1 of 1 Customer Journey Map Jobs in Wales

Were working on behalf of an award-winning independent agency that blends data, creativity and technology to deliver exceptional customer experiences. With a growing portfolio of well-known B2C and B2B brands, theyre known for creating work that not only looks great but also delivers measurable impact. Due … About the role: As CX Planner/Strategist youll play a lead role in helping clients understand and unlock the value of their customer data, building customer journeys and strategies that drive meaningful, measurable change. Youll work across multiple accounts and projects, influencing senior stakeholders and … rooted in data and insight Facilitate strategy sessions and QBRs with a focus on performance and continuous improvement Translate complex data into clear, customer-centric recommendations Design measurable journeys and campaigns across digital and offline touchpoints Act as a strategic partner to clients, becoming a trusted voice in More ❯