4 of 4 Customer Experience Jobs in Renfrewshire

changes, testing, and implementation. Ensure support documentation, procedures, and reporting are maintained and up to date. Champion best practices in application support, identifying opportunities for automation, efficiency, and improved customer experience. Skills & Experience Required: Proven experience in an application support leadership or management role. Strong knowledge of application support methodologies and IT service delivery processes. Hands-on … experience with SQL (Microsoft or Oracle) and supporting enterprise applications. Familiarity with SQL Server tools including Management Studio, SSIS, and SQL Agent. Excellent problem-solving skills and the ability to manage competing priorities effectively. Strong communication and stakeholder management skills, with a focus on service and delivery. Previous experience working with life or pension products is highly desirable. More ❯

we deliver mission critical services in a secure environment whilst promoting our people first agenda, a real sense of community and a healthy work-life balance. Our consistently positive customer feedback and continuous growth helps us cement our place as one of the worlds leading IT solutions enterprises, helping us deliver services and solutions in both challenging and exciting … you will assist in leading teams that analyse, design, troubleshoot and implement network architecture in order to best meet client requirements; leverages resources from different teams to ensure that customer needs are met. Assist in troubleshooting the most complex data or voice network and hardware problems; researches and analyses significant, complex network problems that require evaluation of intangibles, such … Ideally you will have experience in : Cisco Routing and switching minimum CCNP, inc. 8200/8300 routers, Nexus N7K/N9K Equivalent level in:Aruba switching AOS-S & CX, on Aruba 2930, 6300, 8300, 8400 CX10K platforms Palo Alto Firewalls, PAN-OS 10.x VPN Technologies on Cisco, Palo Alto plus Cloud platforms AWS/Azure Wireless LAN Architecture, Cisco More ❯

We're Hiring: Applications Product Manager 📍 Glasgow/Hybrid | 💰 Salary: £42,800 Are you a data-driven Product Manager with a passion for improving customer journeys and boosting conversion? We’re on the lookout for someone to join our Experience Design team — someone who can help us optimise sales performance across our web, contact centre and funeral director … channels. This is a brilliant opportunity to shape how customers experience our services, from visit to sale. You’ll work closely with our change team , marketing , and other key stakeholders to deliver smarter, more effective sales journeys. What you'll be doing: Owning and evolving the product backlog for our sales applications. Using data and insight to identify opportunities … and drive improvements. Collaborating across teams to deliver seamless, high-converting customer experiences. Ensuring our sales and onboarding journeys are fit for purpose and future-ready. What we're looking for: A strong grasp of customer needs and pain points. Confidence in using data to inform decisions and measure impact. Experience writing clear, actionable user stories and More ❯

we deliver mission critical services in a secure environment whilst promoting our people first agenda, a real sense of community and a healthy work-life balance. Our consistently positive customer feedback and continuous growth helps us cement our place as one of the worlds leading IT solutions enterprises, helping us deliver services and solutions in both challenging and exciting … situations. We believe that hiring a diverse team is crucial to our success and our recruiting decisions are based on your skills and experience as an individual. We actively encourage consistent growth on our journey towards a culture of inclusion and recognise that the people we employ are vital to providing a great customer experience. As such, we … colleagues. At DXC, building a better you, builds a better us. We have openings for experienced Network Engineers to join our teams based in Erskine and Newcastle, due to customer requirements successful applicants must be eligible for high level UK Security clearance, SC. Duties and Responsibilities NOC 3rd line engineering support, including but not limited to the following activities More ❯