18 Customer Experience Jobs in West Yorkshire

by the business on our web based products. We are looking for someone who is proficient in .Net C#, ASP .NET MVC with good experience working on micro service solutions using multi-threaded code. Responsibilities will include - Designing\proposing cloud solutions, estimating user stories, developing new features, fixing bugs … for digital solutions, proposing and implementing the most effective approaches and technologies to fulfil requirements. ? Monitor analytics and user journeys to identify and implement customer experience enhancements. ? Approach work with a mindset that embraces Agile principles and culture, and be a positive example to others of the behaviours … best practices. ? Maintain quality and accuracy of code and ensure effective source code control. Qualifications and Experiences: ? Software development/similar degree or equivalent experience ? Essential experience and in depth understanding of: C#, .NET, ASP.NET MVC, Message Queues, Service Bus & Azure. ? Good understanding of solid principle and .Net more »

by the business on our web based products. We are looking for someone who is proficient in .Net C#, ASP .NET MVC with good experience working multi-threaded code. Responsibilities will include -estimating user stories, developing new features, fixing bugs, testing, peer reviewing code and following security best practices. … for digital solutions, proposing and implementing the most effective approaches and technologies to fulfil requirements. ? Monitor analytics and user journeys to identify and implement customer experience enhancements. ? Approach work with a mindset that embraces Agile principles and culture, and be a positive example to others of the behaviours … best practices. ? Maintain quality and accuracy of code and ensure effective source code control. Qualifications and Experiences: ? Software development/similar degree or equivalent experience ? Essential experience and in depth understanding of: C#, .NET, ASP.NET MVC, SQL server & Azure. ? Good understanding of solid principle and .Net design patterns. more »

Here at EMIS we are looking for a Customer Support Analyst to come and join our customer driven, diligent and collaborative team on a permanent basis. Providing an outstanding customer experience is essential, as you will proactively work with the Service Desk team to support these … into the technology industry but perhaps a little unsure of where to start. This doesnt mean we need you to have previous technology support experience, we can teach you that, but the roles will see you have a more technical focus and will provide you with an abundance of … Friday, 8-4.30PM then 9.30-6PM, plus a requirement to work on-call 1 week out of 4. What youll do As a Customer Support Analyst we will be looking for you to work proactively with our customers to support a range of issues and queries across several more »

planning and delivery of your sales and access objectives. You will draw on the cross functional team members to capitalise on their insight and experience, adopting a “One team” mindset. However, you will view your territory as your own business. You will lead on local business strategy and will … to a deep understanding of our therapy area and evolving NHS and HSE, SMC environment. You will you engage and deliver a true omnichannel experience for customers, proactively deploying appropriate channels and marketing mix to deliver a sequential tailored sales call, using customer experience data and digital … role Location/Territory: North East and Yorkshire ( Hull, Sheffield, Leeds and Newcastle ) Reports to: Senior Sales Manager (Haematology-Oncology) - North UK & Ireland Qualifications & Experience Essential Experience in Oncology market Understanding of the UK/Ireland healthcare system and pharmaceutical industry Demonstrated success in pharmaceutical sales and/ more »

without the burden of technical debt and carefully controlled commercial delivery pressures. Our development program is focused on creating value based on an exceptional customer experience from day one. The role works closely with the stakeholders within the business including the Sales, Marketing, Business Operations and key members … project progress · Tracking of project costs, working in conjunction with Finance team · Management of risk and issues registers · Presentation of project status at overarching customer Project Board meetings · Coordinating key internal and external partners, including third-party contractors, to deliver quality, on time and at the agreed cost · Working … Key Relationships: Internal – IT team members, Operations, Sales, Finance & Leadership Team External – 3rd party contractors, suppliers, service providers Knowledge and Skills: · 3+ years of experience as a Scrum Master, IT Project Manager or in a similar role. · Working knowledge of agile methodology, techniques, and frameworks, such as Scrum or more »

Job Title: Project Manager Location: West Yorkshire Salary: Up to £50K dependent on skills and experience Job Type: Full Time, Permanent role What we are looking for: Due to a growing customer base, we are looking for a dedicated Project Manager for our Utilities/Renewables sector. With … Energy and Critical National Infrastructure clients Manage the project to time and budget, including appropriate handling of risks, issues and scope changes Managing multiple customer projects end-to-end with potential conflicting priorities Work with team leaders to effectively manage resources allocated to projects Pro-active customer communications … you will be professionally communicating all project updates (good and bad) whilst maintaining a positive customer experience Produce relevant project KPI reports on project billing and profitability targets Identify risks within a project and work with the team to manage or mitigate these risks About You - You Will more »

management systems connectivity, asset and building automation control and more! By leveraging real-time data insights, they empower businesses to make informed decisions, enhance customer experiences, and drive sustainable growth. As a Technical Solutions Engineer, you'll play a crucial role in ensuring the seamless integration and functionality of … Diagnose and resolve complex technical issues related to energy management systems, solar installations, building management systems, and other IoT applications Uphold practices to ensure customer satisfaction and engagement throughout troubleshooting and technical enquiry case Escalate technical cases for further exploration or conclusion Utilize systems tracking and database to log … all topics and statuses of technical cases Collaborate closely with cross-functional teams to feedback customer technical insights and issues to enhance product functionality and optimize user experience Develop and maintain crucial technical documentation on aftersales, customer service, technical product matters- used for internal and external customers more »

an excellent training program that will enable them to develop within the team and enhance their skillset. You will be visiting a range of customer sites with the team (and alone once trained) and will be responsible for fault finding and repairing a variety of electro-mechanical equipment within … the industrial printing industry. You will diagnose issues, order parts if needed and provide an excellent customer experience on behalf of the brand. This is a great time to join the business who have a track record of training and developing staff with an average service within the … Covering the north of England and Scotland *Access to first class training and an excellent benefits package The Candidate: *Multiskilled fault finding and repairs experience *Field service experience *A full, clean UK driving license *In the Leeds area Consultant: Patrick Walsh Revorec Recruitment Solutions is a specialist recruiter more »

identify commercial opportunities along with commercial threats by legislative change You will lead from the front, coach mentor and develop your team to be customer centric and deliver the best customer experience Support cross functional departments in delivery first class service; products and technical knowledge Elevation are … be Degree educated with a Bachelors in Science Skilled in lean six sigma with qualifications to match Chartership or fellow membership highly desired Previous experience working within a Technical lead, management, research capacity, gained whilst working for a chemical manufacturer or as near to Strong leadership skills, with the more »

clients Progression of claim towards conclusion with authority for all technical decisions on the claim. Production of client specific reports and documentation for the customer Ensure an accurate action plan is maintained throughout the claim and all stakeholders updated when any revisions are introduced Responsible for reserve accuracy of … the claim Liaison with suppliers to ensure progress and delivery of services provided by our suppliers Using your experience you will deliver an exceptional customer experience through pro-active management of subsidence claims which you will manage to conclusion. You will be reporting to an Operations Manager. … meetings. You will have: Appropriate chartered status e.g. Cert CILA or Cert CII or commitment to secure this status within 1 year of appointment Experience in handling subsidence claims Organised, diligent and able to run tasks through to completion Conscientious and hard working in order to achieve the required more »

responding, regularly updating where appropriate internal and external customers ensuring a timely resolution Promote and maintain high standards of communication in line with Omnichannel Customer Support and brand guidelines for both verbal and written communication Proactively highlight to your line manager areas where processes, policies and ways of working … can be improved to enhance the overall customer experience and drive positive business change Ability to navigate several systems to support in the resolution of queries Experience in Finance or Supply would be beneficial. Job would also suit a candidate wanting to get into a finance position more »

a Digital and Ecommerce Marketing Manager to join our diverse and inclusive marketing team, stepping into a role that's central to enhancing our customer digital experiences and shaping innovative marketing and ecommerce strategies. Your experience with organic and paid search, SEO, and PPC will be crucial as … oversee digital strategies. With a focus on budget management and interest in emerging technologies, you'll collaborate closely with internal and external stakeholders, boost customer database growth, and negotiate compelling strategies with our senior leadership team. Your role will involve staying ahead of digital trends, adeptly negotiating requirements, managing … written communication, meticulous attention to detail, and the ability to prioritise and execute tasks within tight deadlines. You will demonstrate a developed understanding of CX and UX, possibly from a background in B2Binbound marketing. If you are experienced in a digital marketing environment, have experience managing teams and third more »

and growing sales on new platforms such as eBay, TikTok, Etsy & Mirakl. You will be responsible for driving online revenue growth, optimising the user experience and implementing innovative strategies to enhance e-commerce presence. You will also be responsible for maximising product performance, implementing effective marketplace strategies and driving … entering product listings, pricing, and promotions. Taking ownership of the end-to-end process, from product upload to order fulfilment, to enhance the overall customer experience. Overseeing product merchandising, pricing and inventory management to maximise profitability. Represent the company at Trade and Professional Expos. The Person: In order to … or within a commutable distance to Bradford. Amazon Seller Central expert. Commercially minded and results driven. Analytical with strong focus on attention to detail. Experience of fully managing a busy Amazon retail account (ideally both UK and international). Confident using Amazon Advertising Console. Experience with Seller Fulfilled more »

the nation’s largest online pharmacy ensuring excellence for all our patients? We’re a market leader in the pharmacy world, with 20 years’ experience, helping over 800,000 patients in England manage their NHS prescriptions from request through to delivery. We’re looking for an experienced designer to … and to the business as a whole. You’ll need to be someone with appositive and proactive approach who can create compelling and consistent customer experiences, turning business requirements into innovative and inspiring creative concepts. You’ll largely work across digital channels (email, web, social, performance) and ideally have … extensive experience designing engaging effective CRM campaigns. What’s in it for you? Occupational sick pay Enhanced maternity and paternity pay Contributory pension Discounted insurance (Aviva) Employee discount site Discounted gyms Employee assistance programme In-house mental health support Free onsite parking Health and wellbeing initiatives Social events throughout more »

the nation’s largest online pharmacy ensuring excellence for all our patients? We’re a market leader in the pharmacy world, with 20 years’ experience, helping over 800,000 patients in England manage their NHS prescriptions from request through to delivery.We’re looking for an experienced designer to join … serve and to the business as a whole.You’ll need to be someone with appositive and proactive approach who can create compelling and consistent customer experiences, turning business requirements into innovative and inspiring creative concepts. You’ll largely work across digital channels (email, web, social, performance) and ideally have … extensive experience designing engaging effective CRM campaigns.What’s in it for you?Occupational sick payEnhanced maternity and paternity payContributory pensionDiscounted insurance (Aviva)Employee discount siteDiscounted gymsEmployee assistance programmeIn-house mental health supportFree onsite parkingHealth and wellbeing initiativesSocial events throughout the yearCycle to work schemeGreen car schemeLong service bonusRefer a more »

into new international territories. They are now looking for a Head of E-commerce to take ownership of their sales platforms and drive online customer experience. The successful candidate will collaborate with colleagues in digital and brand to build a best in class online experience. This is a company … when necessary. The role: Develop and deliver a comprehensive ecommerce strategy which integrates with the wider marketing strategy Take ownership for the optimisation of customer journeys to maximise conversion rates, creating a cohesive user experience Own and manage the ecommerce platform with a keen eye on conversion, functionality … and UX. Manage internal teams and 3rd party agencies to get the best out of the website and tech platforms Analyse customer journey data and make recommendations based on insight Own testing programmes across the website to increase conversion Lead conversion projects with the support of 3rd party agencies more »

to work as one team, delivering scalable, robust, and high-performance solutions to support the continued growth of the business and provide an excellent customer experience. What will you do in the role? You'll work as part of a cloud operations team in Yorkshire to automate and provide … latest tech and are constantly reviewing what they work with to ensure they stay ahead of the competition. What are the key skills/experience you'll already have? Azure, AWS or GCP experience AzureDevOps/Gitlab CI/CD Pipelines Kubernetes/Docker What can they offer more »

staff, sub-contractors and suppliers as applicable. Issue and receive controlled documentation, log issues and receivers, and create general electronic transmittals to the project, customer and suppliers. Assist the document control team with the issue, receipt and tracking of all engineering and supplier deliverables through to close out and … system ensuring business system continuity is met. Act as focal point for all team document management matters Ideally you will have: Previous Document Control experience Knowledge of construction practices and standards Knowledge in use of spreadsheets, database and job specific software such as 4Project Experience setting up and … using electronic document management systems Ability to keep clear and accurate records and reports Experience of working on Educational, Healthcare, or Defence schemes between £30 and £100 million working as part of larger delivery teams would be advantageous. Benefits We strive to support our colleagues to achieve a healthy more »