2 of 2 Customer Experience Jobs in Middlesbrough

digital infrastructure and e-commerce channels. They're looking for a hands-on and experienced Digital Marketing Executive to enhance digital performance, drive lead generation, and improve the online customer experience. You’ll take ownership of key platforms including a Shopify-based website, HubSpot CRM, and paid media channels, using data insights to support business growth. Working alongside a … Please note that this is an office-based position, so you must be able to visit their office daily, located in Stockton-On-Tees. Key Responsibilities: 1. Website & User Experience (Shopify) Manage and optimise user experience and lead generation on the company website Develop and implement an ecommerce channel for parts and accessories Ensure product data accuracy including … track performance Monitor key metrics including traffic, engagement, and conversions Produce regular reports with actionable insights Use data to guide digital decisions Some of the requirements: 3+ years of experience in a digital marketing or ecommerce role Proficiency with Shopify and HubSpot (or similar platforms) Solid understanding of SEO, PPC, and conversion optimisation Skilled with Google Analytics, Tag Manager More ❯

We're looking for a proactive and skilled ICT Operations Technician to join our dynamic ICT team. In this role, you'll play a key part in enhancing the customer experience by supporting and promoting the effective use of ICT across the business. Key Responsibilities: Deliver multiple level support across a wide range of systems and hardware. Promote … the proactive use of ICT to improve business processes and customer satisfaction. Ensure software licensing compliance and maintain accurate records. Provide support and cover for the IT Department as and when needed. Liaise with third-party suppliers and service providers to resolve incidents and fulfill requests. Assist in the planning and implementation of ICT projects. Install, maintain, repair, and … implementing effective solutions. What We're Looking For: Strong technical knowledge across a variety of ICT systems and hardware. Excellent problem-solving skills and a proactive approach to support. Experience working in a multi-tiered support environment. Ability to communicate effectively with both technical and non-technical users. A collaborative team player with a commitment to continuous improvement. Ready More ❯