5 of 5 Customer Insight Jobs in Hertfordshire

Deal Leadership Lead discovery sessions to uncover challenges around ITSM, integration, automation, and service orchestration. Deliver solution-oriented presentations, demos, and workshops aligned to customer use cases and operational objectives. Own complex, multi-stakeholder sales cycles from initial engagement through to close and handover. Position our services as long … term partnerships that drive efficiency, visibility, and automation across IT operations. Market Insight & Collaboration Stay current with leading ITSM platforms (ServiceNow, BMC, Jira Service Management, Freshservice, etc.) and trends in integration and automation. Share customer insight with Marketing, Product, and Delivery teams to influence go-to-market ...

platforming of the organisation’s data environment onto Microsoft Fabric, ensuring ERP-ready, reliable data and modern reporting across sales, stock, member/customer and operational domains. You will be embedded in an in-depth discovery phase, working hands-on with source systems and existing reports to understand current … risks and issues clearly to senior stakeholders and end users. About the Environment Fast-paced retail/consumer environment where stock, trading performance and customer insight are critical. Opportunity to shape a greenfield data platform. High visibility and direct engagement with senior stakeholders. Initial 3-month contract focused ...

Product Domain Director As Product Director, you will take full ownership of a major product domain, responsible for its long-term strategy, commercial outcomes, customer value, and execution. You will: Lead, coach, and empower Product Managers and Product Leads, building high-performing, outcome-driven teams. Own and deliver … vision with fast-paced, pragmatic execution. Become the internal authority for your domain, guiding decisions across engineering, design, research, commercial and operations. Build deep customer insight and translate this directly into product direction. Drive product performance, quality, user experience, and measurable impact. Lead discovery with clarity, rigour ...

deal cycle. Reports directly to the Head of Sales Engineering, recently promoted after consistent top performance. Achievable team quota of $1.2m per quarter. Enterprise customer base includes Deloitte, Amex, Tesla, BMW, and BT. Global headcount of ~85 (30 in the UK), offering strong influence and scale potential. Product delivers … teams to support bespoke solution design. Use CRM and sales enablement tools to manage pre-sales engagement, forecasting, and pipeline activity. Feed market and customer insights back to product and leadership teams to inform roadmap priorities and GTM strategy. Requirements: Minimum 2 years' experience in a technical pre-sales ...

Handoffs – ≥ 90 % NPS on deals you scope. Key KPIs Results – ramped quota attainment. Pipeline – ~3× quota coverage. Activity – target discovery/demo sessions weekly. Customer Experience – ≥ 90 % NPS on your deals. What You'll Be Doing Lead portal audits; quantify revenue gaps and ROI. Co-sell with HubSpot … target net-new and expansion deals Craft proposals, quotes, SOWs; negotiate and close. Share customer insights with Product, Marketing, Delivery. Keep HubSpot CRM ≥ 95 % hygienic. About You 4 + yrs hands-on HubSpot (admin, RevOps, CSM, consultancy). Proven upsell/cross-sell or business-case experience. Eager ...