5 Customer Experience Jobs in Wolverhampton

We are seeking a dedicated and proactive Customer Experience Specialist to join our team at the Four Ashes site. As a key member of our team, you will be responsible for ensuring responsive, efficient, and accurate customer order management, from receipt to billing, while also maintaining essential … customer data within our ERP system. Key Responsibilities · Ensure the accuracy and efficiency of customer orders in the ERP system. · Coordinate effectively with Sales & Marketing departments to ensure correct pricing and terms. · Provide support to Logistics in creating necessary documents for shipments. · Address and resolve customer inquiries … issues, returns, and complaints promptly. · Participate in the rotation for after-hours coverage to address supply issues. · Maintain integrity and accuracy of customer data within the ERP system. · Conduct integrity testing for system upgrades or fixes. · Complete all required training within the allotted timeframe. · Act as a backup for more »

control Accelerate Pinewood’s geographic expansion. Diversify into new products which can be utilised by our group before also being offered to the wider customer base Disrupt hybrid used car sales in the UK by differentiating the customer experience and scaling the number of sites more »

the office, 2 days WFH) Salary: £63k - £73k + bonus + benefits Do you want to work for a business that puts governance and customer experience at the heart of everything it does? Or perhaps you feel undervalued in your current role and would love to join an … procedures and contribute to the identification, assessment, communication, tracking and reporting of conduct regulatory change matters facing the Bank. You’ll have gained previous experience in a Compliance Manager role within the banking or mortgage arena and will have a very strong working knowledge of relevant regulatory requirements. It … s important that you have experience of leading and contributing to Compliance projects and that you possess excellent stakeholder management skills. Interested? Click apply and send over your CV. Not got an up to date CV? Don’t worry, you can always give me (Mark) a call on more »

manner. Key Responsibilities: * Provide technical support to customers via phone, email, and live chat. * Troubleshoot and resolve IT-related problems. * Monitor and respond to customer inquiries and complaints. * Maintain customer records and update them as needed. * Provide feedback and suggestions for improving the customer experience. * Follow up … with customers to ensure their satisfaction with our services. Required Skills: * Experience providing 1st Line Support * Active Directory & Group Policy * Office 365 - Admin portal * SharePoint * Knowledge of Windows Server 2012 & 2016 * Understanding of Hyper V & Citrix * Networking knowledge - Routers, Switches, WAPs, Firewalls, DNS, DHCP. * Windows & Mac OS's * Hardware … builds and updates * Endpoint threat management products * Excellent written & verbal communication skills Skills that will make you stand out: * Azure AD * MSP experience * ConnectWise * CompTIA A+ & Network+ * Microsoft certifications If the opportunity to gain exposure to new technologies and work within an exciting & technical environment is something of interest more »

technical ability and strong leadership capabilities to guarantee the seamless delivery of efficient and effective repair solutions, while maintaining our unwavering commitment to exceptional customer service within an organisation certified as a Great Place to Work . As the Technical Lead, you will play a crucial role in providing … surveyors' reports, diagnose repair requirements, and efficiently schedule and allocate jobs, overseeing the entire process through to completion. Ensuring timely resolutions and a seamless customer journey will be paramount, as you strive to enhance the overall customer experience. Leveraging our operational systems, you will effectively manage repair cases … from any of our 4 office spaces: Lichfield, Wolverhampton, Tewkesbury or Chipping Sodbury. To excel in this role, you must possess: Proven technical leadership experience, ideally in the construction or building repairs industry Comprehensive knowledge of building pathology, with a particular focus on condensation, damp, and mould Exceptional organisational more »