1 of 1 Customer Insight Jobs in Leatherhead

centre and workspace technologies. Reporting to the Head of Sales, the Account Manager plays a key role in managing the day-to-day relationships and operational success of clients customer accounts. This role focuses on ensuring high-quality management, maintaining customer satisfaction and success, and supporting account growth through effective coordination and communication Collaborating closely with Strategy and … Advisory, the Account Manager serves as the primary point of contact for assigned customers, ensuring their needs are met and expectations exceeded. By understanding customer environments and aligning services accordingly, the Account Manager helps maintain strong, long-term relationships and contributes to the overall success of the account. This role requires strong organisational skills, attention to detail, and the … ability to collaborate across internal teams to ensure smooth execution of services and timely resolution of issues. Customer Satisfaction: Delivering a high-quality experiences through responsive communication and reliable relationship management Account Retention: Maintaining strong client relationships and ensuring continued engagement through consistent value reinforcement, support and diligent account management Revenue Growth: Identifying upsell or cross-sell opportunities to More ❯