Customer Experience Jobs in Plymouth

3 Customer Experience Jobs in Plymouth

Customer Experience Specialist Apprentice - Service Advisor

Mercedes-Benz of Plymouth, Tavistock Road, Plymouth, England
Mercedes-Benz of Plymouth
As a Customer Experience Specialist Service Advisor Apprentice apprentice, you will develop first-class customer service skills including understanding customer needs and business needs, critically evaluating customer service levels and implementing changes to improve the customer journey and using appropriate resources and technology. Role … The role of a Customer Experience Specialist Service Advisor Apprentice expert: Understanding your customers and the business Developing knowledge of relevant regulations and legislation Using appropriate resources and technology to meet the needs of customers Keeping up to date with the most recent product information Resolving challenges Understanding … the extended customer journey Understanding how to apply different skills and behaviours in various different situations Developing insights into customer behaviour including influencing factors such as loyalty, emotion and culture Apply knowledge and skills to find solutions to complex challenges Analyse service levels and develop options for improvement more »
Employment Type: Advanced Apprenticeship
Salary: £13,312.00
Posted:

Reliability Maintenance Engineer Technician

Plymouth, Devon, South West, United Kingdom
Amazon
engineering indentured apprenticeship and/or qualified to a minimum of NVQ level 3 or equivalent Multi skilled in both electrical and mechanical disciplines. Experience of planned preventative maintenance systems. Experience fault finding within MHE (Material Handling Equipment)/Automation systems. Experience in interpreting both mechanical and … electrical drawings. Experience of conveyor maintenance, motor controllers/inverters. DESCRIPTION Amazon Operations sits at the heart of the Amazon customer experience. We look after everything from the moment a customer clicks buy, to the moment their item is delivered from desktop to doorstep. Across Europe we … are open to hiring candidates to work out of one of the following locations: Plymouth, GBR PREFERRED QUALIFICATIONS Apprentice Trained, HNC, HND, BSc, BEng Experience of high voltage switching. Experience of sortation machines. Experience of maintaining/configuring bar code scanners. Experience of print and apply more »
Employment Type: Permanent
Posted:

Kia Genius Apprenticeship - Plymouth

Brixton Road Garage, Chittleburn Hill, Brixton, Plymouth, England
RODGERS OF PLYMOUTH LIMITED
programme that focuses on education in electrification. The Kia Genius Apprenticeship has been designed to support apprentices to obtain the ability to provide leading customer satisfaction, in addition to representing the brand by providing Information. Role Completing product presentations. Test-drives and vehicle handovers, enhancing the customer experience … needs, questions and aspirations, creating a non-pressurised sales environment Advising customers on electric car ownership including EV Grants Recognising and Dealing with any customer queries or issues that may arise Promoting the Kia brand, products and technologies, sharing information features and benefits in a friendly understandable way Training … Customer service specialist Level 3 Sales Qualification, (City and Guilds Level 2 Certificates in principles of sales) Emergency first aid at work Understanding electric vehicles Advanced electrification Kia Product Knowledge A full-time career within the automotive industry, with many opportunities to progress to positions of authority. The opportunities more »
Employment Type: Advanced Apprenticeship
Salary: £13,312.00
Posted:
Customer Experience
Plymouth
25th Percentile
£26,250
Median
£27,500
75th Percentile
£44,125
90th Percentile
£59,500