1 of 1 Customer Experience Jobs in Warwick

join us! About the Role As a Digital Channel Manager, you will be responsible for managing, improving, and delivering digital projects that enhance our customer experience. You will support the development and optimisation of digital tools, web applications, and online platforms, ensuring they align with customer needs and … a daily basis youll be responsible for, but not limited to : Lead the development, management, and improvement of digital platforms, ensuring an optimal user experience (UX). Provide end-to-end project management for new digital tools and web applications, ensuring timely and cost-effective delivery. Work closely with … stakeholders to scope project requirements, prepare business cases, and ensure all initiatives align with customer insights and business value. Identify, prioritise, and document enhancements to digital platforms, maintaining a structured backlog in line with the digital roadmap. Develop and monitor detailed project plans, ensuring milestones are met within scope More ❯