Trainee Service Desk Consultant
Ponteland, Northumberland, UK
Hybrid / WFH Options
Hybrid / WFH Options
Technology Services Group
network and server issues, azure, end user, and back up issues, both over the telephone and face to face on-site at customers premises. This is a long-term customer facing role, with a development plan incorporating on the job training, industry recognised certifications, self-study and being mentored by some of our most highly skilled team members. This … we work towards net carbon zero Flexible working opportunities including home working and hybrid options Annual salary benchmarking Excellent progression opportunities, training and support, including recognised qualifications Knowledge, Skills & Experience; To be successful in this role you must be a strong communicator who is customer focused. A self-starter who is willing to learn, and a confident problem … solver. Previous experience in one of the following is essential: Service desk or internal IT environment Graduated, or recently studied a technical related degree, qualification or apprenticeship In addition to one of the above you must have some customer experience Your behaviours; Enthusiastic with a drive for self-development to proactively improve your skillset Demonstrates commitment to More ❯
Employment Type: Full-time
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