2 of 2 Customer Experience Jobs in Leatherhead

and shared best practices, this role will foster a culture of continuous improvement, enhancing team cohesion and ensuring seamless integration across development, operations, and quality assurance teams. On the customer : By ensuring high availability, performance, and secure platforms, this role will directly contribute to a superior customer experience, enabling the delivery of reliable, accessible, and high-quality … services. What you'll need to succeed: You should be highly technical and analytical, possessing 3+ years of DevOps and development experience. Strong demonstrable experience in: Azure DevOps CI/CD tooling (pipeline/infrastructure as code) Provisioning and working with Azure PaaS infrastructure with Terraform and ARM templates or equivalent technologies At least one high level computer software … language. e.g., C# Application Performance Monitoring Incident Management, including incident response, root cause analysis and post-mortem processes Proficient with: PowerShell, Azure CLI, GIT JavaScript, JSON, XML, YAML Experience with: Distributed architectures Container technologies Maintaining and deploying highly available, fault tolerant systems at scale Dotnet development utilising the Azure Cloud Platform Software development life cycle (SDLC) and agile/ More ❯

Customer Support & Systems Specialist Location: Leatherhead, Surrey (Hybrid - part office, part remote) Contract: Full-time, Permanent (37.5 hours/week) Salary: £26,500 - £32,000 (depending on experience) Holiday: 26 days + 8 bank holidays About the Role Are you tech-savvy, highly organised, and customer-focused? We're looking for a proactive Customer Support & Systems … Specialist to join our growing team! In this hybrid role, you’ll be the go-to person for customer support and system-related queries. You’ll manage helpdesk tickets, support our e-commerce platform (WooCommerce/WordPress), and help maintain and improve systems like HubSpot , Xero , and Asana . You’ll also play a key role in our tasting … scheme platform—supporting users through the process and working closely with our sales and technical teams to ensure smooth customer experiences. What You’ll Be Doing Provide first-line support via HubSpot Helpdesk (tickets, email, chat) Troubleshoot access and portal issues for customers Maintain and update our WooCommerce/WordPress website Support the sales team with reports, data entry More ❯