4 of 4 Customer Experience Jobs in Newport

re not interested in hard sales, although you've found a way to upsell through identifying ways to add value to their business. That's why you're in customer success, customer experience or customer satisfaction (whichever suits you best) Because you enjoy making sure that customers are feel heard and understood. They're a funded … SaaS start up which means they're using that money to increase headcount to serve their customer base. You'll be giving the autonomy to own customer accounts, nurture the relationships and hopefully increase revenue on each account - and be incentivised to do so. Most importantly, you'll be joining a company that have unlimited opportunities for progression. More ❯

Operations Management : Streamline sales processes, optimize CRM usage, and improve pipeline management. Drive dashboards and KPIs covering revenue, pipeline health, and team performance. Provide actionable insights by analyzing sales, customer behavior, and market trends. Drive accurate sales forecasting to maximize productivity and revenue. Commercial Team Efficiency : Lead onboarding, training, and enabling programs to boost commercial team skills. Lead training … Pricing Management : Manage discount governance and SQ operations to maintain pricing discipline. Develop pricing strategies balancing revenue growth with margin preservation. Conduct competitive pricing benchmarking to drive pricing adjustments. Customer Experience Oversight : Lead Net Promoter Score (NPS) initiatives and other means of collecting and analyzing customer feedback. Collaborate across functions to improve customer satisfaction, retention, and … representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience : Hold a BA or BS in a related field. Candidates with equivalent education plus relevant work experience may also be considered. Minimum of 5+ years related experience More ❯

throughout the UK considered - particularly Bristol, Exeter & Bournemouth Areas New Opportunity Great Team You will be qualified to a minimum of I.A.E.A or ATA (VDA) standard with current or experience leading an engineering function for an insurer or independent firm. You will be able to value and negotiate repair costs; provide vehicle valuations; negotiate total loss settlements and have … a detailed understanding of salvage categories and claims management. Experience of vehicle estimating systems such as Audatex, GT Motive or Glasss is essential for this opportunity. AQP qualification is preferred. What will your day look like: To produce high quality reports Assess, value and negotiate repair costs Provide vehicle valuations Negotiate total loss settlements Have a detailed understanding of … and customers Support other members of the team as and when the need dictates Knowledge and Abilities: Inspection scope extends from Cars to HGVS, Agricultural implements, and caravans Resolve customer complaints Consistency of damage Ensure instruction to reporting timescales remains within SLAs Contribute to an engaging and collaborative working environment Adapt to the constantly changing requirements of the department More ❯

of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and … Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com About our Team: You will be part of a small team delivering inhouse projects in the UK. About the Role: We are looking for a Junior Project Manager to plan, monitor, and manage internal projects from initiation through completion. You will lead or coordinate … decision-making. Collaborate with internal teams and external partners to ensure smooth delivery. Support project evaluation, benefits tracking, and closure. Align with established project management practices and tools. Requirements: Experience delivering projects or managing key project workstreams. Ability to work effectively in cross-functional and matrixed teams. Familiarity with project methodologies (e.g. Agile, PRINCE2, PMP) is helpful. Comfortable using More ❯