11 of 11 Customer Insight Jobs in Surrey

Shape the Future of Customer Engagement Through CRM, Data & AI. Location: Dorking, Surrey (Hybrid - 3 days in the office) As part of the DERTOUR Group, one of Europe’s leading travel groups, DERTOUR UK supports a range of well-known specialist travel brands including Kuoni, Carrier, CV Villas, Explore … Jules Verne, Kirker, Santas Lapland and Solmar Villas. Our IT and digital teams play a key role in enabling these brands to deliver outstanding customer experiences. We are dedicated to creating a diverse and inclusive workplace where all candidates feel welcomed and supported. To ensure everyone has an equal ...

senior, high-impact opportunity for a recognised domain expert to lead an integrated campaign across Defence and National Security markets. You’ll bring together customer insight, technical capability, product strategy and market engagement to shape organisational direction and deliver measurable growth. We’re particularly interested in candidates … through influence rather than hierarchy, leading a virtual team spanning account management, marketing, product, engineering, technology, services and technical specialists. You’ll ensure that customer needs, organisational capabilities and market opportunities are translated into a clear and executable campaign plan. As the organisation’s authority within the domain ...

trusted advisor to executive leaders within some of the UK's leading care organisations, helping shape their digital transformation strategy while driving long-term customer success and commercial growth. The Role You'll manage a portfolio of around 25-30 strategic customer accounts, working closely with executive stakeholders … grow with us while achieving meaningful outcomes for their organisation. What You\'ll Be Doing Build trusted relationships with senior stakeholders across strategic customer accounts. Lead Executive Business Reviews focused on outcomes, ROI and future opportunities. Develop strategic Customer Success Plans aligned to each customer\'s business ...

across 15+ data centers. Backed by $130M in funding, we're shaping the future of how the world connects. About the Role At PubNub, customer growth is a key part of our go-to-market strategy. As our Customer Lifecycle Marketing Manager, you'll own the marketing programs … more of our platform, realize greater value, expand their usage, and stay engaged throughout their journey. You'll lead lifecycle marketing initiatives focused on customer health, retention, expansion, and re-engagement, working closely with Customer Success, Account Managers, and our Go-to-Market Engineering (GTME) team. Success ...

Senior Qualification Development Manager, you'll play an important role in developing and accrediting future digital qualifications, bringing together policy requirements, educational expertise and customer insight to create qualifications that support teachers and learners. Working at the intersection of education, assessment, product development and regulation, you'll collaborate … with subject experts, Associates and specialist colleagues to develop digital qualifications that meet regulatory requirements, reflect customer needs and support positive outcomes for learners. Whether your experience comes from digital qualification development, assessment, curriculum leadership, educational publishing or another education-focused environment, we'd love to hear how your ...

Manager, Commercial Operations & Governance to lead the CSAT Center of Excellence within Monetization, establishing governance across CapEx and subscription workflows to drive actionable customer insights. You will partner with Legal, Finance and BI to deliver executive dashboards in Tableau and ServiceNow, coach CSAT COE Analysts, and coordinate cross‐functional ...

partnering with Product, Sales and Executive Leadership to translate complex capabilities into strong business value. You will guide a high-performing PMM team, drive customer insights, and ensure consistent messaging across touchpoints with a focus on differentiating our #J-18808-Ljbffr ...

founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE Lead the Customer Satisfaction (CSAT) Center of Excellence within the Monetization organization to transform how Everpure measures and optimizes customer success. In this role, you will establish … strategic governance frameworks across CapEx and subscription workflows, driving the end-to-end operational rigor needed to secure actionable customer insights. Collaborating closely with Business Intelligence, Legal, Finance, Customer Experience and Customer Success, you will serve as the core decision-maker for resolution strategies that directly impact ...

role The Digital Commercialisation Project Lead is responsible for converting a prioritised two year pipeline of digital commercial opportunities into deployed solutions that deliver customer and business value. Working closely with the Marketing Offer Development team, the role will lead the implementation of Aviation digital products and services, including … early-life support. Maintain effective partner governance, delivery reporting, risk management and change control across multiple regions and organisations. Deliver safe2go demonstrations, respond to customer questions and support pre-signing activity with clear technical and operational input. Scope customer and joint venture requirements, translating them into practical plans ...

behaviours and what keeps them coming back. You will sit in the Data & Analytics team and partner with Loyalty, CRM and Marketing to analyse customer, transactional and marketing data and uncover insights that shape what we do next. You’ll build reporting and dashboards with Power BI, develop customer ...

Technology is seeking a Data Analyst focused on Loyalty & CRM to help us understand customer behaviour and drive engagement. You’ll analyse customer, transactional and marketing data and build actionable insights that influence campaigns and decisions. Based in our Woking hybrid setup, you’ll partner with Loyalty ...