4 of 4 Customer Journey Map Jobs in Manchester

media, print, and web. Content Creation: Write, edit, and design engaging content tailored to different platforms and audiences. AI Integration: Use AI tools to enhance marketing efforts, including customer segmentation, predictive analytics, and automated content generation. SEO & Analytics: Apply search engine optimisation techniques and monitor campaign performance using tools like Google Analytics. Customer Journey Mapping: Analyse and optimise customer touchpoints to improve engagement and conversion. Brand Management: Maintain consistent brand messaging and tone across all marketing materials. Web design and Content Management Compliance & Ethics: Ensure all marketing activities comply with GDPR, cybersecurity standards, and ethical guidelines. Collaboration: Work with internal teams and external suppliers to coordinate marketing efforts and gather More ❯

and define scope. Collaborating closely within the multidisciplinary team of designers, product owners and engineers. Shaping and delivering programmes of research to ensure we are led by colleague, customer and market insight when creating or enhancing our propositions and services. Facilitating workshops and discussions with various collaborators and partners, ensuring that the business context, needs and risks are … coaching and mentoring. Being an active member of the design community to share knowledge, create ideas, and embed principles of design across a range of product, service and customer journeys. Experience in a range of research and design methods, including at least some of the following, is critical: Contextual enquiry Interviews Diary studies Questionnaire design Customer journey mapping Service blueprinting Creative workshop facilitation Storyboarding Service safari Persona development Co-creation Paper prototyping About working for us Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be More ❯

skills for presenting insights and recommendations Desirable Skills Knowledge of Meta advertising platforms Experience with conversion rate optimisation and landing page testing Understanding of multi-channel attribution and customer journey mapping Previous experience scaling new advertising channels What Our Client Offers Work-Life Balance 35-hour working week - Monday to Friday with no weekends or late More ❯

and define scope. Collaborating closely within the multidisciplinary team of designers, product owners and engineers. Shaping and delivering programmes of research to ensure we are led by colleague, customer and market insight when creating or enhancing our propositions and services. Facilitating workshops and discussions with various collaborators and partners, ensuring that the business context, needs and risks are … coaching and mentoring. Being an active member of the design community to share knowledge, create ideas, and embed principles of design across a range of product, service and customer journeys. Experience in a range of research and design methods, including at least some of the following, is critical: Contextual enquiry Interviews Diary studies Questionnaire design Customer journey mapping Service blueprinting Creative workshop facilitation Storyboarding Service safari Persona development Co-creation Paper prototyping About working for us Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be More ❯