9 of 9 Customer Insight Jobs in the West Midlands

Customer Insight Analyst Hybrid – 1-2 days per week West Midlands based Full-time Up to £50,000 + up to 20% bonus We're supporting a large, well-established business in hiring a Customer Insight Analyst to join their Data & Analytics function on a permanent … basis. This is a hands-on role with real commercial impact, working with rich customer-level data to drive insight across multiple areas of the business. The role is well suited to someone who is equally comfortable writing complex queries and presenting findings to senior stakeholders — communication ...

expanding team. This is a high-impact role sitting at the intersection of Product, Marketing, and Commercial teams, ideal for someone who enjoys turning customer insight into clear product positioning, compelling go-to-market activity, and measurable commercial growth. The business operates within a highly successful and evolving … technology sector, delivering innovative digital solutions to a large and established customer base across the UK. Key Responsibilities Develop product positioning, messaging, and value propositions across the portfolio Translate customer insight and product capabilities into compelling customer-focused narratives Support product launches, go-to-market planning ...

Duties: In this role you will define and shape the future of our customers vehicle efficiency experiences for our products. Championing internal innovation, utilising customer and competitor insights to compliment industry & market trend analysis and futuring; you will identify, analyse, concept validate, select and recommend opportunities for product developments … that enhance our customers experiences of vehicle efficiency, ensuring our products remain ideally tailored to our customers' needs and expectations. Define the Customer Efficiency Experience: Translate customer needs, behavioural insights, and usage patterns into actionable information. Investigate competitor offerings and innovations providing analysis to inform our strategic development ...

that drive commercial decisions , not just experimentation? I'm hiring for a Data Scientist to join a leading data and analytics consultancy working across customer insight, marketing, and predictive modelling. This is a brilliant opportunity to work on high-impact data products , combining advanced analytics, business understanding … well-established data consultancy that sits at the intersection of data provision, analytics, and product development . They work with high-volume customer data across sectors like utilities, telecoms, financial services, and charities - using data to solve real commercial problems and drive better decisions. They've built ...

experiences across a growing online platform. This is a fantastic opportunity to join a fast moving team where you'll have genuine influence over customer journeys, website experience and digital optimisation initiatives. The Opportunity You'll play a key role in improving and evolving web experiences, creating intuitive journeys … that not only look great but also drive performance. Working closely with ecommerce and wider business teams, you'll support projects focused on usability, customer engagement and conversion improvements. Key responsibilities include: * Designing user journeys and web experiences across landing pages, navigation and digital features * Creating wireframes, prototypes ...

Customer Insights Analyst £45,000 - £50,000 + bonus + strong pension Hybrid - West Midlands (1x day per week) This is an opportunity to join a growing customer analytics function at a pivotal time, where data plays a central role in shaping customer communications and commercial decision … technical expertise with real business impact across multiple product areas. The Company They are a well-established UK financial services organisation with a strong customer-first culture and a reputation for high-quality service. Data and analytics are a strategic priority, with ongoing investment in modern platforms, tools ...

operating at the heart of the solutions supply chain within the Highways Technology sector here at Telent. The environment combines technical excellence, collaboration, and customer impact, offering strong potential for professional growth. We are seeking a Solution Owner to work closely with enterprise customers and prospects within the Highways … Technology sector. In this customer-facing role, you will act as a trusted technical advisor, guiding organisations in designing and implementing secure, scalable and commercially viable solutions. You will direct technical evaluations and proof-of-concepts, clearly articulating both business and technical value. You will build strong client relationships ...

Dynamics Customer Services Functional Consultant – Dynamics CE Consultant, Dynamics CE Functional Consultant, D365 CE Functional Consultant, Dynamics 365 CE Functional Consultant, Dynamics CRM Functional Consultant, MS Dynamics Functional Consultant, D365 Sales, D365 CE Sales, Customer Service, power apps, power automate, D365 CE, D365 CRM, Power Platform, Field Service … looking to hire a locally based D365 CE Consultant who has a strong background with the Sales module and ideally some experience working with Customer Service and/or Marketing This full time, permanent position requires onsite presence and is offered on a hybrid basis with a sensible ...

performance and campaign results. Provide admin support for marketing activities, including webinars, events, PPC, PR, and partner initiatives. Assist with market research and contribute customer insights to help improve Dolphin products and services. Develop strong knowledge of customer needs and Dolphin software solutions, contributing insights to support continuous ...