1 to 25 of 40 Customer Experience Jobs in Swindon

transformative solutions, working under the guidance of the DTL and other senior leaders. Ensure digital goals align with the overall business strategy and key objectives like growth, efficiency, or customer experience improvement. Identify customer pain points and expectations, and determining how digital solutions can meet or exceed them. Define the business case to meet the business strategy … including learning about emerging technologies and methodologies relevant to digital transformation. Engage in internal training and development programs to build expertise and prepare for progression to the DTL role. Experience in leading cross-functional projects/modules from design to implementation, with a capability to work independently Proven track record of contributing to shaping and selling of digital transformation … projects and programs A minimum of 6 years of Consulting experience Experience in Consulting (Trabnsformation, IT or Management), or a related field, with a proven track record of contributing to successful digital transformation projects. Familiarity with leading technology platforms such as Salesforce, SAP, or other enterprise solutions. Strong communication and interpersonal skills, with the ability to effectively engage More ❯

they are in the digital lifecycle and helping them outperform their competition through speed and innovation. Apexon brings together distinct core competencies – in AI, analytics, app development, cloud, commerce, CX, data, DevOps, IoT, mobile, quality engineering and UX, and our deep expertise in BFSI, healthcare, and life sciences – to help businesses capitalize on the unlimited opportunities digital offers. Our reputation … Role: We are looking for a highly skilled Data Solution Architect with deep expertise in designing and implementing cloud-native data platforms . The ideal candidate will have strong experience across Azure and AWS , with the ability to create scalable, secure, and high-performing data architectures that meet complex business needs. You will play a key role in shaping … contribute to pre-sales activities, and assist in shaping client proposals. Work across multiple projects, helping Apexon and its clients achieve their strategic data goals. You’ll Have: Proven experience as a Solution Architect with a focus on data platforms and cloud data solutions . Hands-on experience designing data solutions on Azure (e.g., Azure Data Lake, Synapse More ❯

role at The Openwork Partnership The Openwork Partnership provided pay range This range is provided by The Openwork Partnership. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range Direct message the job poster from The Openwork Partnership Junior Talent Acquisition Partner | Thriving with Chronic Illness - empowering a … and detail-oriented Product Owner to join the team. You'll be responsible for defining and prioritising product features, ensuring the development team delivers high-quality products that meet customer needs and business goals. To be successful, you'll be a highly effective communicator and collaborator, a believer in servant leadership who seeks to empower and give voice to … with stakeholders, including customers, management, and the development team, to gather and prioritise requirements Decision Making: Make informed decisions regarding the product's features, release schedule, and overall direction. Customer Feedback: Gather and analyse customer feedback to inform product improvements and validate that the product meets user needs. Release Management: Plan and manage product releases, ensuring the delivery More ❯

of outpacing market growth. This leader will be responsible for driving direct and indirect sales with a primary focus on market share growth across the product portfolio within our customer base and will lead a team of account and sales managers dedicated to growing the business and delivering an extraordinary customer experience. The leader must possess a keen … understanding of the Aerospace & Defense industry, the customer base, electronic distribution and the competitive landscape. Responsibilities: Development and lead the Europe Go-To-Market sales strategy. Lead sales team to meet or exceed commitments (revenue growth, market share growth, account profitability, and customer experience). Ensure sales coverage aligns and is established to execute on strategy, and … effectively manage resource utilization to help maximize revenue. Build and develop the capabilities of customer service, account managers, field application engineers, sales managers & key account managers to execute on the go-to-market strategy. Develop initiatives and localized teams to target improved customer service levers to meet required customer scorecard performance & customer satisfaction. Build strategic, executive More ❯

the Data Scientist role at Zurich Insurance Working hours: This role is available on a part-time, job-share or full-time basis. Salary: Circa £50,000 depending on experience plus an excellent benefits package Location: London, Fareham, or Swindon (Hybrid working) The opportunity: Data is central to our work at Zurich, and we seek a talented individual to … systems and data requirements, bringing efficiency and supporting HR teams in using data confidently. Our goal is to shift HR from task-led to data-led, enhancing efficiency and customer experience. We seek someone passionate about data and advanced analytics, willing to challenge the status quo, and proficient in AI/ML in a commercial setting. The ideal candidate … well as collaborating with Group HR Analytics to share knowledge and enhance the data analytics capabilities for our collective HR community. What are we looking for? Your skills and experience will ideally include: Strong analytical, structured, and interdisciplinary way of thinking and working, including the ability to think creatively with data and being comfortable with complex and ambiguous problem More ❯

an alert: Data Scientist 122417 Data Scientist Working hours: This role is available on a part-time, job-share or full-time basis. Salary: Circa £50,000 depending on experience plus an excellent benefits package Location: London, Fareham, or Swindon (Hybrid working) The opportunity: Data is central to our work at Zurich, and we seek a talented individual to … systems and data requirements, bringing efficiency and supporting HR teams in using data confidently. Our goal is to shift HR from task-led to data-led, enhancing efficiency and customer experience. We seek someone passionate about data and advanced analytics, willing to challenge the status quo, and proficient in AI/ML in a commercial setting. The ideal candidate … well as collaborating with Group HR Analytics to share knowledge and enhance the data analytics capabilities for our collective HR community. What are we looking for? Your skills and experience will ideally include: Strong analytical, structured, and interdisciplinary way of thinking and working, including the ability to think creatively with data and being comfortable with complex and ambiguous problem More ❯

Category: Other - EU work permit required: Yes col-narrow-right Job Views: 2 Posted: 06.06.2025 Expiry Date: 21.07.2025 col-wide Job Description: Salary: Up to £65,000 (depending on experience) Location: United Kingdom - Remote TechOhana has collaborated with a flourishing Wealth Management end user who is searching for a Senior Salesforce Administrator to take charge of their Salesforce platform … and drive its optimisation to deliver exceptional user experiences. As the SME for their Salesforce platform, you'll have the chance to shape the organisation's future, significantly impacting customer experiences and overall efficiency. Collaborating with a diverse team, you'll be empowered to lead projects, implement innovative solutions, and drive continuous improvement. Day-to-day BAU tasks will More ❯

more about our portfolio at planview.com, and connect with us on LinkedIn, Instagram, and X. The Opportunity The Account Manager (AM) is responsible for ensuring success, ongoing retention, and customer value achievement for a portfolio of Planview customers. This role will partner with the customer to understand their business challenges and goals to build a journey success plan … to enable their desired/expected business outcomes and business objectives. The AM is responsible for helping the customer achieve Planview solution adoption and ensure ongoing retention and growth. What You'll Do Develop trusted advisor relationships with xVP/C-level and articulate the value of the Planview solution to the customer including key sponsors and stakeholders. … Drive and support customer adoption and successful expansion of Planview’s products throughout the customer enterprise. Partner with internal team members and subject matter experts to strategize on a customer’s ongoing success. Responsible to monitor, intervene and advocate on behalf of the customer, to ensure the Planview customer experience is positive. Ensure any More ❯

you want to login/join with: Your role As a Senior Fullstack Developer, you will support and work with teams to deliver exceptional technology solutions and an outstanding customer experience in our Vehicle Payments Division. You should have a deep understanding of technology and a proven track record of delivering high-quality solutions in a complex, multi … Foster a culture of continuous learning and experimentation. Manage technical risks proactively. Ensure quality and repeatability through automation and testing. Support agile processes and backlog management. Essential Knowledge, Skills & Experience Experience with Dotnet Frameworks, microservices, and cloud platforms like Azure and AWS. Proficiency in C#, .NET Core, and related technologies. Understanding of system design, data structures, and databases … SQL Server, Oracle, NoSQL). Knowledge of AWS services such as EC2, Lambda, RDS, DynamoDB, S3, Redis. Skills in SQL programming, performance optimization, and test automation. Experience with CI/CD, DevOps, and software architecture design. Ability to lead code reviews and collaborate across teams. Added Advantages: Experience with mobile development (Dart/Flutter, native Android/iOS More ❯

team, working closely with developers, product owners, and stakeholders to shape and deliver user-centred outcomes. This role goes beyond process analysis – it’s about driving business value, improving customer experiences, and helping shape the future of digital banking. Key Responsibilities: Analyse and define requirements to deliver clear business outcomes Create user stories, acceptance criteria, and support UAT Collaborate … stakeholders and third parties Lead workshops, planning sessions and facilitate cross-functional collaboration Maintain momentum through Agile delivery and evolve processes where needed What We’re Looking For: Proven experience as a Business Analyst in fast-paced environments Strong Agile delivery knowledge and hands-on experience with tools like JIRA Excellent communication, facilitation, and stakeholder engagement skills Ability … to think critically, solve complex problems, and challenge constructively Experience working on digital products or within financial services is highly desirable What You’ll Get: Employee benefits scheme and wellness initiatives Continuous learning and development support Enhanced maternity/paternity pay Onsite parking, snacks, and social culture A genuinely inclusive, innovative, and supportive team If you're a curious More ❯

Project Teams responsible for the successful & timely implementation of the UMAX* solution at our customers’ premises in the UK. The role is UK based and requires relevant ERP implementation experience within the Billing domain. *UMAX integrates CRM, billing, invoicing, cash collection, meter data, asset and service management modules in one solution, offering utilities the tools & processes for effective sales … increased customer contribution margins, reduced lead times and streamlined operations. By doing so, it enables them to take operational performance and customer experience to higher levels, while cutting costs to serve. As our Functional Consultant, you... are the link between Business and IT manage customer expectations , and translate Business & Functional requirements into application solutions attend workshops … meetings with the customer onsite follow up on testing and guarantee quality of the solution contribute to the further evolution of the Itineris standard UMAX solution take ownership of the assigned modules in the project and interact with other team members (Functional Solution Architect, Developers, Testers...) also collaborate closely with the Project Manage r and Service Delivery Consultants participate More ❯

their money every day. As we continue our lightning-fast growth, 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to Work. So far, we have 10,000+ people working around the world, from our offices and remotely, to help us … and turning the complexity of a chaotic world into the simplicity of a beautiful solution. About the role Our New Business Sales team is the engine that drives new customer acquisition and engagement for Revolut Business across the globe. Account Executives are an elite group of salespeople with strengths that cover the duration of the sales cycle — from prospecting … to acquisition and activation. They own their market segments with a solution-oriented approach and use their know-how to grow our customer base at lightning speed ? We’re looking for an Account Executive to provide an absolutely excellent experience for our customers. Someone who can effectively identify opportunities, conduct outreach, and drive deals through the funnel, owning More ❯

Strategy to join their Cloud Advisory capability. Unfortunately, sponsorship won't be available for this vacancy. We have a top end budget of £88k for this role (dependant on experience) as well as an £8k bonus. The role will primarily be remote with occasional travel as and when required dependant on client needs. (Likely to be 1/2x … complex business challenges into creative, cloud-powered solutions Designing cloud operating models for public, private, hybrid and multi-cloud environments Advising on cloud adoption, security, DevSecOps, data transformation, and customer experience evolution Collaborating with senior stakeholders and cross-functional teams to deliver measurable outcomes Building client relationships and identifying new opportunities to drive value Supporting consulting sales with … for transformation. You thrive in dynamic environments, love solving complex problems, and know how to balance innovation with execution. Here’s what you bring: Minimum of 7 years commercial experience within technology Proven experience designing and delivering cloud strategies on AWS, Azure, or GCP Track record of successful cloud migrations and enterprise transformations Understanding of cloud’s role More ❯

and the ability to build and maintain strong relationships. You will play a pivotal role in setting and achieving strategic goals, fostering a positive work environment, and delivering exceptional customer experiences. Your key responsibilities will include, but are not limited to: Create and execute the EMEA Sales strategy working with BitTitan’s General Manager. Channel Partner Management: Build strong … Reviews with all Managed Accounts within the territory. Achieve quarterly and full year revenue goals for the assigned territory Work with Product Management to ensure the “voice-of-the-customer” is heard in product development and delivery Act as the thought leader for the EMEA market by developing and communicating insights so that BitTitan is better positioned to serve … marketing, product, and salespeople in identifying, developing, and closing sales Escalate account problems appropriately to leadership by clearly defining the situation and proposed solutions Qualifications 5+ years of sales experience selling to Managed Services Providers. Must have prior experience selling Microsoft365 and/or Google Workspace solutions. Proficient in Salesforce. Strong leadership and team-building skills, with the More ❯

our exciting growth plans. Our aim is to take the service we offer to the next level, to push the boundaries of what’s available, and to create great customer experiences consistent with our values. Does that sound like something you’d like to be part of? We are looking for a proactive and technically capable Data & Analytics Manager … into technical specifications, and ensure successful delivery against timelines. Own and manage the end-to-end lifecycle of data products — from scoping and build to delivery and iteration. Solid experience in data analytics, with experience in team leadership, within financial services or a finance function Strong proficiency in SQL and Tableau, with the ability to build efficient and … insightful dashboards. Proven experience in dimensional data modelling and working with structured data environments. Strong interpersonal and communication skills, with experience engaging and influencing senior stakeholders So, why would you want to work here? We have a great working environment and we’re an ambitious business. We achieve so much because of our people. Everyone in the business More ❯

IT support for Macs, PCs, servers, Microsoft 365, and various associated software. You'll develop essential skills in fault finding, diagnostics, and system maintenance while ensuring high levels of customer service. If you have a can-do attitude and a passion for IT, this apprenticeship is for you! What makes you a great fit: Excellent interpersonal and customer … skills Strong organisational skills with the ability to remain focussed under pressure Actively maintain technical knowledge of current IT technology offerings and solutions Proactively research and find solutions for customer issues Ability to work flexibly in a high-pressure, fast-paced environment Key responsibilities: Provide technical IT support, ensuring customers are dealt with promptly and within SLA Accurately log … customer incidents and requests within the CRM, assessing ticket severity Provide technical expertise to resolve customer incidents and service requests Maintain a high level of customer service for incidents and service requests Update the CRM effectively and manage customer tickets Develop and maintain excellent relationships with customers, becoming a trusted source of advice Collaborate with ITMS More ❯

Social network you want to login/join with: Customer Relationship Specialist, swindon, wiltshire col-narrow-left Client: ACORN SUPPORT LIMITED Location: swindon, wiltshire, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 1 Posted: 04.06.2025 Expiry Date: 19.07.2025 col-wide Job Description: Acorn Support are excited to partner with a rapidly growing … fintech client who has achieved remarkable success. To support their operations, we are hiring for multiple Customer Service Representative roles to join their dynamic team. Role Description This is a full-time, fully remote, work-from-home position. As a Customer Care Executive, you will play a key role in delivering exceptional service to customers, ensuring satisfaction, and … resolving inquiries in a timely and professional manner. You'll represent a trusted fintech brand known for innovation and excellence in customer experience. We provide all the necessary equipment to enable your success, as well as comprehensive training and mentoring at the start of your journey. Key Responsibilities: Deliver outstanding customer support via phone, email, or chat. Resolve More ❯

Our company, Cotswold Talent Solutions, are recruiting for a fantastic local customer in North Swindon. This business is a leading provider of telecommunications solutions tailored for the Small and Medium Enterprise (SME) sector, are currently searching for multiple outbound sales agent's to join the growing team based in Swindon. This business prides itself on delivering exceptional service, the … best customer experience and cutting-edge technology to help businesses improve their communications systems and drive growth. As an outbound sales agent, you will play a crucial role in expanding the customer base and promoting the telecom solutions to potential clients within the SME sector. Your primary responsibility will be making outbound calls to prospects, understanding their … to ensure accurate and up-to-date information on prospects and clients. Key Performance Indicators (KPIs): Lead generation targets Daily talk Time Database accuracy and management Candidate Requirements: Proven experience in a sales role is advantageous, preferably within the telecom or technology sector. Excellent communication skills. Strong ability to understand and articulate technical solutions to nontechnical clients. Experience More ❯

Hybrid - Walnut Court - SN2 8BN Contract type Fixed term/Secondment Full/Part-time Full-time Salary Offering between £70,960 to £106,440 per annum dependent on experience, plus car allowance, bonus, healthcare and other benefits Job grade C Closing date 24/06/2025 Are you ready to lead the charge in transforming customer … Head of Portfolio - Revenue and Debt, you will be responsible for designing and delivering the strategic framework that ensures both effective debt recovery and proactive risk management across our customer base. Equally important, you'll lead our forecasting and tariff-setting processes , ensuring accurate and insight-driven contributions to our overall financial planning and budgeting. Your work will directly … drive improvements in collections performance, enhance credit strategies, and optimise revenue delivery. This role is pivotal to helping Thames Water achieve and maintain top-quartile debt performance , while keeping customer outcomes at the heart of everything we do. We are keen to start the recruitment process as soon as possible to allow for a 30-day handover with the More ❯

We’re a mission centric organization that holds our values close: Find a way - representing our desire to innovate and also leave no stone unturned to help find a customer a way to get on the ladder It's all about the people - customers, colleagues, partners - we’re all human and without them we are nothing If you don … it change it - as a startup we’re constantly listening to every source of data and evolving, every opinion counts We are rated 4.9* on Trustpilot with every single customer review celebrated: https://uk.trustpilot.com/review/tembomoney.com We are well funded by Goodeater Capital, Aviva, McPike Family Global Office, Ascension, Love Ventures as well as a … Native mobile app (currently being rewritten), with a .Net microservice architecture (monolith + services). Key Responsibilities: Service Creation: Drive the development of robust, scalable services that underpin the customer experience. Feature Development: Lead and contribute to the end-to-end development of new features, from conceptualization to deployment and maintenance, ensuring they meet our quality and performance standards. More ❯

strategic Product Owner to lead and evolve our product management function. This role will be important in helping to shape our product vision, managing development processes, and ensuring seamless customer experiences. what you will be responsible for: Act as the product owner for fan3’s full suite of products, currently overseen by the CTO. Organize, manage, and prioritize the … and acceptance criteria for engineering deliverables. Help the CEO and CTO to define, refine, and evolve the product strategy and roadmap. Collaborate cross-functionally with engineering, design, marketing, and customer success teams to ensure alignment and execution. Gather and analyze user feedback and market trends to enhance product offerings. Support customer acquisition efforts by helping onboard new artists … and improving their experience with our platform. Act as a bridge between artists, fans, and technology, ensuring the product meets industry and user needs. Conduct hands-on QA testing to uphold product quality and reliability. what you will have done before: Proven experience as a Product Owner, or a similar role in a technology-driven environment. Understanding of More ❯

we launch, scale, and expand internationally. This is a hands-on founder role, ideal for someone who combines founder/investor depth with a disruptive mindset and real GTM experience . Mission & Culture Fit You’re driven to delight customers by reimagining how legacy planning should work - not just improving a broken system but fundamentally disrupting it. You balance … and logistical friction. You think in terms of systems, scale, and trust - and you’re motivated to build something transformative and lasting that customers genuinely love. The skills and experience you will need Founder or operator-executive experience in a B2B SaaS, fintech, or wealthtech business. Deep sales acumen , with a proven track record of leading GTM from … systems fast, understand pain points deeply, and know how to position for traction. Disruptive mindset – You have a passion for delivering more value at lower cost for the end customer and want to deliver a step change in customer experience Demonstrated VC literacy – you understand fundraising dynamics, investor expectations, and board management. Entrepreneurial pragmatism: you know when More ❯

contribute to the digital transformation of healthcare services in Abu Dhabi, ensuring excellence and innovation in patient care. IF YOU ARE An accomplished product leader with 10+ years of experience in product management, with a strong focus on AI-powered healthcare technologies Deeply knowledgeable about AI innovations and healthcare market trends, including emerging digital health solutions Experienced in managing … providers (Google, AWS & others) Empower you to scale your expertise with others by joining our Mentorship Program Work in a mature team with a friendly atmosphere Create an exceptional customer experience, impact the company's global success, and be recognized by the Customer Hero Program #J-18808-Ljbffr More ❯

and deliver training where needed. Collaborate on cross-functional rollouts across Europe, tailoring D365 to regional and regulatory needs. Customize, configure, and optimize D365 to drive business performance and customer experience. Work closely with Microsoft to align on roadmap and future capabilities. Document changes and create audit-ready records; produce regular status reports. Conduct rigorous testing and support user … acceptance for all changes. Required Skills: Deep knowledge of Dynamics 365 Finance & Operations (especially Finance). Experience with international system rollouts and regulatory compliance. Ability to lead, mentor, and support consultants and business users. Familiarity with D365 CE is a plus. Location: United Kingdom - work from home Contract: Fixed Term (12 months) Be part of a collaborative team delivering More ❯

frequent travel to our Swindon head office. About the role This role is responsible for managing the end-to-end delivery of End Point Assessment and ensuring an outstanding customer experience. The role oversees with management of both the delivery and assessment teams, ensuring maximum utilisation rates for our internal Digital End Point Assessors and adherence to quality standards. More ❯