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7 of 7 Customer Experience Jobs in Newport
newport, midlands, united kingdom Hybrid / WFH Options TMW Unlimited
will do the following; Drive requirements and design to identify and recommend workable solutions to clients across data driven marketing, single view of the customer, and marketing technology Drive platform selection to select the best technology platforms for the job Create architecture and solution blueprints based on the latest … Engineers, Clients and Business Stakeholders to help identify key areas for innovation, define and refine the challenge statement and propose solution hypotheses Work with customer technologies to design and implement new solutions and processes for clients to support new customer experience strategies Work with business and technology … client representatives to gather functional and technical requirements Keep informed of the latest technology trends and innovations especially in the areas of customer data platforms, marketing automation, data integration, master data management, marketing resource management, digital asset management, web content management, mobile, and social media Be comfortable in working More ❯
newport, midlands, united kingdom Hybrid / WFH Options Sysco
Leadership Team. Reporting into the Marketing and Digital Director you will manage the eCommerce team and key partners, being responsible for the sales performance, customer experience, development and optimisation of the eCommerce platform. What youll be doing: Enhance the customer experience by creating an intuitive and … Commercial, Design and external development, technology and testing partners to improve the eCommerce platforms features and functionalities Key targets include ease and retention of customer orders, basket size growth and consolidation, positive differentiation vs. competitor, transformation based on customer order trends, and ongoing digitisation of our sales. What … we are looking for: In depth understanding of ecommerce best practices, sales funnels and customer behaviours in online shopping Previous experience in a similar position with proven analytical skills to use data and customer insights to drive designs and optimize product performance Experience working with designers More ❯
newport, wales, united kingdom Hybrid / WFH Options ADLIB
known for creating work that not only looks great but also delivers measurable impact. Due to continued growth, theyre looking for a commercially minded CX Planner/Strategistto join their Strategy team. This is a key hire for the agency, someone who can sit at the intersection of data and … into how they work, offering a mix of remote, hybrid and in-office collaboration to suit each team and project. About the role: As CX Planner/Strategist youll play a lead role in helping clients understand and unlock the value of their customer data, building customer journeys … meaningful, measurable change. Youll work across multiple accounts and projects, influencing senior stakeholders and partnering closely with creatives, analysts and client leads. As a CX Planner/Strategist you'll: Lead the development of strategic comms and CX plans rooted in data and insight Facilitate strategy sessions and QBRs with More ❯
newport, midlands, united kingdom CNA Hardy
priorities within assigned areas of responsibility. Drives high performance culture through leading by example and setting the tone for the organisation. Drives a superior customer experience and continuous improvement through the development and implementation of corporate initiatives involving human capital, processes and technology. Builds and develops strong relationships … record of sound judgement and business acumen Acknowledged technical and market expert Acts as a role model, promoting the CNA brand and culture Education & Experience Master's degree or equivalent experience with professional certifications preferred. Typically a minimum of ten years of related work experience with demonstrated More ❯
Newport, Wales, United Kingdom Hybrid / WFH Options Propel Finance
aim is to take the service we offer to the next level, to push the boundaries of what’s available, and to create great customer experiences consistent with our values. Does that sound like something you’d like to be part of? As a Fraud Prevention Manager , you will … business and lead the development and implementation of comprehensive fraud detection strategies and develop robust business procedures that balance fraud loss, risk factors and customer experience to ensure that Propel Finance meets its statutory and regulatory requirements as set out in the FCA Framework Document. Role responsibilities; You … initiatives and implementing business change and recommending process improvements Running of Fraud Forum and internal provision of fraud & financial crime training Key skills required; Experience in a similar role within a consumer credit background Excellent knowledge of leading procedures in fraud principles, processes and practices Demonstrable knowledge of the More ❯
Newport, Isle of Wight, UK Hybrid / WFH Options Herdwatch
engagement and member satisfaction. Maximize every interaction : Ensure each member interaction delivers value, encourages app usage, and supports long-term retention. Champion the member experience : Work closely with your team and manager to foster a culture where the member experience is central to everything we do. Share insights … and feedback : Collaborate with internal teams by sharing customer feedback, recurring issues, and product suggestions to help improve the overall experience. Represent Herdwatch : Support event preparation and attend key farming shows in Ireland and abroad, helping to grow the Herdwatch brand and educate both current and potential members on … our app and roadmap. About You: Skills & Attributes: You’re highly motivated with a strong desire to succeed in a sales-driven role — experience is a bonus, but hunger and ambition matter more. A farming background is an advantage, but not essential—full product training will be provided. You More ❯
Newport, England, United Kingdom Hybrid / WFH Options Herdwatch
engagement and member satisfaction. Maximize every interaction : Ensure each member interaction delivers value, encourages app usage, and supports long-term retention. Champion the member experience : Work closely with your team and manager to foster a culture where the member experience is central to everything we do. Share insights … and feedback : Collaborate with internal teams by sharing customer feedback, recurring issues, and product suggestions to help improve the overall experience. Represent Herdwatch : Support event preparation and attend key farming shows in Ireland and abroad, helping to grow the Herdwatch brand and educate both current and potential members on … our app and roadmap. About You: Skills & Attributes: You’re highly motivated with a strong desire to succeed in a sales-driven role — experience is a bonus, but hunger and ambition matter more. A farming background is an advantage, but not essential—full product training will be provided. You More ❯
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