried out to all business SLA thresholds for enquiries, requests and problems Provide the best customer experience possible ensuring customer satisfaction is maintained to the highest level Act in a professional manner with regard to colleagues, confidentiality, security, personal ...

wanted to - we ensure Legal Risk does not constrain the business but empowers it to achieve its goals; We create the best possible customer experience - we want our customers (both internal and external) to look forward to going through our processes; and We aim to automate wherever possible … support on strategic projects Work on specific projects, for example when we roll out new templates/launch new products Review and negotiate customer, partnership and supplier contracts by providing pragmatic and commercial support Supervise more junior lawyers on negotiations or on specific files Instruct and manage external legal ...

multi-million pound digital programme, ensuring value for money and measurable outcomes. Drive transformation of regulatory services, embedding digital-first approaches that improve customer experience and operational efficiency. Manage programme governance, risk, and assurance processes in line with government standards and managing deliver partner contracts. Collaborate with senior … support the delivery of the Environment Agency’s Corporate Strategy EA2030: Change for a better environment, through technology and digital services. Experience/skills Required Essential Skills and Experience: Strong knowledge of programme and project management methodologies (e.g. MSP, Agile, Prince2) digital change delivery, and technology adoption within ...

growing – and we’re on the lookout for our next cohort of Senior Case Executives/Remortgage Case Handlers to join our fast-paced, customer-focused team. You’ll be supported by dedicated technical trainers, empowered by cutting-edge legal tech, and surrounded by a large collaborative team that … Case Managers through guidance and coaching Enhance the client journey by maximising the use of digital conveyancing systems and tools Your Experiences 2+ years experience as a Senior Case Executive handling complex remortgage cases Solid Remortgage experience Strong understanding of UK property law, remortgaging processes, and lender requirements ...

heart of what we do, and our colleagues are the people who'll help us achieve our vision, which is to create the best customer experience to improve everyday lives. Duties include: Work with IT Project Analysts and subject matter experts to create, test, continuously improve and support … Monitor system performance, support any scheduled maintenance, and stay up-to-date with Salesforce updates to implement new features and ensure platform stability. Requirements Experience of Salesforce administration. Experience of working with customers to deliver technology change, demonstrating strong communications skills as well as the ability ...

personal. We know your name. We can do amazing things with tech. We've got the talent. We decide what's best for our customer together. About the role As a Senior Business Development Manager in Leighton you will have significant enterprise business development experience in consulting … with the Marketing team. • Collaborate to win new customers, taking the lead on opportunities from inception to close. You'll need to navigate complex customer environments and lead internal teams to close opportunities effectively. • You'll be accountable for delivering an annual new business target, which ...

Customer Service Desk Analyst Hybrid role based in Leeds area - Mon Fri needed to provide high level customer services/end user support, would suit someone with very strong IT skills. As Customer Service Desk Analyst/Basic level IT Support you should have some … following skills: Excellent written and verbal communication skills, proven planning and organisation skills, good time management. Successful Customer Service Desk Analyst/Basic level IT Support should have strong IT user skills, with perhaps a desire to get into the IT Support sector. Most importantly, you should have exceptional ...

Customer Service Desk Analyst –Hybrid role based in Leeds area - Mon – Fri needed to provide high level customer services/end user support, would suit someone with very strong IT skills. As Customer Service Desk Analyst/Basic level IT Support you should have some … following skills: Excellent written and verbal communication skills, proven planning and organisation skills, good time management. Successful Customer Service Desk Analyst/Basic level IT Support should have strong IT user skills, with perhaps a desire to get into the IT Support sector. Most importantly, you should have exceptional ...

tasked with shaping standards, engineering practices, and delivery approaches. You’ll work with modern technologies, build scalable and secure platforms, and help redefine the customer experience aswell as how the business takes technology forward in everything they do. If you’re looking for an opportunity to influence, build … improve in a fast-moving but supportive environment – this is the role for you. What You’ll Be Doing Building and maintaining high-quality, customer-facing and back end digital platforms across Web, App, API & Microservices Designing scalable, secure solutions in line with modern engineering principles and cloud-based ...

analytics projects including current state assessments business use case development requirements gathering and solution design. Ensure alignment with retail operations merchandising supply chain and customer experience strategies. Responsibilities Lead and drive Business Analysis across workstreams to drive and support the execution of retail and consumer goods initiatives … team member in collateral development. Retail-Focused Strategy Development: Support the creation of data strategies tailored to retail environments focusing on improving customer insights inventory optimization and sales performance. Data Domain Expertise & Technical Analysis Data Quality & Governance Champion data integrity across retail systems (e.g., POS, CRM, ERP). Identify ...

shape. We support and encourage you to be your authentic self throughout your application journey with us. The must haves Must have supply chain experience Experienced in delivering operational & system changes The ability to interpret and act on complex sets of data and drive to operational outcomes Excellent organisational … skills and strong attention to detail along with experience of using Excel Experienced in delivering operational & system changes The other stuff we are looking for Day to day operational management of end-to-end service to 2 nd Life products for Mobile activities across Supply Chain to achieve ...

operations. You will work closely with teams across technology, product, operations and warehouse functions to ensure smooth delivery and drive meaningful improvements that support customer experience and business growth. What you will be doing Leading cross functional projects across retail, ecommerce and supply chain Managing scope, timelines, budgets … Ensuring high quality documentation, reporting and delivery standards Supporting change management and adoption across the business What we are looking for Proven Project Manager experience in retail, ecommerce, logistics or supply chain Strong background delivering WMS or ERP related projects Excellent planning, organisation and communication skills Confident managing multiple ...

head office in Huddersfield. What does a Junior Digital Content Designer do? As a Digital Content Designer, you will use your skills, experience and strong design expertise to create engaging digital content across our websites, App, email marketing, and other digital media platforms within a fast-paced ecommerce environment. … will play a key role in shaping and implementing promotional activity and product launches across these key Ecommerce channels to ensure a seamless customer experience across our large-scale ecommerce platform. Exposure to programs such as Shogun & Figma would be advantagious but not essential. Experience on wesbites ...

content and services millions of people love. And we do it all right here at Sky. Are you passionate about transforming digital and direct customer experiences? We're looking for a seasoned Enterprise Architect with deep expertise in Adobe Experience Cloud to join our Group Architecture team . … strategy , ensuring seamless integration of Adobe solutions across our digital platforms and agent-assisted channels . Your work will directly enable personalized, data-driven customer interactions at scale, helping us stay ahead in a rapidly evolving digital landscape. What you'll do Own the enterprise architecture strategy and roadmap ...

scalable delivery. Set clear performance measures and evaluate the ROI of data and innovation activity. Ensure data assets unlock new commercial opportunities and enhance customer experience. Requirements: Proven background in senior data, innovation, and transformation leadership. Strong technical understanding across data strategy and modern data platforms. Ability to challenge … technical stakeholders with analytical and commercial insight. Excellent communication skills and proven experience influencing and collaborating at executive level. Strong commercial awareness, with the ability to translate insights into measurable business outcomes. Experience leading BI, analytics, or data-led programmes. Strategic mindset. Desirable: Experience within mobility, logistics ...

channels to drive growth and market expansion. You will be responsible for nurturing vendor relationships, identifying new markets, and delivering solutions that enhance customer engagement and increase revenue. Key Responsibilities: Market Research & Analysis Conduct market research to identify new business opportunities, trends, and potential clients. Analyse market data … shape strategies addressing competitive pressures and evolving customer needs. Stay informed about emerging technologies and industry developments. Business Strategy Development Work with senior management to design and implement business development strategies that support overall company goals. Introduce new products and services, including the "Ergo" offering. Develop opportunities within existing ...

work across high-traffic e-commerce websites and mobile apps, helping to deliver innovative, secure, and scalable solutions that enhance the online customer experience. What you’ll do Design, build, and maintain responsive websites and cross-platform mobile apps Implement conversion rate optimisation (CRO) experiments, personalisation features …/B testing Optimise web performance, SEO, and front-end experience for high-traffic platforms Collaborate with UX, analytics, SEO, and product teams to drive innovation Use a full stack of technologies, including HTML5, CSS, JavaScript frameworks (AngularJS/jQuery), server-side scripting (.NET/ASP), and mobile frameworks ...

Engineer to join their growing technical team. This is a great opportunity for someone who’s passionate about technology, problem-solving, and delivering excellent customer support. The Role: You’ll be providing hands-on technical support to a wide range of clients, resolving IT issues quickly and professionally while … ensuring a great customer experience. The position covers both 1st and 2nd line responsibilities, offering plenty of scope to learn and progress. Key Responsibilities: Respond to helpdesk tickets and troubleshoot hardware, software, and network issues Support Windows environments, Microsoft 365, and general networking setups Install, configure, and maintain ...