5 of 5 Customer Experience Jobs in Portsmouth

future with us. Training and development - Paid for training, conferences and certification e.g. AWS Certs. We combine a passion for travel with a love for technology , delivering smart, seamless customer experiences and building platforms that handle the complexity of modern cruising - all while keeping things collaborative and fun. Your Mission: Are you passionate about unlocking the power of customer data? We're looking for a talented Lead Data Engineer to spearhead the design, development, and optimisation of our critical CRM and customer data transformation. You'll play a pivotal role in building the data foundations for advanced analytics, personalised customer experiences, and effective marketing activation. As a senior member of the team, you will lead data … practices within our data environment. What You'll Do: Design & Build: Architect, build, test, and deploy robust, scalable, and reliable data pipelines, focusing on ingesting and transforming CRM and customer data from various sources. Lead & Innovate: Take technical ownership of customer data integration solutions within our data platform (AWS/SQL Server). Drive improvements and implement best More ❯

shared success, and we actively encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS As an Onsite Service Engineer , you will be the first point of contact for maintaining … and supporting cutting-edge print and IT devices at our clients site. Your role is critical in ensuring smooth operations, resolving technical issues, and delivering exceptional customer satisfaction. Key Responsibilities : Diagnose and repair devices to ensure minimal downtime. Monitor devices proactively using advanced software. Provide training and guidance to clients, empowering them to maximise productivity. Collaborate with Apogee and … working pattern for this role is Monday to Friday, 08:30 to 17:30, with a one-hour lunch break. This is onsite 5 days per week. SKILLS AND EXPERIENCE REQUIRED Prior experience as an engineer specializing in MFD printers is essential Proven ability to deal with clients in a professional and courteous manner, both remotely and face More ❯

is a key aspect, and you'll be responsible for daily and accurate reporting during campaigns, as well as active participation in social media groups to share successes and customer satisfaction. Key Responsibilities: Engage and excite customers through product demonstrations. Drive in-store sales and boost product awareness. Provide outstanding customer experiences. Maintain daily and accurate reporting. Contribute … to social media groups to share successes and customer satisfaction. Qualifications and Skills: Passion for technology and innovation. Excellent communication and presentation skills. Ability to learn and explain complex technological concepts. Previous retail or sales experience is a plus. But wait, the perks? Get ready to be part of a team that champions your success: Embrace diversity & inclusivity … for Physical, Mental & Financial well-being. Revel in a supportive company culture & grab hold of fantastic career prospects across Avidity Group. If you're ready to deliver an exceptional customer experience and be a true ambassador for leading tech products, apply NOW More ❯

the heart of the energy and utilities sector, the business plays a vital role in delivering essential services to homes and businesses. With a growing focus on operational efficiency, customer experience, and field force productivity, they are undertaking a large-scale Salesforce Field Service and Workforce Management implementation to transform their mobile engineering operations. The Role: This is … landscapes across operations, technology, and executive leadership. Ensure clear focus on business value, operational performance, and user adoption. Navigate programme risks, dependencies, and governance processes effectively. Key Requirements: Proven experience leading large-scale Salesforce implementation programmes at programme or director level. Deep technical and operational understanding of Salesforce Field Service (FSL) and Workforce Management (WFM) modules, ideally focused on … mobile engineering environments. Familiarity with Oracle Fusion ERP as the CRMs integrated system. Strong background in managing cross-functional business and IT transformation. Excellent communication and leadership skills, with experience reporting into senior executive teams. Desirable Experience: Utilities, energy, infrastructure, or other asset-intensive sector experience. This is a rare opportunity to lead a major transformation programme in More ❯

the heart of the energy and utilities sector, the business plays a vital role in delivering essential services to homes and businesses. With a growing focus on operational efficiency, customer experience, and field force productivity, they are undertaking a large-scale Salesforce Field Service and Workforce Management implementation to transform their mobile engineering operations. The Role: This is … landscapes across operations, technology, and executive leadership. Ensure clear focus on business value, operational performance, and user adoption. Navigate programme risks, dependencies, and governance processes effectively. Key Requirements: Proven experience leading large-scale Salesforce implementation programmes at programme or director level. Deep technical and operational understanding of Salesforce Field Service (FSL) and Workforce Management (WFM) modules, ideally focused on … mobile engineering environments. Familiarity with Oracle Fusion ERP as the CRMs integrated system. Strong background in managing cross-functional business and IT transformation. Excellent communication and leadership skills, with experience reporting into senior executive teams. Desirable Experience: Utilities, energy, infrastructure, or other asset-intensive sector experience. This is a rare opportunity to lead a major transformation programme in More ❯