11 of 11 Customer Experience Jobs in Nottingham

APIs and service improvement, combining hands-on technical troubleshooting with team leadership and process transformation. Working closely with senior technical leadership, Product, Engineering and Customer Success, you'll lead a small technical support team, improve service delivery and help develop a more efficient, customer-focused support functions. … also have the opportunity to introduce automation, explore AI-assisted support and improve the processes and tools that underpin the customer experience. Key Responsibilities & Skills Lead the day-to-day technical support function, managing workloads, rotas, escalations and team performance while coaching and developing a resilient, high-performing team. ...

today, and you will be the future employees who continue to add the drive, passion, and add to our skills and experience as we see Littlefish grow. So, if this is ticking your boxes and you are excited at the thought of working with creative, passionate, energetic, friendly people … hear from you. The role and what you'll be getting up to day-to-day: This is an opportunity for a capable Customer Success Manager to take ownership of customer relationships within our Cyber department, supporting the effective delivery and ongoing performance of contracted cyber services. This ...

trading and business management solutions to companies in the distributive trade – wherever they are in the world. With a unique depth of knowledge and experience in ERP/SaaS solutions, Klipboard has a wide range of clients includes wholesalers, distributors, merchants and retailers from small traders to multinational enterprises. … source effectively, stock efficiently, sell profitably and service competitively. Klipboard is a global, growing business that embraces AI and emerging technologies to enhance customer outcomes, collaboration, and continuous improvement. We’re looking for people who are curious about or fluid with AI, open to change, and excited to learn ...

Loomis UK is on an ambitious technology transformation journey. We are investing in data, automation and artificial intelligence to improve operational efficiency, enhance customer experience, strengthen decision-making and support future growth. We're looking for an exceptional Data, AI & Automation Manager to lead this transformation. … annum, depending on experience Hours: 40 hours per week Location: Hybrid (head office location is Nottingham) This is not a traditional Business Intelligence role. You'll have the opportunity to build and lead a capability that combines AI, data, analytics, automation and digital innovation to solve real business challenges ...

consumer services environment. The business offers a commercially relevant setting for analytics professionals who want to connect robust data delivery with measurable improvements in customer experience, fleet operations and service efficiency. Its expanding focus on business intelligence, data engineering and practical automation creates scope to influence how information … automation, AI-enabled analysis and agentic workflows. Communicate technical findings and delivery progress clearly to both technical and non-technical audiences. Requirements Demonstrable experience delivering business intelligence solutions in a live operational or commercial environment. Strong Power BI capability, including dashboard development, semantic modelling, visual design and performance optimisation. ...

other stakeholders. Respond to enquiries, feedback, and complaints promptly and courteously, referring complex matters to the appropriate manager. Support activities designed to improve customer satisfaction and service quality. Help gather and analyse feedback to identify opportunities for improvement. Provide administrative and practical support to the service team. Assist with … indicators, service standards, and operational SLA/KPI targets. Help prepare reports, dashboards, and presentations for management meetings. Contribute ideas for improving processes, efficiency, customer experience, and ways of working. Training The programme integrates live and online workshops with self-paced learning, employing a guided discovery approach ...

Service Desk Analyst in Nottingham, where you'll be the first point of contact for customers, resolving technical issues and ensuring a seamless support experience from start to finish. At XMA, our people are at the heart of everything we do. Together, we help organisations achieve more through technology … looking for a role where your contribution matters, we'd love to hear from you. Exceptional service is at the heart of our customer experience. Join a team dedicated to solving problems, delivering outcomes and building trusted customer relationships. Whether you're providing technical expertise, service management ...

make smarter decisions about the service we provide. As a Junior MI Analyst, you'll turn information into clear, meaningful insights that help improve customer experiences and operational performance. It's a great opportunity to build your career in data and analytics while doing work that gives the customer … better while exploring the data for trends, behaviours and opportunities for improvement. Working with teams across our Contact Centre, Central Operations, Retail Operations and Customer Operations, you'll get to understand real business challenges and translate them into insights people can act on. You'll also support ...

great opportunity for a commercially driven sales leader who enjoys coaching people, creating a high-performance culture and driving sustainable revenue and customer growth. You'll have the opportunity to shape how the team operates, translating commercial priorities into clear sales activity while helping your people develop, perform … role where your contribution matters, we'd love to hear from you. Our success starts with relationships. If you're passionate about understanding customer needs, creating value and delivering commercial success, you'll find plenty of opportunity here. Join a team that celebrates ambition, supports growth and empowers people ...

currently recruiting for experienced Field Service Engineers to provide hands-on hardware support across North and North West London. This is a mobile, customer-facing role working on behalf of a major technology services provider, supporting Lenovo products across customer sites. You will be responsible for visiting customer … role is largely independent, so we're looking for engineers who are comfortable managing their own workload, travelling between sites and providing a professional customer experience. Lenovo's support team will generally complete the initial diagnostics before a repair is dispatched to you. You'll receive the fault details ...

Tuesday Love Tech? Love Sales? Join Sony. Turn conversations into sales and bring world-class technology to life.We're looking for an energetic and customer-focused Sony Sales Adviser to represent one of the world's most recognised consumer electronics brands. If you're passionate about technology, enjoy connecting … Sony productsRetail discounts for top brandsCareer progression opportunitiesSupportive, energetic, and high-performing team culture What you'll be doing: Drive sales & deliver amazing customer experiences Engage customers with confidence and enthusiasm Understand customer needs and recommend tailored solutions Demonstrate Sony's latest TVs and home entertainment products Learn ...