1 of 1 Customer Insight Jobs in Northumberland

a dedicated Product Owner (handling technical execution), a design partner, and go-to-market stakeholders. This role spans discovery, design, delivery, and pre-sales. You'll be involved in customer-facing work like roadmap pitches, prospect demos, and feedback loops. You'll be both a strategist and a doer. You'll shape vision, validate ideas with users, manage escalations … validate concepts, research problems, and drive feature vision Collaborate with engineering leads and product owners during ideation and planning Triage escalations and provide strategic input on feature prioritization Run customer discovery, support pre-sales, and present roadmaps to clients and prospects Inform go-to-market planning and contribute to sales enablement and documentation Define and report on key product … KPIs, driving continuous improvement Champion customer needs internally and ensure excellent developer experience ESSENTIAL SKILLS The right candidate will possess at least the following skills: 3+ years of product management experience, with enterprise SaaS or platform products. Proven track record owning enterprise-grade SaaS products Strong technical fluency, comfortable discussing architecture, APIs, and scalability trade-offs. Ability to turn More ❯