1 to 25 of 50 Customer Insight Jobs in the West Midlands

ExtraCare Charitable Trust are looking for a Researcher (Customer Insight and Smart Technology). We are seeking a Researcher (Customer Insight and Smart Technology) to play a pivotal role in strengthening our evidence base and shaping the future of our services. You will conduct applied research … that strengthens customer experience, independence, and digital inclusion through smart technologies Working across our villages you will focus on understanding the needs and behaviours of current and future residents by exploring how smart home solutions can enhance wellbeing, safety, and autonomy. You will maintain and develop the Innovation Apartment ...

Customer Success Manager Location: remote (only within the UK) Salary: up to £85,000 About the role As a Customer Success Manager, you'll own a portfolio of enterprise customers and lead the full lifecycle - from onboarding and implementation through to adoption, value realisation, renewal and growth. … trusted advisor, delivery lead and problem solver, running customer-facing projects that combine platform implementation with our Data Transformation Services (DTS). You'll work closely with Product, Engineering, Sales and Delivery teams to ensure customers achieve measurable outcomes and long-term success. This is a hands-on, high ...

Customer Success Manager Location: remote (only within the UK) Salary: up to £85,000 About the role As a Customer Success Manager, you'll own a portfolio of enterprise customers and lead the full lifecycle - from onboarding and implementation through to adoption, value realisation, renewal and growth. … trusted advisor, delivery lead and problem solver, running customer-facing projects that combine platform implementation with our Data Transformation Services (DTS). You'll work closely with Product, Engineering, Sales and Delivery teams to ensure customers achieve measurable outcomes and long-term success. This is a hands-on, high ...

Customer Success Manager Location: remote (only within the UK) Salary: up to £85,000 About the role As a Customer Success Manager, you'll own a portfolio of enterprise customers and lead the full lifecycle - from onboarding and implementation through to adoption, value realisation, renewal and growth. … trusted advisor, delivery lead and problem solver, running customer-facing projects that combine platform implementation with our Data Transformation Services (DTS). You'll work closely with Product, Engineering, Sales and Delivery teams to ensure customers achieve measurable outcomes and long-term success. This is a hands-on, high ...

Customer Success Manager Location: remote (only within the UK) Salary: up to £85,000 About the role As a Customer Success Manager, you'll own a portfolio of enterprise customers and lead the full lifecycle - from onboarding and implementation through to adoption, value realisation, renewal and growth. … trusted advisor, delivery lead and problem solver, running customer-facing projects that combine platform implementation with our Data Transformation Services (DTS). You'll work closely with Product, Engineering, Sales and Delivery teams to ensure customers achieve measurable outcomes and long-term success. This is a hands-on, high ...

Senior Insight Analyst West Midlands (3 days a week onsite) Up to £55k + benefits I’m working with a leading B2B distributor that’s modernising its entire data setup - high visibility, commercial impact, and a mix of analytics + influence. Day to Day Own pricing/margin/… rebate analysis - understanding profitability at product + customer level Analyse complex high-SKU commercial performance (sales, stock, order-to-cash, cost-to-serve) Partner across sales, marketing, finance, supply chain & leadership to advise on decisions Investigate trends, spot revenue/efficiency opportunities, tell the story behind the data Support ...

Marketing Analyst Up to £50,000 Hybrid - Stratford Upon Avon (1X Day per week) An established financial services organisation is looking for a Customer Selections & Analytics Consultant to join a growing Customer Selections & Analytics team. This is an excellent opportunity for someone with strong SQL skills and experience … working with campaign selections, CRM data, or customer analytics to step into a role with real impact across multiple business areas. The Role As part of the Customer Selections & Analytics function, you will be responsible for delivering accurate, timely, and data-driven campaign selections that support key customer ...

increasingly digital landscape. The Role As Product Manager, you will take ownership of a key product area focused on system integrations and customer onboarding journeys. Your work will ensure seamless connectivity between the core platform and multiple external distribution channels, while also optimising how new clients are introduced … activated on the system. You will sit at the heart of the product function, working closely with engineering, design, commercial and customer-facing teams to translate business needs and customer insight into scalable, high-performing solutions. This is an ideal opportunity for someone who enjoys seeing their ...

increasingly digital landscape. The Role As Product Manager, you will take ownership of a key product area focused on system integrations and customer onboarding journeys. Your work will ensure seamless connectivity between the core platform and multiple external distribution channels, while also optimising how new clients are introduced … activated on the system. You will sit at the heart of the product function, working closely with engineering, design, commercial and customer-facing teams to translate business needs and customer insight into scalable, high-performing solutions. This is an ideal opportunity for someone who enjoys seeing their ...

increasingly digital landscape. The Role As Product Manager, you will take ownership of a key product area focused on system integrations and customer onboarding journeys. Your work will ensure seamless connectivity between the core platform and multiple external distribution channels, while also optimising how new clients are introduced … activated on the system. You will sit at the heart of the product function, working closely with engineering, design, commercial and customer-facing teams to translate business needs and customer insight into scalable, high-performing solutions. This is an ideal opportunity for someone who enjoys seeing their ...

increasingly digital landscape. The Role As Product Manager, you will take ownership of a key product area focused on system integrations and customer onboarding journeys. Your work will ensure seamless connectivity between the core platform and multiple external distribution channels, while also optimising how new clients are introduced … activated on the system. You will sit at the heart of the product function, working closely with engineering, design, commercial and customer-facing teams to translate business needs and customer insight into scalable, high-performing solutions. This is an ideal opportunity for someone who enjoys seeing their ...

increasingly digital landscape. The Role As Product Manager, you will take ownership of a key product area focused on system integrations and customer onboarding journeys. Your work will ensure seamless connectivity between the core platform and multiple external distribution channels, while also optimising how new clients are introduced … activated on the system. You will sit at the heart of the product function, working closely with engineering, design, commercial and customer-facing teams to translate business needs and customer insight into scalable, high-performing solutions. This is an ideal opportunity for someone who enjoys seeing their ...

increasingly digital landscape. The Role As Product Manager, you will take ownership of a key product area focused on system integrations and customer onboarding journeys. Your work will ensure seamless connectivity between the core platform and multiple external distribution channels, while also optimising how new clients are introduced … activated on the system. You will sit at the heart of the product function, working closely with engineering, design, commercial and customer-facing teams to translate business needs and customer insight into scalable, high-performing solutions. This is an ideal opportunity for someone who enjoys seeing their ...

Analyst Up to £50,000 Hybrid - Stratford Upon Avon (1X Day per week) An established financial services organisation is looking for a Customer Selections & Analytics Consultant to join a growing Customer Selections & Analytics team. This is an excellent opportunity for someone with strong SQL skills and experience working … with campaign selections, CRM data, or customer analytics to step into a role with real impact across multiple business areas. The Role As part of the Customer Selections & Analytics function, you will be responsible for delivering accurate, timely, and data-driven campaign selections that support key customer ...

Campaign Analyst Up to £50,000 Hybrid - Stratford Upon Avon (1X Day per week) An established financial services organisation is looking for a Customer Selections & Analytics Consultant to join a growing Customer Selections & Analytics team. This is an excellent opportunity for someone with strong SQL skills and experience … working with campaign selections, CRM data, or customer analytics to step into a role with real impact across multiple business areas. The Role As part of the Customer Selections & Analytics function, you will be responsible for delivering accurate, timely, and data-driven campaign selections that support key customer ...

Insights Analyst Up to £50,000 Hybrid - Stratford Upon Avon (1x Day per week) An established financial services organisation is looking for a Customer Selections & Analytics Consultant to join a growing Customer Selections & Analytics team. This is an excellent opportunity for someone with strong SQL skills and experience … working with campaign selections, CRM data, or customer analytics to step into a role with real impact across multiple business areas. The Role As part of the Customer Selections & Analytics function, you will be responsible for delivering accurate, timely, and data-driven campaign selections that support key customer ...

ensure seamless project delivery. CRM Ownership & Enhancement Oversee the configuration, optimisation, and ongoing performance of Microsoft Dynamics 365 CE across Sales, Marketing, and Customer Insights functions. Support roadmap development and collaborate with global and offshore technical teams on enhancements. Manage incidents, releases, integrations, and data quality within the regional ...

ensure seamless project delivery. CRM Ownership & Enhancement Oversee the configuration, optimisation, and ongoing performance of Microsoft Dynamics 365 CE across Sales, Marketing, and Customer Insights functions. Support roadmap development and collaborate with global and offshore technical teams on enhancements. Manage incidents, releases, integrations, and data quality within the regional ...

ensure seamless project delivery. CRM Ownership & Enhancement Oversee the configuration, optimisation, and ongoing performance of Microsoft Dynamics 365 CE across Sales, Marketing, and Customer Insights functions. Support roadmap development and collaborate with global and offshore technical teams on enhancements. Manage incidents, releases, integrations, and data quality within the regional ...

ensure seamless project delivery. CRM Ownership & Enhancement Oversee the configuration, optimisation, and ongoing performance of Microsoft Dynamics 365 CE across Sales, Marketing, and Customer Insights functions. Support roadmap development and collaborate with global and offshore technical teams on enhancements. Manage incidents, releases, integrations, and data quality within the regional ...

ensure seamless project delivery. CRM Ownership & Enhancement Oversee the configuration, optimisation, and ongoing performance of Microsoft Dynamics 365 CE across Sales, Marketing, and Customer Insights functions. Support roadmap development and collaborate with global and offshore technical teams on enhancements. Manage incidents, releases, integrations, and data quality within the regional ...

ensure seamless project delivery. CRM Ownership & Enhancement Oversee the configuration, optimisation, and ongoing performance of Microsoft Dynamics 365 CE across Sales, Marketing, and Customer Insights functions. Support roadmap development and collaborate with global and offshore technical teams on enhancements. Manage incidents, releases, integrations, and data quality within the regional ...

They're looking for a Senior Digital Strategist to help shape outstanding digital experiences across websites, apps, intranets and portals, all driven by deep customer insight and connected data. What They Do This agency specialises in building exceptional digital platforms, but their real strength lies in connecting every … Doing As a Digital Strategist, you will Lead strategy across major digital transformation and experience design projects Define and deliver data-led customer strategies across web, mobile, intranet and portal ecosystems Collaborate with UX, technology, data and client teams to shape cohesive, personalised experiences Translate customer data, platform ...

They're looking for a Senior Digital Strategist to help shape outstanding digital experiences across websites, apps, intranets and portals, all driven by deep customer insight and connected data. What They Do This agency specialises in building exceptional digital platforms, but their real strength lies in connecting every … Doing As a Digital Strategist, you will Lead strategy across major digital transformation and experience design projects Define and deliver data-led customer strategies across web, mobile, intranet and portal ecosystems Collaborate with UX, technology, data and client teams to shape cohesive, personalised experiences Translate customer data, platform ...

They're looking for a Senior Digital Strategist to help shape outstanding digital experiences across websites, apps, intranets and portals, all driven by deep customer insight and connected data. What They Do This agency specialises in building exceptional digital platforms, but their real strength lies in connecting every … Doing As a Digital Strategist, you will Lead strategy across major digital transformation and experience design projects Define and deliver data-led customer strategies across web, mobile, intranet and portal ecosystems Collaborate with UX, technology, data and client teams to shape cohesive, personalised experiences Translate customer data, platform ...