6 of 6 Customer Insight Jobs in the East of England

week, flexible working options available Contract: Fixed Term or Secondment for up to 12 months This role is being advertised as Data and Customer Insight Officer for advertising purposes. If appointed, you will be employed as Management Information and Customer Engagement Officer.We’re passionate about improving … future for our customers, our communities and the environment. If you are too, join us as a Management Information and Customer Engagement Officer and make a huge and meaningful impact. Your analysis and drive will help us to inform change and continue to improve our customer experience. ...

seeking a Customer Lifecycle & CRM Manager to help define and execute customer lifecycle marketing strategies across the inMusic ecosystem. This role owns lifecycle messaging programs across email, web, in-product, and related channels, helping drive customer activation, engagement, retention, adoption, and revenue growth. The ideal candidate combines … expertise, customer insight, experimentation, and data-driven decision making to create effective customer journeys across multiple brands and product categories. We are willing to consider senior level candidates for this position.What You'll DoDefine and execute lifecycle marketing strategies that improve activation, engagement, retention, and customer ...

focus on gathering consensus on the way forward and aligning teams behind a clear strategy that makes the experience straightforward for the customer at every step.Working across matrix teams in engineering, design, data, and operations, you'll turn tricky challenges into clear roadmaps. You'll rely on evidence over … opinion, prioritise ruthlessly, keep work moving when delivery gets blocked, and balance customer needs with commercial goals.Navigating ambiguity – taking open-ended product challenges, shaping a clear vision, prioritising the right problems, and setting an achievable directionChampion of the customer – integrating user journeys, data, and insight into decision ...

Hertfordshire HQ, but will also have responsibility for teams based in Lowestoft, Suffolk and Maiden Newton, Dorset. The role known internally as the National Customer Operations Manager, is a permanent, hybrid working role (3 days a week in the office) with the requirement to travel to our other … sites from time to time. You'll be responsible for ensuring customer orders and quotations are processed accurately, efficiently and consistently, delivering an outstanding experience for our customers while supporting the commercial success of the business. This is more than a customer service role. We're looking ...

advanced analytics, generative AI, machine learning, and intelligent automation. The individual leader will drive enterprise-scale AI adoption focused on operational efficiency, demand forecasting, customer engagement, revenue optimization, inventory management, and business process transformation.This position reports to the Chief Digital Officer and is key member of the global Abcam … Develop and execute an enterprise AI roadmap focused on Commercial Operations and Supply Chain transformation with measurable impactLead AI initiatives across sales, marketing, customer success, market intelligence, and commercial analyticsDrive intelligent automation and generative AI adoption to enhance workflows, sales enablement, customer communications, and knowledge managementDefine and deliver ...

will play a key role in bringing new products and capabilities to market, developing compelling positioning and messaging, and enabling sales teams to communicate customer value effectively. As a highly collaborative partner across Product, Sales, Demand Marketing, and customer-facing teams, you'll help shape go-to-market … This Role? Lead and execute successful product launches for research funding and analytics solutions. Develop compelling messaging, positioning, and differentiated value propositions aligned with customer and market needs. Create content that drives awareness, engagement, and conversion throughout the buyer journey. Develop sales enablement tools and resources that support successful ...