1 of 1 Customer Experience Jobs in Kidderminster

Salary: £45,000 - £50,000 Network IT are looking for an exceptional Software Implementation Manager to join a successful software house. This individual requires experience of man management, specifically resources that support the implementation of in-house developed software into their client base. This is a dynamic and fast … team of consultants, analysts, and project leads Ensure project milestones, resource planning, and team utilisation are effectively tracked and balanced Champion delivery standards and customer experience through clear communication and structured processes Drive continuous improvement in delivery materials, frameworks, and internal tools Collaborate with internal teams to resolve … delivery risks and maintain customer trust Provide performance insights to leadership, flagging opportunities and challenges Support recruitment and onboarding of new team members Conduct on-site visits to observe and support implementations Experience Required Proven experience managing software implementation or SaaS delivery teams Strong leadership, coaching, and More ❯