10 of 10 Customer Insight Jobs in the West Midlands

Senior Insight Analyst West Midlands (3 days a week onsite) Up to £55k + benefits I’m working with a leading B2B distributor that’s modernising its entire data setup - high visibility, commercial impact, and a mix of analytics + influence. Day to Day Own pricing/margin/rebate analysis - understanding profitability at product + customer level … serve) Partner across sales, marketing, finance, supply chain & leadership to advise on decisions Investigate trends, spot revenue/efficiency opportunities, tell the story behind the data Support campaign/customer insight work (RFM, lifecycle, digital performance) Present back insight - simplifying complexity and challenging thinking where needed What They’re Looking For Background in wholesale, eCommerce, retail, manufacturing More ❯

Senior Insight Analyst West Midlands (3 days a week onsite) Up to £55k + benefits I’m working with a leading B2B distributor that’s modernising its entire data setup - high visibility, commercial impact, and a mix of analytics + influence. Day to Day Own pricing/margin/rebate analysis - understanding profitability at product + customer level … serve) Partner across sales, marketing, finance, supply chain & leadership to advise on decisions Investigate trends, spot revenue/efficiency opportunities, tell the story behind the data Support campaign/customer insight work (RFM, lifecycle, digital performance) Present back insight - simplifying complexity and challenging thinking where needed What They’re Looking For Background in wholesale, eCommerce, retail, manufacturing More ❯

strategy, ensuring clear alignment with business objectives. Translate strategy into actionable squad missions and measurable OKRs. Lead two product squads, driving delivery and performance. Develop a deep understanding of customer pain points, behaviours, and motivations through research and data. Define user stories, acceptance criteria, and release priorities. Collaborate closely with cross-functional teams to plan, execute, and review sprint … outcomes. Establish and track success metrics using data and customer feedback to inform continuous improvement. About You Proven experience as a Senior Product Owner or Product Lead within financial services (banking, insurance, pensions, or similar). Strong leadership and communication skills, with the ability to align diverse stakeholders behind a common vision. Excellent analytical and customer insight More ❯

related administrative documentation. Collaborate effectively within a diverse, team-oriented environment. Apply strong project management and presentation skills to resolve complex issues. Provide ongoing feedback on training improvements and customer insights. Candidate Profile Bachelors degree in a relevant field or equivalent experience. Minimum of 3 years experience delivering technical training in both classroom and hands-on settings. Strong verbal More ❯

related administrative documentation. Collaborate effectively within a diverse, team-oriented environment. Apply strong project management and presentation skills to resolve complex issues. Provide ongoing feedback on training improvements and customer insights. Candidate Profile Bachelors degree in a relevant field or equivalent experience. Minimum of 3 years experience delivering technical training in both classroom and hands-on settings. Strong verbal More ❯

a bridge between Sales, Product, Technology, and Operations. Manage and coordinate tender responses and maintain high-quality RfX documentation. Collaborate on technical solution design with Product & Technology teams. Provide customer insights to influence product roadmaps and feature development. Stay informed on industry trends and contribute to thought leadership content. Represent the company at industry events, conferences, and trade shows. More ❯

with carrier networks and customs systems. Key Responsibilities Define and own the product vision, strategy, and roadmap for a global SaaS logistics platform. Conduct in-depth market, competitor, and customer research to uncover unmet needs. Translate business and customer insights into actionable product requirements and prioritised roadmaps. Lead cross-functional teams through the full product lifecycle, from ideation … to launch and optimisation. Manage regional localisation, ensuring the platform meets global compliance and integration standards . Collaborate with Sales, Marketing, and Customer Success to drive adoption and retention. Define and monitor key metrics such as usage, ARR growth, churn, and NPS to guide decisions. Foster a culture of experimentation, innovation, and data-driven development. About You We’re … driving innovation within the logistics industry, on a truly international scale. If you’re ready to take ownership of a global product that’s transforming logistics through technology and insight, we’d love to hear from you. Apply today to become our next Global SaaS Product Manager and help define the future of global logistics. More ❯

experience with generator controls, synchronisation or CHP/Hybrid systems? Are you confident supporting customers with both remote and on-site troubleshooting? Do you enjoy blending electrical engineering with customer interaction and training delivery? Are you based within commuting distance of Rugby, or willing to travel across the UK when required? If you think this describes you then take … your career to the next level with a global leader in power generation control and automation who are shaping the future of distributed energy systems. This is a customer-facing technical role supporting sales, engineering and product teams, providing pre-sales support, commissioning expertise and ongoing customer liaison across the UK and international markets. What you NEED HNC … Minimum 2 years' experience in a technical support, applications, or commissioning role. Strong knowledge of gensets, synchronisation, automation or PLC systems. Confident communicator with excellent fault-finding ability and customer service skills. Full UK driving licence and flexibility for occasional UK/international travel. What you'll get in return Competitive base salary (DOE) + annual performance bonus. Company More ❯

within financial services . This is a great opportunity to build your career in product management while working on projects that directly impact customers. Key Responsibilities: Gather and analyse customer insights, market trends, and competitor data Translate findings into clear opportunities and propositions Write clear, concise user stories to guide development Prioritise and refine the product backlog Facilitate day … must have financial services experience): Experience in product management, business analysis, or related roles within financial services (e.g., banking, insurance, investments) Strong analytical skills with the ability to interpret customer and market data Excellent communication and organisational skills Proactive, solution-oriented mindset with attention to detail If this sounds like you, pop your CV over to zoe.hinkinson@propellondon.com More ❯

contributing to the wider business strategy. The candidate will be confident in presenting insights and progress to senior stakeholders, comfortable with reporting and forecasting, and committed to delivering exceptional customer service. Position Overview Summary: The Business Development Manager is responsible for driving direct sales and commercial engagement with stakeholders in the data centre sector across the UK & Ireland. This … role focuses on identifying opportunities, converting leads, and managing customer relationships to grow our presence in the market. Key Responsibilities: Sales Execution & Account Management Identify and engage with data centre developers, contractors, and consultants to generate new business and grow existing accounts. Stakeholder Engagement Build strong relationships with decision-makers within the data centre ecosystem to understand project needs … detailing performance against targets, pipeline status, key wins, challenges, and plans for the coming month. Sales Meeting Contributions Present updates at monthly and quarterly sales meetings, offering insights into customer activity, project progress, and tactical opportunities. Marketing Support Collaborate with the Head of Marketing to contribute to market-specific PR, advertising, and LinkedIn activity relevant to the data centre More ❯