12 of 12 Customer Experience Jobs in Staines

Advisory Presales Solution Consultant, CRM Solutions

Location
Staines-upon-Thames, England, United Kingdom
assigned territory. As Presales Solution Consultant for our CRM business unit, you will be responsible for supporting the sales effort, including product customer requirements gathering, demonstrations, product configuration for proof of concepts, and participation in marketing events. Good customer service skills, the ability to learn quickly; along with … solution sales as a technical and domain expertof a client-facing sales team Help develop and contribute to sales campaigns focused on the full customer lifecycle Contribute and maintain a showcase of CRM solutions created on the ServiceNow platform Lead discovery workshops to determine customers’ business challenges and deliver ...

Sr Enterprise Account Exec CRM

Location
Staines-upon-Thames, England, United Kingdom
solution(s), orchestrating relationships as required. Develop a clear roadmap and building capabilities across our clients and ServiceNow teams to promote an outstanding customer experience Be the trusted advisor to the customer by understanding their existing and future Customer Engagement & Operations roadmap to drive the ServiceNow … have: Deep experience in an Account Executive role, preferably within a CRM/Customer engagement/Customer Service Management/CX/CPaaS/CCaaS/SOM vendor An understanding of the CRM, CX or CSM solution-related business processes Experience leading virtual or matrixed teams ...

Senior Customer Success Manager - Europe West

Location
Staines-upon-Thames, England, United Kingdom
Senior Customer Success Manager - Europe West Full-time IFS is a billion-dollar revenue company with 7,000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters … make a real difference. If you want to change the status quo, we’ll help you make your moment. Join Team Purple. Join IFS. Customer Success Manager As a Customer Success Manager at IFS, you will be a trusted partner to our customers, helping them achieve lasting business ...

CRM Account Executive

Location
Staines-upon-Thames, England, United Kingdom
solution(s), orchestrating relationships as required. Develop a clear roadmap and building capabilities across our clients and ServiceNow teams to promote an outstanding customer experience Be the trusted advisor to the customer by understanding their existing and future Customer Engagement & Operations roadmap to drive the ServiceNow … have: Deep experience in an Account Executive role, preferably within a CRM/Customer engagement/Customer Service Management/CX/CPaaS/CCaaS/SOM vendor An understanding of the CRM, CX or CSM solution-related business processes Experience leading virtual or matrixed teams ...

Advanced Services Manager, EMEA

Location
Staines-upon-Thames, England, United Kingdom
value projects with partners and for customers throughout the region. You will recruit, motivate, and mentor your team to deliver a consistently high-quality customer experience. You will partner with customers, Customer Experience, Sales, Systems Engineering, Product Management, and Engineering to design highly-scalable, resilient data management … Services, and Engineering to architect and deliver Advanced Services solutions across a multi-country, multi-language region. You will become intimately acquainted with each customer's and partner's business requirements, technical needs, systems, environment, and service history, enabling you to present targeted, value-added solutions. This leadership role ...

Senior Manager, Platform Architecture, Public Sector

Location
Staines-upon-Thames, England, United Kingdom
make the world work better for everyone. Job Description The Senior Manager of Platform Architecture leads a team of Platform Architects to deliver strategic customer outcomes through architectural excellence and industry alignment. This role ensures alignment with major industry priorities, drives adoption of ServiceNow solutions, and fosters continuous learning … roadmaps while guiding solution design, governance, and modernization efforts. Additionally, the role provides architectural oversight across engagements, supports pre-sales motions, and champions a customer-first culture that reflects ServiceNow’s core values. What You Get to Do in This Role: Maintain Industry Alignment : Maintain connection and alignment ...

Client Director Telco

Location
Staines-upon-Thames, England, United Kingdom
clients, serving as the relationship manager between your customers and ServiceNow Work with other ServiceNow teams to develop ServiceNow solutions based on each customer's strategic outcomes while leading large virtual teams Oversee growth of global accounts, including development and deployment of worldwide resources Build trust and deep multi … project/IT teams to CxO level Develop a clear roadmap and building capabilities across our clients and ServiceNow teams to promote an outstanding customer experience Achieve financial targets set out for the assigned clients, including Licenses, Renewals and Professional Services Qualifications To be successful in this role ...

Manager, Commercial Operations & Governance

Location
Staines-upon-Thames, England, United Kingdom
founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE Lead the Customer Satisfaction (CSAT) Center of Excellence within the Monetization organization to transform how Everpure measures and optimizes customer success. In this role, you will establish … strategic governance frameworks across CapEx and subscription workflows, driving the end-to-end operational rigor needed to secure actionable customer insights. Collaborating closely with Business Intelligence, Legal, Finance, Customer Experience and Customer Success, you will serve as the core decision-maker for resolution strategies that directly ...

Senior Director, Performance Engineering -Infrastructure And Reliability

Location
Staines-upon-Thames, England, United Kingdom
product stack, lead the transformation toward a performance-first culture, and build a team of performance engineers who drive continuous optimization, cost efficiency and customer experience. You will partner closely with product, engineering, infrastructure, security and observability teams to embed performance excellence into how we build, ship and operate … Performance Engineering, you own the performance strategy, standards and excellence across the entire product and infrastructure landscape. You are accountable for ensuring that all customer-facing systems, APIs, infrastructure, databases, and the delivery pipeline perform at levels that meet customer expectations, enable rapid iteration, and drive cost efficiency. ...

Executive Client Director - AI & Enterprise Growth

Location
Staines-upon-Thames, England, United Kingdom
Solution Consulting, Support and Professional Services, aligning initiatives to strategic outcomes for enterprise clients. You will drive revenue growth, set roadmaps, and ensure exceptional customer experience while traveling up to 50% as needed. #J-18808-Ljbffr ...

Senior Director, Performance Engineering & Reliability

Location
Staines-upon-Thames, England, United Kingdom
define performance strategy, lead the transformation toward a performance-first culture, and build a team of performance engineers focused on optimization, cost efficiency and customer experience. #J-18808-Ljbffr ...

Senior Client Director, Financial Services & AI Solutions

Location
Staines-upon-Thames, England, United Kingdom
will oversee executive relationships, coordinate virtual teams across Solution Sales, Consulting, Support and Services, and lead global account expansion to maximize revenue and customer satisfaction. You will build trusted relationships from IT teams to CxO level, shaping roadmaps and capabilities to deliver outstanding customer experiences while meeting licenses ...