4 of 4 Customer Insight Jobs in Leeds

Digital Analytics & Insights Manager - Leeds Digital Analytics & Insights Manager with excellent e-commerce retail/B2C customer insight analysis/customer journey analysis, reporting & Google Tag Manager experience is required by a leading ecommerce retail company based near Leeds. This role is hybrid working, ideally … days in the office. This is not just reporting data, but owning GA4, GTM, attribution, customer journey analysis, marketing performance measurement, and stakeholder enablement. You should have the following experience: * Analysing customer behaviour, journey data and online purchasing patterns within an eCommerce environment * Hands-on experience with ...

millions of people. We are looking for an experienced Product Director to shape product strategy, drive portfolio performance and lead the successful delivery of customer value across multiple products and markets. This is a highly visible leadership role for someone who combines strategic thinking with strong execution. You will … influence senior stakeholders, balance commercial opportunities with customer needs, and ensure product investment decisions deliver measurable outcomes. What you'll be doing Define and lead product strategy across multiple portfolios and markets Shape roadmap priorities using customer insight, market evidence and business objectives Deliver portfolio commitments within ...

Develop and maintain product roadmaps in collaboration with the Product Director and senior leadership. Recommend new product opportunities and enhancements to drive growth and customer value. Execution & Delivery Gather and analyze input from customers, stakeholders, and internal teams to shape requirements and features. Own the product backlog, ensuring prioritisation … reflects business goals and user needs. Partner with UX and Design to deliver experiences consistent with our brand identity and customer experience principles. Oversee product and feature launches, ensuring they meet quality standards and timelines. Leadership & People Development Lead cross‐functional product teams and coordinate delivery across internal business ...

partnership with our CRO team, and lending capacity to other channels such as CRM and Marketing. Creating an effortless and seamless customer experience. You'll inherit an established design system built in Figma, and your job is to build on it, keeping our visual language consistent and coherent … develop our customer journeys. This is a hands-on role for someone who's as comfortable interpreting UX/behavioural data to inform test-ready designs. Role Responsibilities: Design and iterate across key user journeys, creating wireframes, prototypes and high-fidelity UI Work within and extend our existing Figma ...