2 of 2 Customer Experience Jobs in Middlesbrough

things data, insight, and performance across housing, communities, and estate services. You’ll have a key role in using data to strengthen customer outcomes, deliver efficiencies, and ensure a seamless, integrated customer journey. This is your opportunity to make an impact by leading a culture of data-informed … monitoring of dashboards, KPIs, benchmarking, and performance frameworks to provide clear, actionable insight. Analyse and interpreting data to build a deeper understanding of customer and community needs, service performance and challenges, using evidence to influence and shape decisions. Lead on data quality and governance by identifying and addressing gaps ...

just be building isolated features. Instead, you'll play a key role in developing end-to-end systems that power the entire organisation, from customer-facing platforms through to cutting-edge technology deployed on the factory floor. If you're looking for a role where … influence technical direction, and grow alongside a forward-thinking business - apply today! Why Join? Meaningful Work - Build systems that directly impact operations, production, and customer experience Modernisation Journey - Be part of a transition towards a modern, scalable tech stack (React, Node, APIs) Influence & Ownership - Join a team where ...