5 of 5 Customer Experience Jobs in North Yorkshire

Support Engineer Location: York Contract: Full-time We're looking for a proactive and customer-focused IT Support Engineer . This is an excellent opportunity for someone with first and second-line support experience who enjoys solving technical problems, delivering excellent customer service, and wants to develop … operations. You'll play a key role in supporting colleagues across the business, ensuring IT services run smoothly while gaining hands-on experience with projects, system improvements and modern Microsoft technologies. What you'll be doing As an IT Support Engineer, you'll be responsible for providing high-quality ...

utilities and security, no two days will be the same. If you are commercially driven, enjoy consultative selling and are passionate about delivering exceptional customer experiences, we would love to hear from you. What You'll Be Doing As our IoT & Connectivity Account Manager, you will: Manage and develop … private networking solutions. Prepare commercial proposals, quotations and negotiate profitable agreements. Work closely with our Product, Technical and Operations teams to deliver successful customer implementations. Manage contract renewals and ensure excellent customer retention. Conduct regular customer reviews to identify future growth opportunities. Maintain an accurate sales pipeline ...

Line Service Desk. You'll provide hands-on technical support, take ownership of incidents through to resolution and deliver an exceptional customer experience. Key Responsibilities • Provide 2nd Line deskside support for hardware, software and application issues. • Act as the escalation point for technical incidents from the Service Desk. • Take … Line Support where appropriate. • Keep users informed with regular updates throughout the incident lifecycle. • Build strong relationships with end users and provide excellent customer service. • Support continuous service improvement initiatives and follow ITIL best practice. • Work collaboratively with wider IT teams to ensure outstanding service delivery. Skills & Experience ...

Certinia delivers a Services-as-a-Business platform that powers and connects all aspects of services operations, from services estimation and delivery to customer success management and financial planning and accounting. The company's Professional Services Automation (PSA), Customer Success, and ERP solutions delivered on Salesforce's leading … cloud platform, provide services businesses with the intelligence and agility to deliver high-quality services, elevate customer experiences and accelerate growth. Headquartered in Austin Texas, with offices around the world, Certinia is backed by Haveli Investments, General Atlantic and Salesforce Ventures. For more information, visit www.certinia.com. THE ROLE Reporting ...

Hours: Full Time, Monday to Friday Are you a driven Business Development Manager with a passion for winning new business and building long-term customer relationships? We're looking for a commercially focused sales professional to join a leading foodservice business, managing a defined territory and driving profitable growth … exceed sales and margin targets. Identifying opportunities to grow existing accounts through cross-selling and category expansion. Working closely with internal teams including Customer Service, Telesales and Account Managers to deliver an exceptional customer experience. Planning customer visits, managing your territory effectively and maintaining accurate CRM records. ...