4 of 4 Customer Insight Jobs in Coventry

inherit a single defined product, instead, you'll shape, evolve and launch new membership and on-site propositions designed to enhance customer experience and drive revenue. Key responsibilities include: Product Development & Innovation Lead development of new guest propositions (e.g. pitch upgrades, early arrival/late departure, new accommodation concepts … such as glamping) Explore and test new market opportunities Translate customer insight into commercially viable product propositions Assess feasibility across 80+ locations Own initiatives from concept through to rollout Customer Experience Focus Champion a customer-first mindset across all initiatives Improve the end-to-end journey ...

Product Marketing Manager - Customer Experience Hybrid - Coventry (2x days per week) Up to £45,000 This is an exciting opportunity to join a growing digital team where you will shape new products that enhance the customer journey. If you enjoy working at the intersection of data, technology … this role offers the chance to make a clear, measurable impact. The Company They are an established organisation investing heavily in digital transformation and customer-centric innovation. With a collaborative culture and a strong focus on insight-driven decision-making, they are committed to building products that deliver ...

Product Manager - Customer Experience Hybrid - Coventry (2x days per week) Up to £45,000 This is an exciting opportunity to join a growing digital team where you will shape new products that enhance the customer journey. If you enjoy working at the intersection of data, technology, and user … this role offers the chance to make a clear, measurable impact. The Company They are an established organisation investing heavily in digital transformation and customer‐centric innovation. With a collaborative culture and a strong focus on insight‐driven decision‐making, they are committed to building products that deliver ...

heavily customised CRM estate, while confidently engaging the business around roadmap, upgrades and improvements. The Environment Core platform: Microsoft Dynamics 365 Modules live: Sales, Customer Insights and Journeys Integrations: Outlook App for D365, Customer Voice, document tooling Tooling: Azure DevOps (work tracking and collaboration) Customisation level: Medium … dashboards, views and mailbox functionality Deploying solutions and improving release processes Reducing technical debt and modernising historic customisations Supporting and enhancing both Sales and Customer Insights/Journeys modules Working with and enhancing Power Automate flows Exploring and implementing CI/CD pipelines for structured CRM deployments Acting ...