15 of 15 Customer Experience Jobs in Swindon

accelerate the next phase of Group Customer Operations (GCO), aligned to the Nationwide Blueprint, our Modern Mutual ambition and our strategic priorities, we are advertising a maternity cover opportunity for a high-performing Head of Customer Experience - Transformation and Delivery. This is a high-impact leadership role … your application. Please note that should you be successful in securing this role, the job title on our internal systems will be HO CX Intelligence & Auto. #J-18808-Ljbffr ...

leader will be responsible for driving direct and indirect sales with a primary focus on market share growth across the product portfolio within our customer base and will lead a team of account and sales managers dedicated to growing the business and delivering an extraordinary customer experience. … leader must possess a keen understanding of the Aerospace & Defense industry, the customer base, electronic distribution and the competitive landscape. Responsibilities: Development and lead the Europe Go-To-Market sales strategy. Lead sales team to meet or exceed commitments (revenue growth, market share growth, account profitability, and customer ...

passionate about delivering outstanding customer experiences, driving change, and making a real impact? At Thames Water, we’re looking for a Delivery & Governance Lead to champion improvements across people, processes, and technology within our Complaints function, ensuring every initiative enhances the way we serve our customers. What … ensuring they deliver measurable value. You’ll work closely with agile product teams to design and implement solutions that meet business needs, while safeguarding customer experience and business performance. Your responsibilities will include Leading end-to-end delivery of assigned initiatives with a structured, customer-centred approach. ...

work, it's who we are. Every day, our head office teams play a vital role in helping people get outside, explore more, and experience the world around them. We're looking for a Senior Manager, Data, AI & Performance Analytics to join us on that journey. This role … next move, you'll find opportunities to learn, grow, and be part of something bigger. What you'll be doing Define and deliver the Customer & Digital Data, AI and Analytics strategy, building a high-performing capability to drive eCommerce growth and commercial performance. Act as a senior leader across ...

work, it’s who we are. Every day, our head office teams play a vital role in helping people get outside, explore more, and experience the world around them. We’re looking for a Senior Manager, Data, AI & Performance Analytics to join us on that journey. This role … next move, you’ll find opportunities to learn, grow, and be part of something bigger. What You’ll Be Doing Define and deliver the Customer & Digital Data, AI and Analytics strategy, building a high-performing capability to drive eCommerce growth and commercial performance. Act as a senior leader across ...

performing team, and work closely with Engineering, Product, Security, Systems, and Senior Leadership to ensure change governance enables delivery velocity while protecting platform resilience, customer experience, and regulatory compliance.A key focus of the role is modernising change governance by embedding risk, quality, and assurance directly into CI/… recruitment, succession planning, and capability uplift for the function.* Champion continuous improvement, learning, and modern change practices.**What we're looking for****Essential*** Proven experience leading a Change, Release, or Implementation function in a technology, fintech, payments, or regulated environment.* Strong people leadership experience with a track record ...

performing team, and work closely with Engineering, Product, Security, Systems, and Senior Leadership to ensure change governance enables delivery velocity while protecting platform resilience, customer experience, and regulatory compliance. A key focus of the role is modernising change governance by embedding risk, quality, and assurance directly into … Lead recruitment, succession planning, and capability uplift for the function. Champion continuous improvement, learning, and modern change practices. What were looking for Essential Proven experience leading a Change, Release, or Implementation function in a technology, fintech, payments, or regulated environment. Strong people leadership experience with a track record ...

organisational link between customers, prospects and the technical team. You will manage enquiries, follow-ups and onboarding, ensuring a professional and consistent customer experience from first contact through to becoming a customer and beyond. You do not need to be an IT expert—the technical team handles ...

Nationwide Building Society seeks a Head of Customer Experience - Transformation and Delivery on a maternity cover basis. The role leads one of GCO’s most important outcome capabilities, aligning journey ownership, customer intelligence, performance and intelligent automation to deliver measurable improvements in service, resilience and productivity across ...

partner with Engineering, Product, Security, and Senior Leadership. The role focuses on embedding ITIL4 practices, risk controls, and automated delivery while protecting resilience, customer experience, and compliance. #J-18808-Ljbffr ...

work, it's who we are. Every day, our head office teams play a vital role in helping people get outside, explore more, and experience the world around them. We're looking for a Ecommerce Content & Optimisation Executive to join us on that journey. This role is about more … something bigger. What you'll be doing Build and publish engaging onsite content across homepages, landing pages, navigation and campaign pages using Adobe Experience Manager (AEM). Support the planning and delivery of seasonal campaigns, promotions and key trading events. Help create personalised customer experiences by delivering targeted ...

work, it’s who we are. Every day, our head office teams play a vital role in helping people get outside, explore more, and experience the world around them. We’re looking for a Ecommerce Content & Optimisation Executive to join us on that journey. This role is about more … something bigger. What you’ll be doing Build and publish engaging onsite content across homepages, landing pages, navigation and campaign pages using Adobe Experience Manager (AEM). Support the planning and delivery of seasonal campaigns, promotions and key trading events. Help create personalised customer experiences by delivering targeted ...

clients, especially the Distributors, Panel builders, Installers, OEM and Integrators as well the End users in the industry & tertiary sectors, ensuring business growth and customer satisfaction. You will manage the promotion of the Universal Enclosures offer including the P&S (adapted products and services) and provide techno-commercial support … across your territory. Build and develop strong relationships with distributors, OEMs, panel builders, integrators and end users. Identify new business opportunities while expanding existing customer relationships. Develop and deliver account and territory growth plans aligned with business objectives. Promote Schneider Electric's enclosure solutions, products and services through customer ...

work, it's who we are. Every day, our head office teams play a vital role in helping people get outside, explore more, and experience the world around them. We're looking for a eCommerce Merchandising Executive to join us on that journey. This role is about more than … doing You'll support the delivery of the online trading strategy, helping to maximise sales, improve product visibility, and enhance the customer experience. Working closely with teams across eCommerce, Marketing, Buying, and IT, you'll use data and insights to optimise website performance and drive commercial growth. Support ...

transitioning to a multi-ERP platform organisation, onboarding new government clients and reimagining how we deliver services to provide a seamless and digital-first customer experience. During this period of transformation, the roles will evolve to include the delivery of our service to other clients, both existing and/… understanding of data privacy, pre-employment checks and audit frameworks Working knowledge of ERP system HR business processes and security configuration Proven senior leadership experience with a strong continuous improvement mindset Ability to use management information to manage performance and drive service improvement Experience managing budgets, tracking benefits ...