6 of 6 Customer Experience Jobs in Lanarkshire

Title: Customer Experience Cloud & AI SME Location: Remote/UAE/Portugal Company: Kompetenza Department: AI & Service Cloud Development Reports To: director R&D About Kompetenza Kompetenza is a Salesforce partner with a Center of Excellence in Portugal. We specialize in Salesforce FlexTeam solutions, Corporate Services Cloud … Employer of Record (EOR) services . Our mission is to help organizations transform customer experiences through intelligent self-service portals, AI automation, and digital engagement . Role Overview We are looking for a Customer Experience Cloud & AI SME to lead the design, development, and optimization of self ...

Technical Account Manager - VoIP, SIP, CCaaS, Contact Centre Work at the forefront of Customer Experience (CX) Solutions. Leverage AI and modern technology. Germany. Fluent German Speaker. Remote German Language Grade: C1 and above Our client is a market leader in Contact Centre and AI technology. They are partnered … with global corporations to provide innovative Customer Experience CX solutions. They are growing their Technical Account Management (TAM) team and looking for talented, enthusiastic and ambitious TAM's to join their global professional services team. If you are looking for an exciting job opportunity that will future proof ...

Site Operations Coordinator, you are responsible for planning, briefing, and co-ordinating content updates for COS E-Commerce websites to achieve a relevant customer journey, optimising user experience and maximising sales while adhering to COS standards for quality at all times. In this role, you will work together … website according the COS brand ID and visual guidelines through content management system (Storyblok) Collaborate within your Regional E-Commerce Team to establish a customer journey that drives profitable E-Commerce selling towards the set targets and merchandise goals, ensure product enrichment to masimise selling potential Deliver weekly performance ...

exciting opportunity to take ownership of an established support team and play a key role in shaping how support is delivered to a growing customer base. You will be responsible for improving processes and ensuring a consistently high standard of service across a complex technical environment. The role … growing technology business, this is an opportunity where you can truly make your mark. Leading, mentoring, and developing existing team Driving SLA performance, customer satisfaction, and first-contact resolution Managing technical escalations for key enterprise customers Implementing support processes, workflows, and troubleshooting frameworks Analysing support trends and identifying opportunities ...

goals. Our CEO, Mark Clisby says... As part of the Field Sales team you will be working with a team of high performing, passionate customer centric individuals. We work as #Oneteam supporting one another to achieve our goals. About the Role: As a key player in our Field Sales … company-provided leads, you'll open doors to new clients. Tailoring Solutions: Engage in face-to-face and virtual consultations to fully understand customer needs and offer tailored digital marketing solutions. Closing Deals: Presenting, negotiating, and sealing the deal with new and existing clients to drive revenue growth. Client ...

goals. Our CEO, Mark Clisby says... As part of the Field Sales team you will be working with a team of high performing, passionate customer centric individuals. We work as #Oneteam supporting one another to achieve our goals. About the Role: As a key player in our Field Sales … company-provided leads, you'll open doors to new clients. Tailoring Solutions: Engage in face-to-face and virtual consultations to fully understand customer needs and offer tailored digital marketing solutions. Closing Deals: Presenting, negotiating, and sealing the deal with new and existing clients to drive revenue growth. Client ...

goals. Our CEO, Mark Clisby says... As part of the Field Sales team you will be working with a team of high performing, passionate customer centric individuals. We work as #Oneteam supporting one another to achieve our goals. About the Role: As a key player in our Field Sales … company-provided leads, you'll open doors to new clients. Tailoring Solutions: Engage in face-to-face and virtual consultations to fully understand customer needs and offer tailored digital marketing solutions. Closing Deals: Presenting, negotiating, and sealing the deal with new and existing clients to drive revenue growth. Client ...

goals. Our CEO, Mark Clisby says... As part of the Field Sales team you will be working with a team of high performing, passionate customer centric individuals. We work as #Oneteam supporting one another to achieve our goals. About the Role: As a key player in our Field Sales … company-provided leads, you'll open doors to new clients. Tailoring Solutions: Engage in face-to-face and virtual consultations to fully understand customer needs and offer tailored digital marketing solutions. Closing Deals: Presenting, negotiating, and sealing the deal with new and existing clients to drive revenue growth. Client ...

area. In this role, you will play a key role in the continued development of a bespoke platform and create integrations that enhance the customer experience and streamline business processes. Responsibilities: Develop and maintain PHP applications Design and implement new user interfaces Contribute to the management information system … used across the business Monitor server and system performance Tech Stack: PHP (Laravel, Yii, Symfony) Frontend experience with JavaScript frameworks SQL RESTful APIs Linux & AWS Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants ...

Keynes Hybrid TISSL, ClearCourse Hospitalitys premium EPOS brand, is looking for a Director to set the strategic direction, drive revenue growth and own the customer experience. This is a BU leadership role with a team spanning product management, account management, new business, and implementation. To be considered for this ...

consultancy known for delivering exceptional products and services through technology. We work closely with organisations to help them accelerate value delivery and create outstanding customer experiences. Our purpose is simple: to empower organisations to make a real difference for people, society, and the planet through technology that s efficient … ability to travel to the North of England on occasion would be advantageous. Must-Haves Strong proficiency in Java and object-oriented programming principles Experience with Spring Boot or similar Java frameworks Proven experience designing and implementing RESTful APIs Hands-on experience with microservices architecture Solid understanding ...

leading IT consultancy. They are on the hunt for a number of Android Developers who are passionate about building high quality mobile applications with customer needs at the centre of every decision. Your responsibilities will include: Developing and maintaining features across our Android applications Collaborating closely with cross functional … scalable, maintainable, and testable Kotlin code Supporting development activities across the ScottishPower family of Digital platforms Driving continuous improvement across development processes, tooling, and customer experiences Identifying opportunities to enhance app performance, usability, and engineering practices Working collaboratively with Analysts, Designers, and Testers to deliver solutions aligned to stakeholder ...

looking for a Customer Support Executive who possesses a passion for customer care and will work with our team of talented Customer Support Executives & colleagues across the business to provide the best possible end to end customer experience. What you can expect to be doing: Dealing … juggle and prioritise different tasks. You re chilled under pressure. You are friendly and naturally engaging with a positive can-do attitude to customer support. Committed to providing excellent customer support, written and verbal. What we re really looking for: Someone with a genuine interest in Chip ...

join a market-leading provider of insolvency case management solutions. This role is ideal for an individual with strong insolvency knowledge and hands-on experience of Turnkey IPS , who enjoys supporting clients and delivering exceptional customer service. The successful candidate will play a key role in providing expert … support and guidance to clients, ensuring they maximise the benefits of the software and receive a first-class customer experience. Key Responsibilities Act as the primary point of contact for clients seeking support, guidance, and advice on insolvency software products. Accurately document and manage support issues within the internal ...

Product Specialist to join its growing support team. This is an excellent opportunity for someone with a strong background in insolvency and hands-on experience of Turnkey IPS who is passionate about delivering exceptional client support. The successful candidate will work closely with insolvency professionals, providing expert guidance … Role As a Product Specialist, you will become a trusted adviser to clients, offering technical support, troubleshooting software issues and delivering an outstanding customer experience. Your responsibilities will include: Providing first-class support and guidance to clients using Turnkey IPS. Managing and documenting support requests through the internal case ...