2 Customer Experience Jobs in Woking

Provide actionable insights and proposals to the project leadership team. Work collaboratively with Product Owners, Technical Product Owners, Delivery managers, Engineers, Test Engineers, and Customer Experience Designers. Take responsibility for delivering technical artifacts and effectively communicate project risks. Manage and guide teams while handling customer and stakeholder … interactions. Key Skills/Knowledge/Experience: Extensive experience in Control Systems, particularly Electrical Control Systems (e.g., GE AEMS, PowerOn Reliance, Alstom, etc.). In-depth understanding of Operations Technologies, including SCADA, RTU, Telemetry, and Substation Automation. Excellent knowledge of Data Historians such as OSI PI, GE Proficy. … system needs. Expertise in Electrical Power Systems, Substation Engineering, and Electrical Networks. Familiarity with System Operator specifics like RTU, PMU, Inertia Monitoring, and Balancing. Experience in integrating applications with different systems using Web Services (REST/SOAP API). Robust understanding of NIST/NIS-D Security Requirements and more »

UK acquirers, resellers, ISOs and retailers. They provide innovative, cost effective and superior quality payment solutions. Payments represent a small fraction of the retail experience and applications are becoming an integral part of this process. By offering a 'single device that can provide multi-application support, payment acceptance and … clients, team, managing 1st, 2nd and 3rd line queries predominantly from resellers but also end users. You will be provided extensive training but previous experience working within IT and Technology support roles will be advantageous. The role will be office based in Woking whilst you undergo training and over … 2nd and 3rd line technical queries from a variety of resellers, ISOs, retailers and customers via email and zoom calls. Prompt follow up of customer technical issues & queries, with excellent ongoing communication Analyse issues through research, testing, knowledge and experience to provide resolutions Support and inform internal sales more »