4 of 4 Customer Experience Jobs in Wolverhampton

Leadership Team. Reporting into the Marketing and Digital Director you will manage the eCommerce team and key partners, being responsible for the sales performance, customer experience, development and optimisation of the eCommerce platform. What youll be doing: Enhance the customer experience by creating an intuitive and … Commercial, Design and external development, technology and testing partners to improve the eCommerce platforms features and functionalities Key targets include ease and retention of customer orders, basket size growth and consolidation, positive differentiation vs. competitor, transformation based on customer order trends, and ongoing digitisation of our sales. What … we are looking for: In depth understanding of ecommerce best practices, sales funnels and customer behaviours in online shopping Previous experience in a similar position with proven analytical skills to use data and customer insights to drive designs and optimize product performance Experience working with designers More ❯

their team in Wolverhampton. Monday to Friday 8:45am-5pm £12.21ph paid weekly Contract: 3 months with a possibility of going permanent. Duties include: Customer Relationship Management: Engage with existing customers to maintain relationships Sales Execution : Proactively identify and maximize sales opportunities, ensuring targets are met or exceeded. Revenue … Generation : Drive sales through outbound calls. Customer Support : Address customer inquiries related to orders, deliveries, and products to maintain a positive experience. CRM Utilization : Accurately record customer interactions, sales activities, and order details in the CRM system. Collaboration : Work closely with Customer Experience and Operations … to ensure timely order fulfillment and customer satisfaction. What we are looking for: Experience in Sales, Account Management, or Customer Service role. Strong communication, negotiation, and relationship-building skills Ability to meet or exceed sales targets. Proficiency in CRM software (e.g. Salesforce) and Microsoft office suite. Strong More ❯

priorities within assigned areas of responsibility. Drives high performance culture through leading by example and setting the tone for the organisation. Drives a superior customer experience and continuous improvement through the development and implementation of corporate initiatives involving human capital, processes and technology. Builds and develops strong relationships … record of sound judgement and business acumen Acknowledged technical and market expert Acts as a role model, promoting the CNA brand and culture Education & Experience Master's degree or equivalent experience with professional certifications preferred. Typically a minimum of ten years of related work experience with demonstrated More ❯

permanent position with an award-winning organization leading the transformation of the retail industry through innovation, cutting-edge technology, and a commitment to exceptional customer experiences We are looking for a UK-based professional with a background indesigning and implementing end-to-end cloud integration solutions that will drive … delivering projects and building solutions across integration, cloud, SaaS, custom development, databases, and DevOps, with a strong focus on creating exceptional digital experiences. -Extensive experience designing and implementing integration solutions within Microsoft Azure, ideally in large, complex organizational environments. -Practical, hands-on experience with event-driven services such … using leading integration platforms. -Strong proficiency in integration patterns, including REST, SOAP, messaging, ETL, and microservices architecture. -Solid understanding of fundamental cybersecurity principles. - Desirable: Experience working within the retail sector or similar industries, with a strong grasp of retail systems and processes. - Desirable: Possession of relevant Azure certifications. Location More ❯