10 of 10 Customer Experience Jobs in North Yorkshire

Principal Customer Success Account Manager, Public Sector

Hiring Organisation
Microsoft
Location
York, North Yorkshire, UK
Employment Type
Full-time
Overview With over 17,000 employees worldwide, the mission of Microsoft's Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft's products, services, and partnerships. Join CE&S and help us build a future … most with Microsoft products and services? Do you get your energy from helping your customers succeed in making their transformational cloud projects real? As Customer Success Account Manager (CSAM), you are the primary delivery lead and a partner for our more strategic public sector customers, empowering them to achieve ...

Technical Account Manager - Commerce / Partner Success (100% Remote - Ireland)

Hiring Organisation
Hopper
Location
York, North Yorkshire, UK
Employment Type
Full-time
technical liaison for multiple strategic partners. This critical role acts as the connective architect, seamlessly integrating Product, Engineering, Supply, and Customer Experience teams to ensure every partner receives clear, consistent, and exceptionally reliable support for technical inquiries and strategic growth initiatives. This is a hands-on, results-oriented … engineering bandwidth. Process & Program Development Improve intake workflows, templates, and triage mechanisms to create consistency across partners. Collaborate with product, engineering, supply, and Customer Experience teams to refine escalation paths, service expectations, and communication standards. Contribute to playbooks, documentation, and partner-facing resources to strengthen transparency and scale ...

Vice President-Sales & Account Management(IT/ITES) (Travel Domain)

Hiring Organisation
IGT Solutions
Location
York, North Yorkshire, UK
Employment Type
Full-time
Solutions - Vice President-Sales (Insurance Domain) IGT Solutions (IGT) is committed to simplify complex customer interactions while delivering a seamless experience. It provides integrated BPM, Technology and Digital Services & Solutions for clients across industries. Established in 1998, with 100% focus on customer experience, we are a Technology … deliver innovation and business excellence for our 75+ marquee customers across the global technology sector. IGT's Digital Engineering team collaborates closely with our customer's business & technology teams to take solutions faster to market while sustaining quality while focusing on business value and improving overall end-Customer ...

Senior Solutions Architect | UK | Remote

Hiring Organisation
Grafana Labs
Location
York, North Yorkshire, UK
Employment Type
Full-time
truly career-defining opportunity. The Opportunity We're looking for a Senior Solutions Architect (Professional Services) to join Grafana Labs' world-class Customer Experience team. This is a highly hands-on role for technically skilled professionals who thrive on helping customers solve complex problems, accelerate adoption, and drive … outcomes with Grafana at the center. As a Solutions Architect, you'll be a trusted technical partner—not a quota-carrying seller, but a customer-first advocate who leads with authenticity and insight. You'll guide organizations through onboarding, implementation, and expansion by offering white-glove support, best practices ...

Pre-Sales Strategist

Hiring Organisation
Zealous Agency
Location
York, North Yorkshire, UK
Employment Type
Full-time
guide them toward choosing the agency as their digital transformation partner. What you'll do: Identify and qualify new business opportunities by understanding customer needs and pain points Define high-level strategies and roadmaps for clients Build and maintain strong customer relationships while delivering exceptional service and support … promote our capabilities and generate leads Lead the creation of sales materials, including decks, RFP responses, and proposals Collaborate across functions such as Customer Experience Design, Technology, Strategy, Marketing, and global teams Develop and maintain relationships with key technology partners (e.g., Sitecore, Salesforce) Support the development ...

Senior Customer Solutions Specialist - United Kingdom

Hiring Organisation
Juniper Square
Location
York, North Yorkshire, UK
Employment Type
Full-time
values-driven organization – we want to hear from you. Juniper Square offers employees a variety of ways to work, ranging from a fully remote experience to working full-time in one of our physical offices. We invest heavily in digital-first operations, allowing our teams to collaborate effectively across … problem solver who loves to learn new technologies and guide others? We'd love for you to consider joining Juniper Square as a Senior Customer Solutions Specialist. This role will be a founding member of our EMEA team, working directly with executives and collaborating with Product, Engineering, and Customer ...

Full Stack Team Lead

Hiring Organisation
Twickets
Location
York, North Yorkshire, UK
Employment Type
Full-time
tickets at face value or less. We're passionate about providing a fair, safe, and friendly place for fans to exchange tickets and our customer experience is at the heart of everything we do. The Role We are looking for an experienced Team Lead to join our engineering … codebase quality. Essential Skills Java Ecosystem: Expert-level proficiency in Java and the Spring Framework (Boot/Core). Modern Async Patterns: Experience with, or a strong desire to implement, Reactive Programming standards to improve system scalability and responsiveness. System Architecture: Strong experience designing scalable and complex distributed ...

GTM Sourcer

Hiring Organisation
ElevenLabs
Location
York, North Yorkshire, UK
Employment Type
Full-time
market engine behind ElevenLabs. In this role, you'll focus on sourcing exceptional revenue, partnerships, and growth talent across regions — Account Executives, Sales Development, Customer Success, Partnerships, Solutions Engineering roles, and more. You'll be the strategic force behind top-of-funnel excellence in some of the most competitive … here. What Your Day Might Look Like Mapping GTM talent markets across EMEA, the Americas, and other global regions — from quota-carrying roles to customer success and post-sales functions. Running multiple high-volume searches simultaneously while maintaining a strong bar for quality, speed, and precision. Building creative sourcing ...

MS Dynamics Developer

Hiring Organisation
CBSbutler Holdings Limited trading as CBSbutler
Location
Skipton, Yorkshire, United Kingdom
Employment Type
Contract
Contract Rate
GBP 450 - 490 Daily
global IT Consultancy bringing digital transformation to their client. Project context: MS Dynamics recently went live and is being used by agents to service customer calls/requests in the service centre. Customer Experience Programme team are adding functionality to support additional backend processes. Role brief: Work … completing development of backlog items, prioritised by client PO. Able to drive best practice and support upskilling of client team. Required Industry and Competencies: Experience on MS Dynamics development, ideally CRM module ...

Software Engineer, Infrastructure - North America East Coast or LatAm

Hiring Organisation
Camunda
Location
York, North Yorkshire, UK
Employment Type
Full-time
leading innovators like Atlassian, ING, and Vodafone, rely on Camunda to slash time-to-value from months to days, boost operational efficiency, and elevate customer experiences. Camunda was named a Visionary in the inaugural 2025 Gartner Magic QuadrantTM for Business Orchestration and Automation Technologies (BOAT). As a fully … Self-Managed domain, which owns the full software development lifecycle of our self-managed product artifacts. This includes everything from the getting started experience to production deployments and day-2 operations. We are looking for a talented and motivated individual contributor who thrives on ownership and technical depth - someone ...