2 of 2 Customer Experience Jobs in Solihull

Customer Success Executive Lead (Customer Success Executive Lead, ERP Customer Success Executive Lead, ERP Customer Success Executive Lead) - Executive role reporting directly to the CEO A Customer Success Executive Lead (Customer Success Executive Lead, ERP Customer Success Executive Lead, ERP Customer Success … market and an ambitious roadmap around Cloud transformation, this is a rare opportunity to join the Senior Leadership Team , shaping the long-term customer journey and driving measurable value for a loyal client base. To be successful in this role you should have: Enterprise software experience ideally ERP. ...

translating them into technology solutions to support organisational objectives. Key Responsibilities: • Requirements Gathering: Collaborate with internal and external customers to document user/customer requirements using various research methods, facilitating effective change and improved customer/user outcomes. • Requirements and Process Mapping: Support the production of functional … within technology • Systems implementation and optimisation experience • Demonstrated ability to create business cases for change • Experience in defining functional, non-functional, and CX/UX requirements, leading to technology implementation Job Title: Senior Business Analyst Job Type: Permanent Location: Solihull (3 days a week on site) Salary ...