8 of 8 Customer Experience Jobs in Stoke-on-Trent

Solutions - Vice President-Sales (Insurance Domain) IGT Solutions (IGT) is committed to simplify complex customer interactions while delivering a seamless experience. It provides integrated BPM, Technology and Digital Services & Solutions for clients across industries. Established in 1998, with 100% focus on customer experience, we are a Technology … deliver innovation and business excellence for our 75+ marquee customers across the global technology sector. IGT's Digital Engineering team collaborates closely with our customer's business & technology teams to take solutions faster to market while sustaining quality while focusing on business value and improving overall end-Customer ...

value authentic engagement over aggressive sales tactics. Coachability: You're a great listener with a low ego and a strong sense of personal accountability. Experience: You have a proven track record of exceeding quota in SaaS solution sales. The Role: Drive growth within our existing customer base … adoption Partner with customers to: Understand evolving business goals, timelines, and success metrics Ensure ClickUp continues to deliver value as needs change Analyze customer usage data to: Identify trends and expansion signals Proactively address areas of risk and surface new opportunities Identify and engage new teams, departments, or business ...

your role will be ensuring our technology is highly scalable and performs with minimal latency, shaping the tools that empower clients to transform customer service and create new interactive experiences. You will directly manage about 6-8 engineers from various skill sets (Frontend and Backend) and work closely with … business, fostering understanding and alignment Accountability for for the delivery and product quality in your team What You Bring To The Role Proven experience in building and scaling voice-based products, with a strong understanding of technologies such as speech-to-text, text-to-speech, and speech-to-speech ...

About Us Planet is a leading technology company transforming payments by putting customer experience first. We offer integrated solutions that include payment processing, VAT refunds, dynamic currency conversion, and management services for merchants in the Retail and Hospitality sectors worldwide. In recent years, we have experienced significant growth ...

connected. As a Senior Insight Analyst, you'll be at the heart of that transformation—creating insight-led data products that influence strategy, improve customer experiences, and drive real business impact. This isn't just another analytics role. It's your chance to combine technical expertise, stakeholder engagement … Lead and mentor: Support junior analysts, fostering a culture of curiosity and continuous improvement. What do I need? What We're Looking For Proven experience in stakeholder-facing analytics roles, influencing decisions through data. Strong technical skills in SQL (BigQuery preferred), Power BI (DAX, Power Query), and Python ...

advocacy programs. You will work collaboratively and build trusted relationships with technical and non-technical stakeholders, leading with curiosity and inspiring others to transform customer lifecycle marketing. The role requires some travel, at most 25% at peak times, and is based in London supporting our EMEA region. Activities Include … reinforcement learning Mar-tech savvy: You understand the marketing technology ecosystem and can develop a perspective on the most effective ways to structure a customer's solution Analytically-driven: You are able to draw insights from data and perform analysis that is helpful and clear to customers Structured ...

largest online retailers. We are expanding our presence across Europe and the UK, offering customers trusted brands, quality products, and an exceptional shopping experience backed by JD's global scale. We are looking for a skilled Copywriter to take ownership of central copy across multiple functions, ensuring clarity, consistency … impact across all communications. This role will support marketing, communications, customer service, and partnership teams, with a focus on improving user engagement, retention, and the overall customer experience. Key Responsibilities Develop multiple copy options for A/B testing across central lifecycle communications, including push notifications and email ...

business development manager for a leading software business in London. Job Purpose: A Business Development Manager is responsible for expanding our net new customer base by working inbound leads and generating outbound leads. They identify and nurture new business opportunities, working the full sales cycle from qualifying leads, negotiating … targets. The role requires strong communication, negotiation, and research skills. Responsibilities: Maintaining a clean and accurate, up-to-date pipeline of opportunities, ensuring all customer and sales activity data is accurately entered and maintained in Salesforce. Accurately forecasting a pipeline of initial opportunities, efficiently working the pipeline to achieve ...