Customer Experience Jobs in Staffordshire

10 Customer Experience Jobs in Staffordshire

eCommerce Merchandiser

Stoke-On-Trent, Staffordshire, West Midlands, United Kingdom
Car, Van and Minibus World
as soon as possible. While some new photography will be required, we have an extensive range of stock images that can be utilised. Automotive experience would be beneficial, but thorough product knowledge will be given to help you be successful in your role. Your Role: Create new product listings … the team within 24Hrs of notification. Work closely with buying, sales and marketing to discuss USPs and identify opportunities. Make changes to improve the customer experience and increase conversion ratio Manage product listings in line with company needs (Aged, Idle, Target) Post Listings internally and on third party … sites, (Quirky Campers, Ebay) Personal attributes: Keen team player Attention detail Experience: Experience of using a website CMS or eCommerce platform (WooCommerce) Understanding of HTML Understanding of SEO Strong, professional written and verbal communication skills. Why Join Car Van & Minibus World Ltd: Family-Oriented Environment : As a family more »
Employment Type: Permanent
Salary: £28,000
Posted:

Head of Operations - SITECH

Cannock, England, United Kingdom
Finning International
for delivering revenues up to circa £25m, with a significant focus on converting customers to our workflows and ecosystems whilst maintaining high levels of customer experience. Job Description: Major Job Functions: Developing and executing fresh go-to-market strategies for the business, focused on moving from a predominately on … coupled with a healthy service and repair business. Lead the SITECH sales and business development function through a culture of data-based sales management, customer intimacy through excellent account management, coupled with new customer acquisition through a hunting and conquest mentality, all measured on a simple performance table … hardware sales, software subscriptions and aftermarket repairs/field solutions. Responsible for achievement of all targets/performance including – Market Share, Participation, Sales Excellence, Customer Experience, Full Income Statement and Working Capital across all Areas of SITECH. Also responsible for Annual, Quarterly and Monthly Budgeting/Forecasting. New more »
Posted:

Helpdesk

Cheadle, Greater Manchester, Staffordshire, United Kingdom
Hybrid / WFH Options
Jobwise Ltd
Are you an experienced ICT Service Desk Engineer looking for a new challenge? Do you want to experience a slightly different work life balance? How does a 4.5 day week work for you? Based from the office in Cheadle this role will offer work from home! This business gives … back in so many ways to the local community not only through their day to day business operation but through their customer experience and beyond! We are looking for a motivated and dedicated helpdesk support person who can support the team to meet their goals delivering excellent IT … out rota. What do we require for the role of ICT Service Desk Engineer? GSCE grade C or equivalent in Maths and English. Proven experience in a desktop support role. Experience of administering and troubleshooting a range of IT systems. Experience of Active Directory and or Office more »
Employment Type: Permanent
Salary: £28000/annum
Posted:

Hygiene Technologist - Food and Beverage

City Of Stoke-On-Trent, England, United Kingdom
Diversey Europe
Account Manager - Food & Beverage This is a sales-oriented role, but it is heavily based on customer support and technical consulting. Sales experience is NOT required , because all of our sales are done through explaining technical advantages, product uses and understanding the customer's applications and needs. … so this is a great opportunity for someone to move into technical consulting sales . The most important thing we look for is technical experience in Food and Beverage manufacturing. Location of the role - Anywhere on the M6 corridor from Birmingham to Manchester, or nearby. From Darby through to … and ready meals through canned goods, grains and pasta to bakeries and confectionery producers. You will also be working with colleagues to ensure key customer requirements are understood and matched with the services provided by Diversey. The clear goal is satisfied customers and sales growth. The main tasks of more »
Posted:

E-commerce Manager - Midlands (1 day a week in the office)

Staffordshire, West Midlands, United Kingdom
Forward Role
with a product offering that keeps growing & growing? Then look no further! You'll spearhead the creation and implementation of strategies aimed at enhancing customer experience and facilitating seamless online transactions. Your role will involve organizing, developing, and executing website marketing plans to drive business KPIs to new … portals. • Establish standards, systems, and best practices for new product listings, website content creation, distribution, and upkeep. • Foster close collaboration with diverse teams (technical, customer care, graphics, and sales) to deliver updated content across e-commerce platforms. • Conduct daily monitoring of website performance, including online transactions, merchandising, search, ranking … collaborate closely with third-party suppliers on all future website development needs. • Stay abreast of the latest trends in e-commerce principles and user experience across the industry, offering informed advice to drive business growth. The Candidate: • Demonstrated ability to convey technical e-commerce and website information clearly and more »
Employment Type: Permanent
Salary: £45,000
Posted:

Electrical Installer Trainer

Stoke-On-Trent, England, United Kingdom
GivEnergy
remains accurate and up-to-date. Collaborate with Sales and Technical Contact Centre Teams: Work closely to coordinate training efforts and ensure a seamless customer experience for our installers. Document Training Activities: Maintain detailed records of training activities, including attendance, topics covered, and customer feedback. Use this … team at various shows and events. What We’re Looking For: Bachelor's degree in engineering, renewable energy/related field would be advantageous. Experience working hands-on with renewable energy systems, products and technology would be desirable. Excellent spoken and written communication skills. Ability to convey complex technical more »
Posted:

Maintenance Technician

Tamworth, Staffordshire, West Midlands, United Kingdom
Winit (UK) Ltd
to provide overall supply chain solutions to eliminating the geographical barriers of cross-border e-commerce, reduce the distance of international supply chains, improve customer experience and sellers market competitiveness, and truly achieve online transactions without borders. more »
Employment Type: Contract
Rate: £35,000
Posted:

Associate FTTP Installation Engineer

Stoke-On-Trent, West Midlands, United Kingdom
First Recruitment Group - IT
fibre into our customers' homes and businesses. You will learn how to complete installations to a high standard and help to deliver a fantastic customer experience. You will be taught how to complete all aspe... APCT1_UKTJ more »
Employment Type: Full Time
Posted:

First Line Support

Lichfield, England, United Kingdom
Clarendon Fine Art
an ever-increasing audience of customers. As we approach the opening of our 100th Gallery, we continue to pride ourselves in delivering an exceptional customer experience. Our business embraces those who have a wealth of personality and motivation, and in return offer exciting career opportunities in an inspirational and … implement and support IT projects and initiatives. Occasional travel to our Galleries across the UK to help support with IT requests. Key Skills Required: Experience in a similar role. Strong knowledge of Windows operating systems (Windows 10, Windows Server), Microsoft Office 365, Intune, and Dynamics BC. Familiarity with Active … Directory, and basic networking concepts. Experience of providing support on a document management system Excellent working knowledge of Apple iPhone & Samsung devices. Understanding and experience of mobile working technologies. Personal Qualities: Willingness to commit to and learn new technologies and go the extra mile. Excellent face to face more »
Posted:

Associate FTTP Installation Engineer

Stoke-On-Trent, Staffordshire, West Midlands, United Kingdom
First Recruitment Group - IT
fibre into our customers' homes and businesses. You will learn how to complete installations to a high standard and help to deliver a fantastic customer experience. You will be taught how to complete all aspects of the installation from start to finish, so connecting the customer to our … the router. The ideal candidate will be a hands-on, practical person with a keen desire to learn new skills. You will have excellent customer skills, a strong work ethic and a willingness to go the extra mile when needed, to make sure our customers are connected first time. … Responsibilities Successful first-time completion of all installations in a friendly, professional manner to a high standard. Meeting and exceeding customer satisfaction and expectations. Ensuring quality standards are met and maintained. Documenting of the installation from start to finish through use of a smart phone app. Completion of Microsoft more »
Employment Type: Permanent
Posted:
Customer Experience
Staffordshire
25th Percentile
£21,000
Median
£40,000
75th Percentile
£51,500
90th Percentile
£56,746