2 of 2 Customer Insight Jobs in Plymouth

Product Domain Director As Product Director, you will take full ownership of a major product domain, responsible for its long-term strategy, commercial outcomes, customer value, and execution. You will: Lead, coach, and empower Product Managers and Product Leads, building high-performing, outcome-driven teams. Own and deliver … vision with fast-paced, pragmatic execution. Become the internal authority for your domain, guiding decisions across engineering, design, research, commercial and operations. Build deep customer insight and translate this directly into product direction. Drive product performance, quality, user experience, and measurable impact. Lead discovery with clarity, rigour ...

Handoffs – ≥ 90 % NPS on deals you scope. Key KPIs Results – ramped quota attainment. Pipeline – ~3× quota coverage. Activity – target discovery/demo sessions weekly. Customer Experience – ≥ 90 % NPS on your deals. What You'll Be Doing Lead portal audits; quantify revenue gaps and ROI. Co-sell with HubSpot … target net-new and expansion deals Craft proposals, quotes, SOWs; negotiate and close. Share customer insights with Product, Marketing, Delivery. Keep HubSpot CRM ≥ 95 % hygienic. About You 4 + yrs hands-on HubSpot (admin, RevOps, CSM, consultancy). Proven upsell/cross-sell or business-case experience. Eager ...