10 of 10 Customer Experience Jobs in Swindon

telephony and collaboration data. Our solutions span Microsoft Teams, Cisco BroadWorks, Webex Calling, and CRM integrations — delivering real-time and historical analytics that improve customer experience and business performance. We are expanding our platform to include advanced AI capabilities — voice and chat assistants, intelligent analytics, and predictive insights … language analytics, and predictive models. This role balances strategic technical direction with hands-on implementation, ensuring Akixi's AI initiatives deliver tangible business and customer outcomes. Key Responsibilities Lead the definition and delivery of Akixi's AI strategy and technology roadmap. Architect scalable AI solutions integrated into Akixi ...

lead the Sales Department and drive growth across all revenue streams. In this senior leadership role, you will manage the New Business Lead, Customer Success Manager, and Existing Inbound Sales Lead. Reporting directly to the EVP, you will take ownership of revenue delivery, sales strategy execution, KPI performance … Swindon) Easily accessible from Junctions 15 and 16 of the M4 Key Responsibilities Leadership & Team Management Lead, develop, coach, and motivate the sales and customer success team, fostering a high-performance, collaborative culture Demonstrate strong understanding of new business, upsell, and cross-sell sales cycles Ensure alignment across sales ...

Sales Department and spearhead growth across all revenue streams. In this key leadership role, you will directly manage the New Business Lead, the Customer Success Manager (CSM), and the Existing Inbound Sales Lead. Reporting to the EVP, you will take ownership of delivering revenue targets, shaping and executing … will do Your key responsibilities will include (but will not be limited to): Leadership & Team Management Lead and develop the New Business Lead and Customer Success Manager, fostering a high-performance and collaborative culture. Maintain a strong understanding of both upsell/cross-sell and new business sales cycles ...

encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS To carry out service visits to reported calls throughout … companies customer base within a specified region. The successful candidate will establish and promote the attributes of a professional service support operation and adapt and develop service needs in line with changes in manufacturer products and functionality. Respond to customer service requests for the repair of business equipment ...

delivering real-time and historical insights for cloud-based communication platforms, including Microsoft Teams, Cisco BroadWorks, and Webex Calling. Our analytics help businesses enhance customer experience, optimize productivity, and drive performance across voice and collaboration channels. Job Summary & Purpose The Account Executive is responsible for acquiring new service … report on sales performance against quarterly and annual targets. Occasionally support cross-sell and upsell into existing accounts when this role owns the customer relationship. Travel as required for customer meetings, industry events (including speaking opps), or sales workshops. Required Skills & Experience Proven track record ...

lead point of contact for your assigned customers, you will be expected to answer queries and become a trusted advisor to further improve the customer experience. Key duties and responsibilities Implement, manage and develop positive working relationships with multiple customer accounts including international fleets Facilitate regular communication both … drivers and other staff Ensure that the offering is well-understood, especially in terms of Driver Rewards and Gamification Generate sales and revenue among customer accounts Manage the customer renewal process to achieve set customer renewal KPIs Work with the Product Teams to deliver; and ensure customer ...

guide them through using our systems Check in with new clients to make sure they're settling in well and getting the best possible customer experience Answer and resolve technical questions Handle questions about system access, order issues, or technical problems by phone or e-mail Help colleagues … tasks Proactive-you don't just fix problems; You look for ways to prevent them It's a bonus if you also have: Experience using case management or CRM systems Previous experience supporting client on boarding or training Knowledge of conveyancing all the property sector - helpful ...

ambitious B2B and B2C brands across technology, SaaS, consumer and digital-first sectors, delivering integrated campaigns across web, CRM, creative, digital content, brand and customer experience. This is a fully remote role within a high-performing client services team, managing a portfolio of established and high-growth accounts. … client leadership, commercial growth, strategic oversight and high-quality delivery. About You You'll thrive in this role if you: Have strong agency experience across web, CRM, creative and digital channels Have a proven track record of growing accounts year-on-year through upselling, cross-selling and scope expansion ...

solutions for the automotive and retail sectors. Working with high-profile, blue-chip clients, they design and deliver cutting-edge AV installations that enhance customer experiences and drive commercial success. The Role The client is seeking an experienced Audio-Visual Installation Engineer to join our client's growing installation … requirements and advise on hardware, software, and resource needs Carry out first-fix cable installations for audio systems Install and commission AV systems at customer locations across the UK Supervise supporting site resources to maintain consistent quality and standards Adhere to all relevant health and safety legislation and company ...

CRAE GROUP is one of the fastest-growing B2B service providers based in Cyprus. We develop, maintain, and deploy various IT and customer-based services to numerous businesses in various industries around the world. Founded in 2018, our continuous energy and efforts aim towards becoming a leading service provider … relationships with our most valued clients. You will act as their main point of contact, ensuring they receive a personalized, engaging, and high-quality customer experience. The role requires a mix of relationship management, sales, strategic thinking, and problem-solving to maximize client's retention and satisfaction. Key Responsibilities ...