6 of 6 Customer Experience Jobs in Salford

the full TalkTalk Business portfolio, build strong client relationships, and identify opportunities to expand account value. You’ll collaborate across teams to deliver excellent customer experiences, reduce churn, and grow our customer base through upselling, cross-selling, and lead generation. Your team will also conduct account reviews and … whitespace analysis to increase product adoption and maximise customer value. Responsibilities The responsibilities for the role include, but are not limited to: Build and maintain strong, long-term relationships with key decision-makers and influencers across your account base, from C-level down. Conduct regular strategy and status meetings … selling. Convert leads into qualified opportunities, secure referrals, and close deals from a well-managed pipeline. Act as the primary point of contact for customer requirements and projects, positioning yourself as a trusted advisor. Collaborate with internal teams (e.g. Commercial, Pre-Sales, Customer Services) to deliver seamless customer More ❯

the full TalkTalk Business portfolio, build strong client relationships, and identify opportunities to expand account value. You’ll collaborate across teams to deliver excellent customer experiences, reduce churn, and grow our customer base through upselling, cross-selling, and lead generation. Your team will also conduct account reviews and … whitespace analysis to increase product adoption and maximise customer value. Responsibilities The responsibilities for the role include, but are not limited to: Build and maintain strong, long-term relationships with key decision-makers and influencers across your account base, from C-level down. Conduct regular strategy and status meetings … selling. Convert leads into qualified opportunities, secure referrals, and close deals from a well-managed pipeline. Act as the primary point of contact for customer requirements and projects, positioning yourself as a trusted advisor. Collaborate with internal teams (e.g. Commercial, Pre-Sales, Customer Services) to deliver seamless customer More ❯

the full TalkTalk Business portfolio, build strong client relationships, and identify opportunities to expand account value. You’ll collaborate across teams to deliver excellent customer experiences, reduce churn, and grow our customer base through upselling, cross-selling, and lead generation. Your team will also conduct account reviews and … whitespace analysis to increase product adoption and maximise customer value. Responsibilities The responsibilities for the role include, but are not limited to: Build and maintain strong, long-term relationships with key decision-makers and influencers across your account base, from C-level down. Conduct regular strategy and status meetings … selling. Convert leads into qualified opportunities, secure referrals, and close deals from a well-managed pipeline. Act as the primary point of contact for customer requirements and projects, positioning yourself as a trusted advisor. Collaborate with internal teams (e.g. Commercial, Pre-Sales, Customer Services) to deliver seamless customer More ❯

Job Title: Service Management Lead Location: Manchester 3 days onsite per week Job Type: 2 month contract Rate: £750 to £850 dependant on experience via umbrella company Job Overview: My client is seeking a dynamic and experienced Service Management Lead to drive service excellence within a product-led environment. … Operational Oversight on BAU Service Management issues (including Incident & Change Management oversight) Provide additional support for HO Service Management across all activity Required Skills & Experience: Proven experience in service management leadership, preferably within a product-led environment. Strong understanding of ITIL principles and best practices in service management. … Experience in matrix management, leading cross-functional teams to achieve service excellence. Ability to deliver measurable outcomes, demonstrating impact on business operations and customer experience. Excellent communication and stakeholder management skills, with the ability to influence and collaborate effectively. Strong problem-solving and analytical abilities, with a proactive More ❯

the Transformation team, who manage all corporate projects. The role will be responsible for driving product vision and lifecycle management for TalkTalk Business, ensuring customer value and business success. Collaborating with cross-functional teams to develop and champion product roadmaps aligned with strategic objectives. Responsibilities Lead the execution of … the portfolio. Assess continuous improvement activities for the portfolio. Understand our customers and their needs from first contact through to in-life. Skills and experience we are looking for Proven experience in Product Management. Capacity to engage and drive virtual cross-functional teams collaboratively. Awareness of emerging trends … customer needs, and drivers of customer experience. Resilience and a proactive, solutions-oriented mindset. Ability to drive innovation to ensure TalkTalk Business is differentiated in the market. Essential telecommunication experience with a strong commercial business understanding. Ability to support others by sharing technical knowledge and providing advice. More ❯

the Transformation team, who manage all corporate projects. The role will be responsible for driving product vision and lifecycle management for TalkTalk Business, ensuring customer value and business success. Collaborating with cross-functional teams to develop and champion product roadmaps aligned with strategic objectives. Responsibilities Lead the execution of … the portfolio. Assess continuous improvement activities for the portfolio. Understand our customers and their needs from first contact through to in-life. Skills and experience we are looking for Proven experience in Product Management. Capacity to engage and drive virtual cross-functional teams collaboratively. Awareness of emerging trends … customer needs, and drivers of customer experience. Resilience and a proactive, solutions-oriented mindset. Ability to drive innovation to ensure TalkTalk Business is differentiated in the market. Essential telecommunication experience with a strong commercial business understanding. Ability to support others by sharing technical knowledge and providing advice. More ❯