2 of 2 Customer Journey Map Jobs in London

Customer Experience Lead IT, Telco, UCaaS, Mainly remote (2d/m LDN)

Hiring Organisation
NST Recruitment Ltd
Location
City of London, London, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£70,000
Customer Experience Lead IT, Telco, UCaaS, CC, Customer Journey , Mapping, Sales, Insights, Metrics, NPAS, ITIL, Contact Centre, Cloud Communications, Mainly remote (2d/month LDN) This is a fantastic permanent Customer Experience Lead opportunity with a leading London based tech organisation. … well as key touchpoint and metrics. The Customer Experience Lead will analyse customer touchpoints and journeys to the design and map to continuously improve end customer experience. The Customer Experience Lead would work closely with Sales and Operations and be focused ...

CRM & Marketing Automation Lead

Hiring Organisation
Thomas Brown Recruitment
Location
London, South East, England, United Kingdom
Employment Type
Full-Time
Salary
Salary negotiable
high-impact digital channel? We’re looking for a talented CRM & Marketing Automation Lead to drive automated, multi-channel campaigns and elevate our customer engagement strategy across several European markets. The Role You’ll lead the development of a new Customer Data Platform (CDP), manage complex … Ensure high data quality and efficient segmentation strategies • Plan and deploy regular monthly email campaigns • Work closely with cross-functional teams (Web, IT, Customer Service, Business Development) • Provide leadership and direction to the Email Marketing Specialist Skills & Experience • Proven experience with CRM and CDP platforms (e.g., DotDigital, Salesforce ...