10 of 10 Customer Experience Jobs in Warrington

Would you like to kick start your career in a supportive,collaborativeand innovative company? Do you enjoyworking as part of an enthusiastic, passionate,and collaborative team? Join our Customer Experience Team Today's organisations require a better way to easily manage software across the entire lifecycle. They need to be able to respond to non-stop change as … needed, to keep their solutions up to date, and realise the full value of their investments. This is delivered by Softcat's Vendor Customer Success Managers, who are a part of our wider Customer Experience Team. By becoming a member of the Customer Success team, you will be part of a group who are motivated to … provide customers with the best experience by supporting them through their agreement lifecycles as well as ensuring that they are maximising their cloud investments. Success. The Softcat Way. There's a uniqueness to Softcat what we do, how we do it and why we do it. That's because we help customers to use technology to succeed, by putting More ❯

and investment. We've recently onboarded a new partner Appraisd, who are committed to providing the best performance management platform to our clients. We are now looking for a Customer Success Manager to be based out of Warrington three days per week, with two days working from home. You'll travel to Appraisd offices in Central London once every … two weeks as part of your role. As Customer Success Manager, you'll initially be focussed on the Appraisd product offering whilst also supporting the Talos360 Customer Success team. You'll play a crucial role in creating long-lasting relationships with our clients. You will serve as a trusted advisor, ensuring clients are maximising the value of our … platform, achieving their desired outcomes, and securing renewals and expansion opportunities. You'll work closely with Sales, Product, and other internal teams to provide an exceptional customer experience, drive product adoption, and identify opportunities for upsells and growth. Customer Success Manager - Key Responsibilities - Lead the onboarding process for new clients, ensuring smooth setup and utilisation of Appraisd More ❯

week (4 x 9-hour shifts) Salary: £30,000.00 per year Join a Fast-Growing, Innovative Finance Company Are you all about tech, problem-solving, and delivering next-level customer experiences? Do you want to be part of a company that’s shaking up the finance industry? If so, this is your chance! At Propel Finance , we’ve been … with a forward-thinking team, and grow your career in an environment where your ideas matter . Tech-Driven Work – Help businesses access finance through innovative digital solutions. Engaging Customer Experience – Be the face (and voice) of our brand, ensuring seamless journeys. Career Growth – We don’t just hire talent, we develop it! What You’ll Be Doing … As a Service Executive , you’ll: Chat with customers and partners, guiding them through online applications. Handle customer queries like a pro across multiple communication channels. Keep things running smoothly by maintaining accurate records. Problem-solve, adapt, and stay ahead in a fast-paced environment. Work with different teams to ensure an A+ customer experience . What More ❯

where everyone can reach their full potential. We work together, we are brilliantly creative, we embrace difference and we want you to help us in our mission, as a Customer Operations Executive. About Escode Escode, a division of NCC Group, is committed to ensuring operational resilience and peace of mind for both vendors and licensees. Whether vendors are safeguarding … As the foremost provider of escrow services globally, Escode specializes in software and technology escrow, boasting unparalleled expertise in protecting invaluable digital assets. With over 40 years of industry experience, Escode has earned a reputation synonymous with trust and reliability. Escode’s Escrow Verification Services serve as a crucial quality control mechanism, confirming the completeness and usability of deposited … by high-quality, usable code, thereby minimizing the risk of financial loss due to software dependencies. The Opportunity The purpose of this role is to provide support to the Customer Operations Team, which provides a single post-sales interface for Escode customers, and plays a key role ensuring that customer-facing and sales processes are executed effectively and More ❯

Are Our culture is shaped by our core values, which guide how we work and what we expect from each other: Passion – for golf, retail, and creating a great customer experience Respect – for colleagues, customers, and partners Integrity – in how we communicate and make decisions Drive – to continually improve and achieve high standards Expertise – in what we do … performance, report results, and recommend improvements. Maintain accurate product and promotional information in line with campaign launches. Troubleshoot and resolve technical or content-related issues to ensure a seamless customer experience. What You'll Bring Experience in digital trading, eCommerce, or a related role. Strong organisational skills and the ability to manage multiple priorities in a fast-paced … environment. Confidence using CommerceTools and Amplience (or similar content and promotion management systems). Good understanding of digital marketing, onsite merchandising, and campaign optimisation. Strong analytical skills and experience with Google Analytics. Excellent attention to detail and communication skills. A proactive, problem-solving approach and a strong connection to our PRIDE values. If you're ready to take on More ❯

shared success, and we actively encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS Assist the Warrington team with print production & finishing. This position is to be filled by … with the team are essential for the efficient running of the business. Assisting with deliveries when necessary. A typical working pattern is Monday to Friday, 09.00 - 17.00. SKILLS AND EXPERIENCE REQUIRED Knowledge of reprographics and finishing is essential. Computer literate Microsoft Office, Acrobat. Deadline driven. Good communication skills. A professional manner & smart appearance. Flexibility is essential in this busy … during the application or recruitment process, please contact us on 0345 300 9955and ask to speak to the Talent Team. We are committed to ensuring an inclusive and accessible experience for all applicants. Apogee reserves the right to close this advertisement or withdraw the role at any time, should sufficient applications be received or recruitment needs change. We encourage More ❯

Analytics Manager £80,000 + bonus Hybrid - Manchester or Leeds (3x days per week) A leading UK media brand is undergoing a major transformation of its digital products and customer experience. At the heart of this change is the Audience Insight team, combining research, analytics, and data science to shape strategy across product, subscription, and distribution. We are looking … a strategic, data-driven Senior Audience Insight Analyst to join the team, reporting to the Head of Audience Insight. You will lead analytics for digital distribution, subscription performance, and customer experience, turning complex data into clear, narrative-driven insights that influence senior stakeholders and drive real business impact. You will: Work closely with product teams to prioritise roadmap … experience. Hands-on skills with Adobe Analytics (or GA if very strong). Solid SQL knowledge. Proven ability to tell compelling data stories and visualise insights. Commercial mindset, with experience in churn, retention, or subscription analytics. Some experience managing or mentoring junior team members. Desirable: Python for forecasting/modelling. Distribution analytics or product journey experience. ROI modelling More ❯

highly experienced Strategic People and Talent Business Partner with visionary minds to join our transformative journey. These are senior, yet hands-on, high impact and influential roles, requiring proven experience in strategic people partnering, enabling you to help translate our overall people and culture strategy into actionable, business-aligned initiatives, to provide transformational outcomes. As well as playing a … critical role within the People and Culture Team, helping shape and deliver our People strategy and services to enhance our colleague and customer experiences, you will be a trusted and credible advisor to our Executive Committee members and their teams. Providing strategic thought leadership and challenge, you will proactively identify and deliver strategic people solutions that drive organisational effectiveness … new and better ways of working for the business with the People team, focused prioritisation, and enabling self-serve capabilities in activities traditionally managed within the team. Required Skills & Experience: Strategic partner Trusted senior Strategic People and Talent Partner to Executives and their teams, who deeply understand how to translate strategic business priorities into simple, actionable People initiatives that More ❯

in airport technology and innovation. Historically focused on infrastructure and asset-heavy operations, they have become much more product focused and are now leveraging technology to drive efficiency, improve customer experiences, and achieve long-term strategic growth!🚀 They’re now looking for a Business Analyst to join their HR & Payroll area, which supports around 25 applications. This role will … as a trusted advisor to shape improvements, partner with delivery teams, and make sure solutions meet business needs and deliver real benefits.🎯 🔎 Who are they looking for? Solid BA experience across systems, process, and data change Comfortable working in both agile and waterfall environments Strong stakeholder management skills SAP/HR/Payroll systems knowledge is a plus If More ❯

join their Manchester team. This role focuses on Service Design & Transition , ensuring IT changes are fit for purpose and seamlessly transitioned into live operations, while safeguarding service quality and customer experience. Key Responsibilities: Lead and deliver Service Transition activities across a portfolio of IT projects. Define and implement transition criteria, ensuring services are operable, maintainable, and supportable. Produce and … best practices, driving continual improvement across processes. Develop strong relationships with service owners, business stakeholders, and delivery leads. Ensure compliance with Consumer Duty, GDPR, OCIR, and regulatory requirements. Skills & Experience: ITIL Foundation (or equivalent knowledge) – essential. Demonstrated experience in Service Transition, Service Management, or Service Operations. Strong planning, organisational, and stakeholder engagement skills. Ability to translate technical detail … into business language. Experience with PRINCE2/project methodologies – desirable. Excellent communication, influencing, and negotiation skills. Proven experience managing new/changed IT Services into BAU. This role offers a fantastic opportunity to influence and shape the delivery of high-quality IT services within a regulated environment, ensuring smooth transitions and enhanced customer outcomes. More ❯