5 of 5 Customer Experience Jobs in Woking

shared success, and we actively encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS To carry out service visits to reported calls throughout the companies customer base within … will establish and promote the attributes of a professional service support operation and adapt and develop service needs in line with changes in manufacturer products and functionality. Respond to customer service requests for the repair of business equipment and production printers Carry out fault diagnosis and establish effective repairs through adjustment cleaning or replacement of spare parts Carry out … with manufacturer guidelines and recommendations from service management Work with colleagues to help overcome new or unusual faults Invoke the call escalation process in a timely manner Inform the customer on the work carried out and gain acceptance to the machines condition and performance following the service work you have completed Carry out the installation of equipment sold by More ❯

honesty, trust and respect with the school leadership and teaching/support staff and ensuring contractual compliance against KPI's and Service Level Agreements (SLA). Responsibilities: Monitor your customer portfolio and respond to incidents logged by the customer or on behalf of the customer Management of problems to resolution for any network or equipment failures, including … tasks, time and responsibilities to ensure that service levels are achieved; proactive maintenance and change implementation objectives are met Proactively seek out changes that will add value for the customer and ensure the service is delivered in the most efficient and dynamic way Identify and raise issues, escalate or resolve where required and offer solutions to queries providing a … customer interface (using all means for communication tools) to ensure the best possible customer experience Maintain a professional and effective working relationship with customers and work colleagues at all levels and at all times Desirable skills: Basic IT skills Willingness to learn Team player Communication skills Attention to detail Initiative and drive Entry requirements: 3 GCSE's More ❯

Location: South of Manchester Start Date: ASAP End Date: 31st December Rate: £450 per day - PAYE via Umbrella Only As a minimum, we require the following: Recent hands-on experience in HSM Management for vendors such as Thales, Entrust, and Gemalto (or other HSM vendors) Proficiency in HSM Monitoring tools. Automation skills. Coding expertise, including Python or other relevant … Ensure governance and clear record keeping of activities undertaken to ensure an accurate audit trail required for attestation/Audit support. Take a proactive approach to improving operations and customer experience/turnaround. Assist in the management of any control issues identified via audits or other control issues. Essential Skills/Basic Qualifications: Experience in Cryptography/… accuracy of work Experienced at making informed decisions, against tight timescales Able to prioritise and manage multiple tasks concurrently Proficient in MS Office applications ? Desirable Skills/Preferred Qualifications: Experience in IT Security roles Knowledge of cryptography Industry relevant Security qualifications. Industry relevant Project Management qualifications. Experience in an Operational environment Operational documentation creation and maintenance. Deep understanding More ❯

honesty, trust and respect with the school leadership and teaching/support staff and ensuring contractual compliance against KPI's and Service Level Agreements (SLA). Duties: Monitor your customer portfolio and respond to incidents logged by the customer or on behalf of the customer. Management of problems to resolution for any network or equipment failures, including and … tasks, time and responsibilities to ensure that service levels are achieved; proactive maintenance and change implementation objectives are met. Proactively seek out changes that will add value for the customer and ensure the service is delivered in the most efficient and dynamic way. Identify and raise issues, escalate or resolve them where required and offer solutions to queries by … providing a customer interface (using all means for communication tools) to ensure the best possible customer experience. Maintain a professional and effective working relationship with customers and work colleagues at all levels and at all times. Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 Information Communications Technician programme More ❯

Job Description Ecommerce Trading Specialist Salary up to £35k (dependent on experience) Ashford (Hybrid) Were looking for an enthusiastic and detail-oriented Ecommerce Trading Specialist to join our growing ecommerce team. This is a varied role, offering a great opportunity to be involved across both the trading and operational sides of ecommercehelping to improve the customer journey while … day platform performance and project delivery. Working closely with teams across merchandising, marketing, and product, youll help ensure our website is optimised for both commercial performance and a seamless customer experience. Youll also support ecommerce operations and play a key role in the delivery of digital projects that enhance our platforms. What youll be doing: Report and measure efficiency … expert in the operation and functionality of the web ordering platform, able to answer queries and issues from across all parts of Brakes and customers, particularly in relation to customer setup and onboarding, but also more generally across all the features and functions of the site Actively contributes to improving team processes and ways of working Presents work to More ❯