6 of 6 Customer Experience Jobs in North Yorkshire

improving processes, developing teams, and driving operational excellence? We are seeking an ambitious Commercial Office Manager to lead our busy B2B office function, overseeing customer service, order processing, and day-to-day office operations. This is a key leadership role within the business and offers the opportunity to make … genuine impact on business performance, customer experience, and future growth. This position goes far beyond office administration. We are looking for someone who can bring structure, accountability, and continuous improvement to a well-established team while helping the business evolve through technology, systems enhancements, and operational efficiencies. ...

secure, scalable and commercially viable AI solutions, embedding AI into existing products and services, and developing new AI-enabled capabilities that improve automation, productivity, customer experience and operational efficiency. You will work across AI, data, architecture, automation, security and governance, taking ideas from initial concept through to production … Create reusable architectures, frameworks, documentation and implementation guidance. Drive internal AI adoption to improve productivity, knowledge management and operational efficiency. Provide technical leadership across customer engagements, workshops, bids and pre-sales activity. Work closely with Product, Engineering, Security, Data, Operations and Commercial teams. Ensure AI solutions meet appropriate security ...

model by embedding continuous testing, automation-first, shift-left quality practices, risk-based assurance, and flow engineering principles throughout the software development life cycle. Experience & Qualifications 12+ years of experience in Quality Engineering, Software Engineering or Test Automation. Minimum 5 years' operating as QE Architect/Principal Quality … productivity through AI-driven risk analysis and predictive quality insights. 4. Technology & Platform Quality Architecture Own quality engineering strategy and architecture across: Digital CX Platforms OutSystems Business Applications Microsoft Dynamics 365 Microsoft Power Platform Data & Analytics Platforms GCP-based solutions SQL platforms AI product ecosystems Power BI Integration Platforms Azure ...

Role Overview The Enterprise Solutions Salesperson is a senior customer-facing role responsible for identifying, owning, and closing complex enterprise solution opportunities within the UK Mid-Corporate and Corporate marketplace. The role requires demonstrable experience selling HPE, VMware, and Veeam solutions, combined with a consultative, value-led approach … that aligns customer outcomes with Techbuyer’s commercial and sustainability objectives. Working collaboratively across Techbuyer’s pre-sales, vendor, professional services, operations, and marketing teams, this role plays a critical part in delivering technically robust, commercially viable, and long-term customer solutions. Key Responsibilities Sales & Revenue Ownership ...

Certinia delivers a Services-as-a-Business platform that powers and connects all aspects of services operations, from services estimation and delivery to customer success management and financial planning and accounting. The company's Professional Services Automation (PSA), Customer Success, and ERP solutions delivered on Salesforce's leading … cloud platform, provide services businesses with the intelligence and agility to deliver high-quality services, elevate customer experiences and accelerate growth. Headquartered in Austin Texas, with offices around the world, Certinia is backed by Haveli Investments, General Atlantic and Salesforce Ventures. For more information, visit www.certinia.com. THE ROLE Reporting ...

finding the right price plan and setup for their lifestyle. Confidently showcase new and existing technology, demonstrating features like accessibility tools. Take ownership of customer queries, resolving issues and building trust. Work with your team to achieve store targets and strong customer satisfaction outcomes. You'll be supported … from day one. Within your first two weeks, you'll complete 2 x 2-day induction sessions (30 hours) covering product knowledge, systems and customer experience. Ongoing coaching and development will support your growth beyond induction. You'll work as part of a close-knit retail team where collaboration ...