1 Customer Journey Map Jobs in the South West

over 280,000 employees as of January 2021. The Role The Senior Strategist leads the creation of digital marketing strategies, campaign plans and customer experience-led transformation. They will identify business goals and objectives, use data and research to develop responses to briefs, create strategic recommendations and proactively … you will also help drive the strategic direction of major accounts in the agency. Digital strategy: Craft digital strategies for complex marketing and customer experience (CX) projects both the overarching strategic direction and specific customer propositions. Develop ideas off the back of these strategies and sell … of content and the relationship between owned, earned and paid media. Client workshops: Running custom canvas workshops, such as insight gathering and prioritisation; customer journey mapping; value proposition mapping and validation; and formulating and substantiating business cases. Audience insight: Responsible for the design and execution of more »