2 of 2 Customer Experience Jobs in Slough

Customer Success Manager Manchester or Slough (Hybrid 2 days a week in office) Competitive + Commission Permanent full time We are looking for an experienced Customer Success Manager to join IRIS Software Group, supporting our market-leading HCM software portfolio . As a CSM, you will … trusted advisor to our key customers and strategic service partners, helping them maximise value from their IRIS solutions throughout the entire customer lifecycle. You will play a critical role in onboarding, adoption, retention, and growth, ensuring our customers achieve meaningful outcomes and long-term success. Working within the Customer ...

Voice, IMS technologies. This role plays a key part in ensuring strong network performance, high availability, and an excellent end-to-end customer experience. The ideal candidate will hold a Cisco CCNP-level qualification and have a minimum of five years experience working within a core or aggregation … network environment in an ISP or service provider setting. The position requires deep technical expertise and hands-on experience with Juniper and Cisco routers and switches, Nokia router platforms, Fortinet firewalls, and F5 technologies. All managed services must be delivered in alignment with ITIL frameworks and adhere ...